HT200069 Hi I am having trouble with my phone

Hi,
I am using Apple I phone 5 but when I am charging my phone its getting hot.
I am so afraid of this dont know what to do and where should I contact for this.
Apart from this when I bought this phone ,on the packing box and as per the dealer its got 16 GB internal memory but my phone is just having 13 GB + 5 GB free I cloud storage only.
This time I am feeling cheated dont know what to do and How I can get 16 GB internal memory while its mentioned on the packing Box
And How can I keep my phone from the heating problem.
Please suggest and Help me

The phone has 16GB. But that does not mean you have total of 16GB of usable space. For example I have a 1TB hard drive but only has 930GB of usable space. You will never have the exact number because that would mean manufactures have to make it bigger than advertised. If they want the phone to display internally 16GB then they would have to make chips that hold 19GB.
You will see this with all phones, memory cards and hard drives. If you ever buy an 32GB iPhone it will display that it has internally 28-29GB available. With 64GB iPhone it will display internally 58-59GB available. The more memory you have the more it seems like its missing but its not really missing its just the way manufacturers measure Megabytes.
Do you have App refresh on? I have seen that feature drain battery on iphones very quickly. Try turning that off. Charging always makes phones get warm. Take phone out of the case its in. 

Similar Messages

  • Having trouble with my phone can't use it its locked and can not unlock

    having trouble with my phone its locked and i can't unlock it

    That's too bad.
    Perhaps if you gave some details and specifics, people could actually assist you.

  • HT2404 Since downloading the new operating system on my iPhone 4S, I'm having trouble with my phone messaging.  I enter a number or input a number from my contacts and send my msg.  I then get error messagings showing a set of "1" are entered before my nu

    Since downloading the new operating system on my iPhone 4S, I'm having trouble with my phone messaging.  I enter a number or input a number from my contacts and send my message.  I then receive a error message stating the message can't be sent and it shows a set of "1s" were added in front of the number I entered.  Ex: 1 (1) xxx-xxx-xxxx.  Does anyone know why this is happening and how I can fix it?

    I realize this. When calling prepaid cus service it only gives you the option to input your #. If you dont the system hangs up on you. When I input my number the system doesnt recognize it and hangs up on me.

  • HT5085 having trouble with new phone activation

    Im having trouble with actavation for my sprintpcs device iphone5s

    Hi there Lilly015,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Troubleshooting activation issues
    http://support.apple.com/kb/ts3424
    -Griff W. 

  • Having trouble with the phone part of my centro

    I am wondering if anyone can help...I am having problems with answering phone calls on my centro. It will ring and when I pick it up i cant hear anything. Also when I try to call someone or even call my voicemail I hear nothing either.. Any suggestions? I have tried the soft reset and hard reset and they didnt work. please help..
    Post relates to: Centro (Sprint)
    This question was solved.
    View Solution.

    Have you used any plug-in type headsets on your Centro?
    Do you hear any sound out of the speaker when you play an MP3 file?
    There is a microswitch in the headset jack that can get stuck and make the Centro "think" it has a headset plugged in and this can cause the problems you are describing. You can try the following procedure to see if the headset jack is causing the problem.
    Click on the following link for the forum post regarding this issue. Thanks to Super Contributer, DTfromBH.
    http://forums.palm.com/palm/board/message?board.id​=hardware&message.id=31143&query.id=113582#M31143
    Post relates to: Palm i705

  • Anyone having trouble with this phone and their in car bluetooth?  Calls dropping not recognizing the device.  Had the car bluetooth reset at dealer. They said it is a common problem with the iPhone?

    Bluetooth in car is not recognizing my device and when it does it will only stay connected about 5 minutes.   Blue tooth has been reset at the dealer. They said it is very common with the iPhone? The car is a 2014 Toyota Highlander.  This is very very frustrating as I have a 45 minute commute to work and do not want to have to hold my phone.... Thank you for any help.

    sstaylor2001 wrote:
    I have already done all of that.  It still doesn't work. My husband has the same phone and a 2013 toyota and his is fine. Toyota told me it is the brand new cars and the new apple update.  Need to figure something out.  This phkne is useless now and I've had a iPhone for 5 years
    Wow you would think the newer car is just an updated version of what your husbands has.
    I wonder if your husbands car was updated to the same connect system if his would not connect?
    Does your husbands phone work because he does not have the new iOS from Apple?
    Can he hook to your connect system in the car?

  • I'm having trouble with the phone version of my site shifting to the left on screen

    Anyone else encountered this problem? I've tried centering my anchors and having them to the left, but no success.

    I see the space gap on right side of page in mobile version , have you tried to check for any empty object outside the page area or any other content stretching outside page area ?
    Thanks,
    Sanjit

  • HT201365 i am having trouble with my phone after i upgraded to 7.0

    i do not have any reception since i upgraded to 7.0 ios

    Hi there bananapancakes12,
    I would recommend following the steps found in the article below.
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/TS4515
    -Griff W.

  • Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

    Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

    Hello Sue,
    I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
    I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
    It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
    Michael

  • I'm having trouble with something that redirects Google search results when I use Firefox on my PC. It's called the 'going on earth' virus. Do you have a fix that could rectify the vulnerability in your software?

    I'm having trouble with a virus or something which affects Google search results when I use Firefox on my PC ...
    When I search a topic gives me pages of links as normal, but when I click on a link, the page is hijacked to a site called 'www.goingonearth.com' ...
    I've done a separate search and found that other users are affected, but there doesn't seem to be a clear-cut solution ... (Norton, McAfee and Kaspersky don't seem to be able to detect/fix it).
    I'd like to continue using the Firefox/Google combination (nb: the hijack virus also affects IE but not Safari) - do you have a patch/fix that could rectify the vulnerability in your software?
    thanks

    ''' "... vulnerability in your software?" ''' <br />
    And it affects IE, too? Ya probably picked up some malware and you blame it on Firefox.
    Install, update, and run these programs in this order. They are listed in order of efficacy.<br />'''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' <br />These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.<br />
    ''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
    Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] <br />
    SuperAntispyware - [http://www.superantispyware.com/] <br />
    AdAware - [http://www.lavasoftusa.com/software/adaware/] <br />
    Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] <br />
    Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx]<br />
    Also, if you have a search engine re-direct problem, see this:<br />
    http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
    If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: <br />
    [http://www.spywarewarrior.com/index.php] <br />
    [http://forum.aumha.org/] <br />
    [http://www.spywareinfoforum.com/] <br />
    [http://bleepingcomputer.com]

  • TS3274 my ipad is having trouble with my music... i had recently gotten a new one when i signed into my icloud the music that i had on the original one was not there.... some songs were in fact there but not clickable ( it was there only gray)..anyone kno

    my ipad is having trouble with my music... i had recently gotten a new one when i signed into my icloud the music that i had on the orignal one was not there.... some songs were in fact there but not clickable ( it was there only gray)... i was looking for help on how to get the music on the ipad

    my ipad is having trouble with my music... i had recently gotten a new one when i signed into my icloud the music that i had on the orignal one was not there.... some songs were in fact there but not clickable ( it was there only gray)... i was looking for help on how to get the music on the ipad

  • I am having trouble with my Mac Mini's ethernet connection.   Defining a new network interface shows no ethernet adaptor.  Reloading SL from DVD repaired.  But SL update lost ethernet again.  Will Lion Fix?

    I am having trouble with my mac mini ethernet.  It had been working for weeks after an update to SL 10.6.8.
    Once it went out and i repaired it by defining a new connection from System Preferences ->Network->(left panel service, +).
    But yesterday, after a power up.  my ethernet was not working again. I tried this old trick to repair it, but the interface choices
    listed for '+' a new service did not include Ethernet any more.  And the Utilities->System Profiler->Ethernet Cards shows
    no ethernet available.
    As a last ditch effort i reloaded my original SL from DVD.  (I think it was version 10.6.4 but i could be mistaken on the version).
    The ethernet worked!  But KeyNote wasn't going to work because apparently the version i purchased depends on 10.6.8.
    So I upgraded again to SL 10.6.8 (Plus some other updates like AirPort which i don't use).
    Now the Ethernet is not working again.  I see the same symptoms as before with the Ethernet seeming not installed.
    Is this a problem seen by others?
    Would going to Lion fix the problem?
    Could AirPort actually be the culprit and not SL?
    If i stay with my original SL, would i need to repurchase a version of KeyNote for the older version of SL?

    Have you reset the SMC?
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.
    While you're at it, resetting the PRAM won't hurt anything and 'might' help is SMC reset didn't work (PRAM does some port control):
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    Something else you might try .... you don't say how you're updating to 10.6.8, however, if you're using Software Update, you might try downloading the 10.6.8 combo update, which contains all updates to 10.6. Sometimes, Software Update doesn't work quite right, and installing the combo update fixes that. Download the update from Apple's download site at http://support.apple.com/downloads/ , using Disk Utility repair permissions, apply the combo update, then repair permissions again.

  • I am having trouble with some of my links having images. For example, Foxfire has a picture that looks like a small world. The links in question are blank.

    I am having trouble with my links/websites having images attached to them. The place where the image should be is blank. For example, AARP has an A for its image. My storage website has a blank broken box where the image should be. I forgot I had trouble and had to reset Foxfire, this problem occurred after that reset.

    cor-el,
    Mixed content normally gives the world globe image, unless you are using a theme that uses a broken padlock instead. Maybe the gray triangle means invalid? I came across that in a few themes (what is invalid was not made clear), but those were not using triangle shapes to indicate that.
    I came across that mention in one of the pages you posted:
    * https://support.mozilla.org/kb/Site+Identity+Button
    I cannot attach a screenshot because I have not seen a triangle of any kind in my address bar.

  • I have an Ipod Touch (4th Gen) and I am having troubles with my downloads from purchasing music from the Ipod. On my downloads icon in the Itunes Store (on Ipod) there is a symbol of how many songs I still have waiting to download, but they wont download.

    I have been having troubles with this for months and am extremly tired of not being able to download my songs. I bought these songs off of Itunes as well, so I really hope i can retrieve them. I do not know where to find a personal apple support person yet, does anyone know where to find one on the website?

    See these previous discussions:
    Waiting applications: Apple Support Communities
    Downloading apps stuck on waiting...: Apple Support Communities

  • I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this?

    I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this? I have shut down my phone, but still no luck!

    iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.

Maybe you are looking for

  • Got a new Mac, my iTunes is whack, (No Play Count or Date Added)

    Hello, everybody. It's been a rough night. I currently own a G4 iMac and I just got a brand new Macbook. The Macbook is very nice, it's extremely speedy and I am sure I will grow to love it. We've got just one hurdle to get through together: the orga

  • Why can't my MacBook find my external hard drive through wireless network

    I have a 1 TB Western Digital My Book Essential external hard drive connected to my AirPort Extreme. I've been using it with my MacBook via my wireless network (mainly for music and movies) now for about 2 years without any trouble. Recently my MacBo

  • Export to IDML - table error

    Hello, we're having problems with the export to IDML atm. When we export an Indesign file to IDML, the stroke weight differs on some parts of some tables. This is an image of the original INDD file: where I've highlighted the stroked table line which

  • How do I delist and remove a book?

    I made errors in the first two books that I uploaded and replacing them with new versions is not working. I'm wondering how it is possible to delist and remove them from the site so that I can start over from scratch. Thanks for any help that anyone

  • Creating a variant transaction

    Hi, Im trying to create the above in SE93. Im calling it Z_SWWL and its calling transaction SWWL, which contains variants. But its not finding any 'transaction variant' to choose from!? Any ideas? Thanks, Dave