HT200197 Apple TV showing image of usb plug
My apple TV has a blinking light and a picture of a usb plug and itunes symbol. I am unable to get to the menu. I have tried holding the down and menu to restart, but it didn't help.
it's trying to tell you that it's software has crashed and it require you
to connect it by microUSB cable to a computer and from itunes on the computer fix / restore it's software
Similar Messages
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Why does my screen show itunes and usb plug
Why does my iphone screen show itunes and a usb plug?
Your phone is in recovery mode. You need to connnect your computer to iTunes and restore.
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How do I reset old 4.1.2 IPAD that shows Itunes and USB plug
How do I rest old 4.1 os IPad that shows itunes logo and usb plug
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
HT1766 my screen is stuck showing itunes and usb plug
I have a stuck screen and i cant finish restore
try pressing the home button and the on/off button until the apple logo appears. if that does not work you have to do a restore.
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my apple tv is not working, the only thing showing up on the screen is the apple box with a white usb cord connected to it under the hdmi plug in and next to it is an iTunes sign- how do i fix my apple tv?
Restore.
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I just updated my iphone 4 with iOS and now my phone will not turn back on! When i try to turn it on it shows the apple icon, then immediately shows an itunes icon with a usb plug! Help!!!
Try Here > http://support.apple.com/kb/HT1808
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I conneced the Apple TV and it worked fine at first. It has worked well for some time. We are using them in our school this year, as well as converting to all apple products. I have been able to pull up my computer screen through Apple TV onto our projectors. However, tonight when I started apple TV, the mirroring icon came up, and everything seemed fine. Then a message came up that the Apple TV Box needed an update. I clicked on the button to run it now, and it seemed fine. The mirroring worked for about 5 minutes after the update, then I got a screen that had a picture of the Apple TV Box and a USB cord directed toward a picture of the iTunes icon. The light on the frontof the component flashed, and I couldn't go to the menu at all. I wouldn't do anything. I no longer cold see the Airplay/mirroring icon on my computer either. I tried to shut everything off and reboot the computer and the Apple TV box. However, none of this worked.
Any suggestions??? I'm a high school football coach, and this is how our team will watch film this year. I really need to get this rectified by the end of the week, as our team will go into camp for the next two weeks.Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information -
My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
In iTunes the iPhone device icon will not show up whenever I plug in a USB into my PC but the iPhone icon will show up in 'This PC' so if anyone who knows a resolution to my problem with my iTunes or PC,it would really help me.I need at least Help or some Tips.I have already tried many things to iTunes and my PC like trying to restore my PC but that do anything.Also,would it be fine if i contacted (call) Apple Support? Please,I need help because what I think is wrong is my PC,iPhone,or USB might be messed up so if anyone could help me with this,it would be really helpful and for anyone to be nice enough to help me.
I think this article will help you.
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My 4s iphone has frozen up and it will not turn on or off. I have deleted the old itunes and reinstalled new itunes. Then I tried to restore but to no avail. It just keeps showing itune symbol and the usb plug on the phone.
Here are Apple Steps: http://support.apple.com/kb/HT1808
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I have a new iPod touch. It shows a picture of a USB plug going into the iTunes logo. Can't get it to do anything. What do I do?
You really need to repair your computer.
Please read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
Itunes logo and usb plug shows ipad crashed
While syncing itunes ipad stopped working...now shows itunes symbol and usb plug.
It is indicating that you have to connect to iTunes - with the cable - and more than likely you have to restore your iPad. Connect the iPad to your computer and launch iTunes if it doesn't start on its own. Read this as well.
http://support.apple.com/kb/ht1414
If you get no prompts from iTunes when you connect the iPad then you will have to restore. -
IPhone 3GS stuck and I cannot switch it off. Screen shows an USB plug connecting to iTunes.
My iPhone 3GS stuck and i cannot switch it off. Screen shows an USB plug connecting to iTunes.
this usually appears when your iphone is not registered correctly with apple/itunes so plug it in to your computer and try setting it up if it gives you the correct prompt. if not try to restore and sync. usually tis problem appears when your iphone has no sim card or is not registered correctly. in this case you need to contact your carrier and set up an account. if you are trying to use it without a service or sim card then unless you go through some sketchy program of hacking it it is worthless to you without a sim or service plan. i have the original iphone1 i got from a buddy of mine i used as an ipod before getting an iphone4 and if i took the sim out this message appears. if you do have a sim and a service plan than there might be a problem with the phone reading the sim card you you can go into your service provider's store and request a new sim to see if that works.
I am sorry if none of this is helpful for i have no other suggestions. -
My iPhone show only one image Conect USB to iTunes (on PC).What i doing??
My iPhone show only one image: Conect USB to iTunes (on PC), and I do not restart my iPhone.What i doing?
Hello 2000Skyfall,
It seems your device may be stuck in recovery mode. At this point your device may need to be restored. Have you created a backup at any point via iCloud or iTunes? The following article provides details on recovery mode:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
My ipod when i cut it on shows the ITunes icon and the usb plug icon on my ipod screen. so I plugged it into my computer and when it took me to the Itunes menu it says I needed to reinstall the proram to the manufactures settings and upgrade. My Ipod appears to be whiped clean. I does nothing now. It didnt reinstall or upgrade at all. I have 2 Ipods and I think things got crossed up with them.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem
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