HT200047 when watching a movie sub titles keep popping up and wont go away unless I stop the movie and restart it. I have sub titles and closed caption off but it still comes up.
dont know what to do. When watching a movie, closed caption comes up and it wont go away unless I stop the movie and restart it. Closed caption and sub titles are off but still comes up. I restored my apple tv to factory settings to see if that would stop it, but it didn't work still comes up. What can I do?
Hi,
I suggest you try the steps in this thread for test:
Disable Suggested Sites does not work.
http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/disable-suggested-sites-does-not-work/4ba064b1-1c6e-43f1-939e-2db1d335b2ef
Regards,
Vincent Wang
TechNet Community Support
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Welcome to the Apple Community.
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Hello everyone.
I recently started renting movies from the iTunes store and watched them on my MacBook Air since I don't have an appleTV. (In fact on my TV connected via HDMI cable to the MacBook but I think that doesn't change the cause)
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Greetings jonezdotcomThis is taken from Mac Help. It should guide you in solving your issue.
Changing the way users log in
You can require users to enter a password to log in to your computer, or you can turn on automatic login, which automatically logs in a specified user each time the computer starts up.
Automatic login is useful if you’re the only person who uses your computer, and the computer is always in a safe and secure place. If you have more than one user account on your computer, or if you’re concerned about the security of information on your computer, you should require users to log in with a password. Automatic login is not available for accounts that are using FileVault encryption.
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Next to the ”Display login window as,” select how you want the login window to appear:
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The Login Options pane of Accounts preferences
Use the Login Options pane of Accounts preferences to change the way the login window behaves to be more secure or set up the way users will log in to their accounts
PREFERENCE EXPLANATION
Automatic login
To have the computer automatically log in to an account at startup, choose the account from the pop-up menu. This is less secure than requiring users to log in, since it allows anyone to use the computer just by turning it on.
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Hello Boris73
Try deleting the tracks from your iTunes library and then downloading them again to test the playback. If it continues, then report the issue to the iTunes Store.
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http://support.apple.com/kb/HT1933
Regards,
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