HT200079 I cannot access movie rental through my Apple TV.

The last few months, I have had trouble connecting to My TV.
Now, I cannot find the Movie Rental screen. It only shows me My Movies, which is one.
I wanted to rent a movie tonight. Extremely disappointed, that I cannot access it.
What is the problem, lately. I do not use Apple TV, very often. It is frustrating, when I have to check many settings and go to my computer, to see what is wrong with your service.
Please fix immediately.

Did you set any restrictions? (Tap to enlarge image)

Similar Messages

I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen

I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen

Mov is a container format, you'd need to look at the codec used by the movie file inside the container to know whether it will work with the Apple TV or not.

HT2458 Has anyone else who uses AT&T as their carrier been told if you cannot access your voicemail through your iPhone that there is no way to check your voicemails? This is an issue since I had to send my phone in for repair. Thank you

Has anyone else who uses AT&T as their carrier been told if you cannot access your voicemail through your iPhone that there is no way to check your voicemails? This is an issue since I had to send my phone in for repair. Thank you

You received incorrect information from AT&T. You can indeed access your voicemail without your iPhone.
Call AT&T at (800) 331-0500 (assuming you're in the U.S.). This is a 24 hour a day, 7 day a week number. Ask them how to access your voicemail. Normally, you would just do this by dialing your number from another phone, typing "*" once your voicemail recording starts, and entering your password. You don't know your password, so it's probably the last four digits of your phone number or perhaps the seven - or ten-digit phone number. Let the AT&T person tell you.

HT1551 I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us). Ever since downloading the update, we cannot access movies, play movies, or access iTune store. We can play YouTube videos so not a connection

Help. I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us). Ever since downloading the update, we cannot access movies, play movies, or access iTune store. We can play YouTube videos so the problem is not related to the connection. It happens only when we are trying to access Movies. Very confused. Our AppleTV was working fine until I did the new software update. Now this problem! Help!

re-add the shared lib
check the firewall on the computer

HT4437 I have just purchased a movie rental through the Itunes store and when attempting to whach the movie there is know audio

I have just purchased a movie rental through the Itunes store and when attempting to whach the movie there is know audio

Delete and redownload them if doing so is free in your country.
(106637)

I changed my aol password on my desktop and now cannot access my emails through my iphone.

I changed my aol password on my desktop and now cannot access my emails through my iphone. I tried changing the password on my phone but it still says user name or password for aol is incorrect. I have also deleted the account and added back and it still saids the same thing. I would really appreciate any help on this.

You are referring to your iTunes/app store account? You will need to sign out of your old account on your iPhone and sign in with the new one.

Cannot access itune store through ipad air. The message says "cannot open itune store".

Cannot access itune store through ipad air. The message says "cannot open itune store".

Cannot connect to iTune Store
(a) Sign out and sign in again (Settings>iTunes and App Store>Apple ID)
(b) Check Time Zone and set to automatic (Setting>General>Date and Time)

HT4363 I am trying to access ABC iView through my Apple TV. I believe I have correctly activated the 'Home Sharing on my iPad3 and have the latest ABC iView connection. However I cannot seem to find the iView on my Apple TV, where might I find it?

I am trying to access ABC iView through my Apple TV. I believe that I have set up the 'Home Sharing' correctly on my new iPad3. I also think that I have downloaded correctly the ABC iView link correctly and have the icon on my desktop. However I cannot locate how I activate iView on the Apple TV when I swiatch it all on. I can access my Music, Photos and Videoes okay but I cannot find
iView. Can somebody please assist?

You cannot access iView directly from Apple TV. You cannot stream iView from your computer. You may be able to send it from your iPad, via airplay/mirroring.

TS3623 I cannot access movies which I have previously rented but did not watch? The rented tab no longer appears next to purchased.

I cannot access movies which I have previously rented but did not watch? The rented tab no longer appears next to purchased.

I'm having the same issue - rented movie, did not watch it - I chose to exist as soon as it started to try to enable Close Caption (which does not exist btw) - I can't go back to the movie, it just says goto Settings and select Downloads ,but that option does not exist

HT1657 cannot rent movie on itunes with apple tv

cannot rent movie on itunes with apple tv it tells me to go to itunes store on my desktop and everything is upto date here

Yes that's perfectly possible.
The drawback is the rental needs to completely download before it will stream to the Apple TV.
The advantages are it can then be watched on any Apple TV if you have more than one and can be watched as many times as you want (within the rental period) without needing to redownload it everytime.

HT202157 How can I access my computer through the Apple TV unit?

How can I access my computer through the Apple TV

Welcome to the Apple community Nopasswords.
Apple TV > computers.
The following article(s) may help you.
Understanding Home Sharing
Setting Up Home Sharing On A Computer

Why isn't ATV able to play my movie rental through iTunes on my Mac?-I can see it on ATV through the computer icon but it won't play.

So I've had my Gen 2 ATV for a little less than a year..it's been great...up to last week! Now nothing downloads and all I get is ''able to view in 90 hours...all week it's not gone under 70 hours. So I went to Itunes on my Mac and downloaded it again thinking it should show up as a rental through the computer on ATV..it does it's right there...but can I play it? Heck no! First it gets the icon showing its buffering..or whatever it's doing and it just stays there doing nothing..then I tried it again an hour later and I get an error message that I need to authorize my computer....I go back to check in Itunes and of course the computer is authorized.
I've just spent $12 on the same movie trying to get it to work and I'm just so over reading in all the forums but finding nothing that will fix this issue. Does Apple even care? Sooo many people with problems and no help to fix the issues. THERE IS NOTHING WRONG WITH MY INTERNET CONNECTION!
How about Apple just fixing whatever it is that's wrong? I can only think it has something to do with the last update I did since nothing has worked properly with movies since then.

Hello there, Abigail.
It sounds like you are unable to watch an HD download becuase of the message saying that your display must support HDCP. The following Knowledge Base article offers up nformation on why this message can pop up:
iTunes for Windows: Unable to view or play HD video content that requires HDCP
http://support.apple.com/kb/ts3354
High-bandwidth Digital Content Protection (HDCP) is a security feature requiring the use of HDCP certified products in order to display digital media like High-defintion (HD) video. In iTunes for Windows, in order to view HD content, both the display hardware (computer screen, LCD, external monitor, and so on) and video card driver must support HDCP. For additional information on purchasing and viewing HD Videos, refer to iTunes: Purchasing and viewing HD Videos.
If you want to download the SD version you can do so from Purchases in iTunesas shown by this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.
iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.
If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.
To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .
Be sure to uncheck the Download HD When Available in the lower right corner before downloading the movie.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Cannot access itunes radio through autoconfig proxy

I've moved to a new office, and the new office uses autoconfig proxy. The autoconfig proxy needs authentication. Since moving to this new office, I cannot access the itunes radio. I've tried going to one of the radio website radioio and tried listening directly from there. But also no success. I clicked on the links on the website and windows media player popped up, but it seems that it also cannot get through the proxy. In addition to proxy, it seems there is also a filter installed at the new office.
Anyone knows how I can listen to the itunes radio again at this new office?

You'll have to talk with the IT people and see if they have blocked the ports.

I cannot access my apps through wifi or data usage.After tapping the screen it will start to load then stops.

I cannot access my apps (candy crush or fb) through wifi or data useage. It will start to load then returns back to the home screen.

Answered in your other thread - you only need to post once.

HT1498 Can you play an iPad movie rental through airplay on the AppleTV?

Before I rent a movie on the iPad i wanted to check if it would work. The trailers seem to work OK.

Rentals are not supposed to be able to play from iOS devices. Purchases will work without restrictions.
However, as mentioned, often movies slip through the cracks, and it's possible your movie may not be protected. So keep in mind it MAY NOT WORK, and if it does work you can consider yourself lucky.

HT200079 I cannot access movie rental through my Apple TV.

Similar Messages

Maybe you are looking for