HT201066 I bought QuickTime Pro but when I click File, New Screen Recording doesn't appear. Help?
This is what shows up.
QuickTime Player Pro doesn't include any screen capture features.
QuickTime X (versions 10, 10.1 and 10.2) has screen recording features and its found in your HD/Applications folder.
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I've just bought QuickTime Pro - but I can't find where to download it - can you help?
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Click here and follow the instructions.
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Hello.
I have already bought quicktime pro but after I had to reinstall it is running again without the pro options. I logged into apple.com and there is nowhere where I can find my actualisation or key code which I have paid for to make it run as pro.
Does anyone know where to find it or how to fix this problem so it runs as pro again without having to pay for it again?
Thank you for your help,
kind regards
fybsIf you've lost the email Apple sent you containing the Pro key, log into your account in the Apple Store and click on the Downloadable Software Purchases link. You should find the key shown there.
Regards. -
I downloaded Quicktime 7,then downloaded Quicktime Pro but when I try to register Pro nothing happens. What am I doing wrong
in QT, go to QT Player > about QT Player
if it shows a QT pro logo you have upgraded to pro OK
If not, did you include the full details in the registered to box, eg> "Mr John Smith"
also, copy and paste the reg code from Apples email, dont type it in. -
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I have quicktime pro and it does NOT have the screen record mode that Quicktime is suppose to have. Can I uninstall it and go back to an older version that would have screen recording? If so, how? Step by step needed. Thank you for your time.
Did you remove Quicktime X?
On a normal install Quicktime 7 is installed in the Utilities folder and Quicktime Pro in the main Applications folder.
You will need to reinstall OS X to get Quicktime X back if you have deleted it.
I notice yor profile says 10.5.8. Quicktime X is only available on 10.6 and above. -
My iPad mini shows 10 updates in the App Store-on the updates icon, but when I click it-the screen is blank. Help!!
It's a long running glitch, as the hundreds of threads on this topic demonstrate.
You can wait it out and wait for Apple to fix the servers or you can go into your purchased tab and manually download each update (you'll find the app icons with little update banners on them.
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I have quicktime 7 and have just bought quicktime pro but have no idea how to download it
I have quicktime 7 and have just bought the upgrade to quicktime pro but hav eno idea how to down load it, help
You should be able to enter the code into the preferences dialog of your existing QuickTime installation to upgrade it to pro.
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i tried transferring my iphoto library from my old macbook onto my new macbook pro (via external hard drive), but when i open the new iphoto, it seems to have transferred ALL images ever used on my old macbook. so i tried to just delete all those images so i could try a different approach to transferring, but the new iphoto won't let me do anything and every time i try to delete anything it crashes (since the image amount is so high). please help!!
See http://support.apple.com/kb/HT1229?viewlocale=en_US - I doubt that it will solve your problem, though. You may want to post on the iPhoto forum - that's where all of the iPhoto experts hang out.
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Clinton -
I just bought Apple TV today. The Apple TV icon shows up on my Macbook, but when I click 'Apple TV,' it turns blue for a few seconds, and then a 'Could not connect to Apple TV' pop-up comes up a few seconds later. I've tried restarting my apple tv, computer, router, TV, and have made sure all software is up to date. 'Apple TV' is turned on in the settings and my firewall is off. Everything else seems to work on the Apple TV. I updated my macbook to Mavericks last night. Why won't it work?
Hi rhersco,
If you are having issues with Airplay Mirroring on your new Apple TV, you may find the following article helpful:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts5209
Regards,
- Brenden -
I Need help converting PDF to word. I bought subscription but when I try to convert the document, it keeps repeatedly taking me to the same page
Hi using iphone5,
I checked your account; I don't see that either an ExportPDF or Adobe PDF Pack subscription. Did you get either service as an in-app purchase on Reader for iOS? If so, that subscription is handled by the Apple App Store, and Adobe wouldn't have record of it. If you did get it as an in-app purchase, you would need to contact the App Store to find out if there is an issue with your subscription.
Best,
Sara -
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Hi,
See if these Links for Home Sharing add any light to the problem
Understanding
http://support.apple.com/kb/HT3819
Troubleshooting
http://support.apple.com/kb/TS2972
How to
http://support.apple.com/kb/HT2688 -
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