HT201060 When I sync it wants to remove my library of previously purchased items?

Here's the back story, my HP laptop bit the dust. So I got a MacBook Pro(LOVE IT!)
Here's the issue at hand
When I go to sync my iPhone 5 and transfer some larger files to save space, it's trying to say to sync it up it'll remove my library of purchases, photos, etc. NOT what I wanted... I just want to transfer my audiobook... that's it!

Connect the iPod to your computer, open iTunes, and click on your iPod in the sidebar. Make sure iTunes is syncing music to your iPod. You can check this by clicking the Music tab and looking at the settings there.

Similar Messages

  • When recently syncing my iphone, itunes asked me something regarding transfering purchased items or something.. I foolishly didn't read it properly and now I can't get purchased songs from iTunes back on to my iPhone... Please help!!

    Hi,
    When recently syncing my iPhone a message came up regarding transferring purchases or something.. In haste I pressed the wrong reply.. My phone synced, but removed all of the songs I purchased on my iPhone. Although they are still on my iTunes and I can play them.. but they will not sync back to the iPhone what so ever.. I'm stressed out big time and can't believe I was such an idiot lol!! Had a look at a few forums.. But they seem to be about transffering from Iphone to Itunes...
    Please Help xxx

    At the AT&T store. Tried using iCloud but only 120 songs were transferred and when I access my iTunes account now it only shows 120 and not the 450 anymore that I purchased on my old phone. Tried to sync again from the phone to iTunes and it still not working.
    I purchased everything under the same apple ID account I called apple support and spent almost 2 hours with tech support for assistance and we got disconected and they never called me back.
    I'm at the point where I'm about to never purchase anything anymore from apple go to another company retrieve every single charge made on my bank account from iTunes and file a law suit against the company. It's being a week that I called for assistance and no one called me back to help me with this matter even after I responded a survey with a complaint about not getting a resolution to my problem.
    If you could please help me I will appreciate, I'm out of the country now and can't stay on the phone for a long time.
    I need to sell my old phone but as right now besides all my bank statements the old phone is the only evidence that I purchased the songs.

  • Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again.

    Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again, after deautherizing it. HELP ME PLEASE

    Hi applerinneedforhelp,
    Thanks for visiting Apple Support Communities.
    If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Regards,
    Jeremy

  • I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized.

    Getting frustarted with itunes. I had to recently do a hard reboot ny iphone and attempted to sync my phone to get m apps back. When I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized. Help!!!!

    I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!

  • Hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone

    hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
    May you help
    Thanks

    Try TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
    tt2

  • THE IPHONE CANNOT BE SYNCED BECAUSE THIS COMPUTER IS NO LONGER AUTHORIZED FOR PURCHASED ITEMS THAT ARE ON THIS PHONE

    Hi I have a macbook pro (late 2011) running on Yosemite  and an iPhone 5s running iOS 8.1.2 and I have never had a problem until tonight. I wanted to sync my iPhone to add mew music but upon syncing I keep getting a pop up message saying "THE IPHONE "  " COULD NOT BE SYNCED BECAUSE THIS COMPUTER IS NO LONGER AUTHORIZED FOR PURCHASED ITEMS ON THIS PHONE" and tells me to go to the store tab on the top and to authorize this computer and every time I do it says computer is already authorized. I will also mention that my iTunes account is the only account that is used on my Mac and it is the only account I've used on my iPhone. Ive synced them plenty of time with no problems. I have never came across this message before and now my iPhone won't sync. I have been online for an hour now looking for solutions but I haven't found any that successfully worked. Ive rebooted both my Mac and iPhone with no success. ow for some reason when I plug my iPhone in it does not even charge but my Mac reads it and it shows up in the iTunes store so I tried syncing it again 1 more time snap it just gets stuck on step 1. I must also say state that is did successfully back up but absolutely will not sync. Can anybody please help me out without resetting my iPhone. Thanks

    Thanks Gail but ive tried that as well as logging oht and back into my accounts on my iphone and mac but I still get that message. I actually found a solution by unckecking my synced music playlist and clicking sync to remove it and then reclicked on my playlist to sync and it actually synced notmally and I got all of my new songs so I wanted to test it again so I clicked on sync again and the message once again popped up until I did the un-syncing and re-syncing again. I guess I will keep doing that in the future even though its annoying but its better than resetting my iphone.

  • IPhone 5S/iTunes (Win7) sync issue: this computer is no longer authorized for purchased items that are on this iPhone

    I am trying to synch my iPhone 5S and iTunes for the first time since upgrading.  I get the following error message: The iPhone ... could not be synced because this computer is no longer authorized for purchased items that are on this iPhone.  To be clear, all I want to do is take the media on my Windows 7 PC and put on my iPhone.  When I authorize my PC, I receive a message that the PC is authorized (making 2 of 5 authorized computers).
    All of the iTunes purchases were purchased under the same Apple ID, I've never had another Apple ID.  Some of the PC media is Amazon mp3 purchases, but this has never been a problem in the past.  I have the latest iTunes installed.
    I tried to fix the problem doing the following:
    1.  Authorizing my computer, retrying to sync.
    2.  Logging into iTunes on my PC, then authorizing the PC, then syncing.
    3.  Not an Administrator account issue (my login is the Admin account)
    4.  I turned off user account controls in Win7
    5.  I removed the SC Info folder in iTunes
    Very frustrating, I've been working on this issue for the past several days.  After purchasing a 5S, with a high end PC/Win7, and the latest version of iTunes, I shouldn't have to make such an effort to access my purchased content.  Please help.

    I found the solution in another post.  By deleting all my apps, I was able to sync the phone.  I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.

  • My mac pro says "It can't be synced because this computer is no longer authorised for purchased items that are on this iPad.

    But when I de-authorise and then re-authorise it says it's already authorised and then the same window pops up saying  "It can't be synced because this computer is no longer authorised for purchased items that are on this iPad.
    Battled all day.
    Removed the SC folder,
    Checked iTunes log in is correct.
    Checked Itunes is the same country.
    Restarted both devices.
    Tried different usb ports
    Any ideas?

    I found the solution to this problem
    the apple service helped me actually
    the best and the esiest way is to solve this problem  :
    create a new account (as an administator recomended) 
    Bonjour servises must be enabled ( go to control panel > administartive tools> sevices> Bounjour services (change the category to large icons if you dont see administartive tools )
    install itunes
    sign in
    authorize
    SYNC
    it must sync normally
    but if the meesage pops up that points on a particular items that could not be synced ( to ur itunes because you are not authorized for this items ) REMOVE THEM
    creating a new user account shows the items wich dont let you sync your iPhone
    after you REMOVE those **** items that were not authorised , you can go to your old user account and SYNC it as old kind time
    was having this problem 2 weeks , and nothing helped except this was. not deleting the SC Info folder, now copying apple folder to some other mobile divce folder
    REMEMBER  the problem is in your iPhone , it is about the items that are in your iPhone
    Thanks to Apple service
    for anyone who needs othe heple you r welcome to ask
    will hepl you with a pleassure cause i know how I felt this days:)

  • The iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod.

    Full message that pops up
    "The iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod.
    To authorize this computer for items purchased from iTunes Store, choose Store > Authorize This Computer."
    I am unable to sync my music, applications, movies, etc. to my iPod touch. The only way I am able to bypass the message that pops out when I try to sync (the one in the title) is by clicking "Apply" instead of "Sync". To do this, I make changes to Apps, Music, or Movies (...) and the buttons "Revert" and "Apply" will replace the button "Sync".
    My problem is most likely not due to using many accounts because I only have one and it is the only one that I use. I do not share accounts with my family members. Still, I have tried everything here, nothing has worked for me. Since I don't often listen to Podcasts, I have deleted them from my iPod. I have no idea why I am unable to sync and no one seems to have the same problem as me.
    Thank you for your help in advance.
    Details
    iPod touch, 5th generation
    iOS 8.1.2
    iTunes 12.0.1.26
    Windows 8
    Purchases
    Pre-ordered album "Froot" purchased from the account that is authorized to my computer
    Podcast "Not Too Deep with Grace Helbig" also purchased from the account that is authorized to my computer

    Try backing up to iTunes and restoring from that backup

  • What should I do when iTunes won't let me redownload a song I previously purchased?

    I have previously bought many songs and some of them aren't displayed as "purchased". When I manually try to find them in iTunes, they appear as if they have never been purchased before. HOWEVER iTunes does offer "Complete My Album", which is extremely odd...
    PLUS
    One song actually appears as "Purchased" but the button will not let me download it. When trying to download it on iPhone I get message - you have already purchased this item, do you want to buy it again? But it is not in the purchased section!

    Hey michalfromcelebration!
    Try using this article to find your previously purchased items and re-download them:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • HT1420 Itunes says my iPhone5 cant be synced because the computer is no longer autorized for purchased items that are on this iPhone.  My PC is authorized and my iPhone synced before I reloaded Windows.

    Guess that was a title.
    My itnes says my iPhone5 can't be synced because the PC is no longer authorized for purchased items on my phone. It worked before Win-7 was reloaded.
    I had deauthorized and reauthorized iTunes.  Ideas?? - Thanks.

    I do have the same problem too. I don't know recently updated itunes to 11.1 and today I tried to install a free app and this message occurs no matter what I ve tried.
    I dont want to perform a master reset to iPhone yet... hope apple will come up with a fix.
    iPhone 4 / iOS 6.1.3

  • "The iPod could not be synced because this computer is no longer authorised for purchased items"

    Whenever I try to sync my iPod to iTunes, this error comes up:
    "The iPod could not be synced because this computer is no longer authorised for purchased items that are on this iPod."
    I have already tried every solution suggested here: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

    I found the solution to this problem
    the apple service helped me actually
    the best and the esiest way is to solve this problem  :
    create a new account (as an administator recomended) 
    Bonjour servises must be enabled ( go to control panel > administartive tools> sevices> Bounjour services (change the category to large icons if you dont see administartive tools )
    install itunes
    sign in
    authorize
    SYNC
    it must sync normally
    but if the meesage pops up that points on a particular items that could not be synced ( to ur itunes because you are not authorized for this items ) REMOVE THEM
    creating a new user account shows the items wich dont let you sync your iPhone
    after you REMOVE those **** items that were not authorised , you can go to your old user account and SYNC it as old kind time
    was having this problem 2 weeks , and nothing helped except this was. not deleting the SC Info folder, now copying apple folder to some other mobile divce folder
    REMEMBER  the problem is in your iPhone , it is about the items that are in your iPhone
    Thanks to Apple service
    for anyone who needs othe heple you r welcome to ask
    will hepl you with a pleassure cause i know how I felt this days:)

  • HT1727 iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone

    why is itunes saying "iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone"

    I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!

  • IPhone could not be synced because this computer is no longer authorized for purchased items that are on this iPhone

    Hi everyone.
    I have a reoccuring issue when trying to sync my iPhone 5 to my Mac OS X 10.9.2 (all softwares are up-to-date). Everytime I try to sync my iPhone to my Mac a message pops up saying: "The iPhone "Jennifer" could not be synced because this computer is no longer authorized for purchased items that are on this iPhone".
    I then followed the instructions provided with that pop up message by clicking STORE > AUTHORIZE THIS COMPUTER > LOG IN. But even when I do that, it still does not fix the solution.
    I also tried signing in and out of my apple account, deauthorizing & reauthorizing my MAC, restarted my MAC & iPhone... now I have no idea what to do!
    If someone knows the solution please help! I truly appreciate it.
    -Jennifer

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

  • I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. HELP

    I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. To authorize this computer for items purchased from the itunes store, choose, Store > Authorize This Computer. But anytime I authorize it tells me you have authorized including this computer 2 out 5 computers. And if I try again the same story over and over again. But I have many apps on my itunes which I want to transfer. Please someone help me.

    Well Authorize the Computer...........

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