HT201066 I can't open quick time player

I am trying to download a h264.mov and cannot ope the file. Any suggestions?

So I downloaded an h264.mov. and when I click on it topen it it tells me
QuickTime Player can't open "Room Serviced_H.264.mov".  I click to tell me more and it takes me to an Apple page that tells me this below. But it doesn't give me a solution.
Media formats supported by QuickTime Player
QuickTime Player supports the following media file formats and codecs.

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