HT201066 QuickTime: I'm trying to open a .WMV file and I get the following message.
I'm trying to open a .WMV file and I get the following message.
"The document “.wmv” could not be opened. The movie is not in a format that QuickTime Player understands. You may need to download additional software.
Two other possibilities.
Video Player - Divx
Video Player - VLC
Similar Messages
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Hi, hope someone can help me.
I created a music file in my current version of Garageband (2.0.2) but when I try to open the file I am told that I must get the current version of Garageband ?!
Anyone have any ideas why this is happening ?!
Thanks.
PaulWhat have you done, directly before this problem happened? Have you installed any other software, upgraded software, restored your system from a backup?
The error message can occur, if you have two versions of GarageBand, and now your Dock icon links to the wrong version of the program. Search your Mac for other versions of GarageBand. If you find another installation, check if the version is newer, then use that to open your file.
Another reason may be, that your current GarageBand Application is corrupted. To check that, try to launch GarageBand from a different User account - if you do not have one, create a new account from the System Preferences > Users and Groups panel (this panel might have been called something else in 10.4.11, sorry, I am using 10.8.2 now).
If GarageBand also does not launch from this account, reinstall GarageBand from your installation Media and upgrade - a link to the upgrade is here: http://support.apple.com/kb/DL454
Regards
Léonie -
I am trying to open iTunes on my Windows 7 PC and am getting the following message...the itunes library can not be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder. Any ideas?
Let's try this first. Hold down the Shift key while you try to launch iTunes. You should eventually see the following dialog:
Click "Choose library". Browse to inside the following location (depending on what operating system you're running):
Operating System
Default location of iTunes library
Microsoft Windows XP
\Documents and Settings\[your username]\My Documents\My Music\iTunes\
Microsoft Windows Vista
\Users\[your username]\Music\iTunes\
Microsoft Windows 7
\Users\[your username]\My Music\iTunes\
... and open the iTunes library you find in there. -
I have tried to view videos created in premiere elements 10 and I get the following message: "this file type is not supported, or the required codec is not installed. When it opens there is a red screen in the monitor panel with Korean writing which also appears in the place of each clip in the video. I tried uninstalling and reinstalling premiere elements 10, but that did not have any effect on the video. Do you have any suggestions? I researched codec, but do not understand them at all.
gloucester
In case you did not find it, the following is a copy/paste of the Announcement on Premiere Elements 19/NVIDIA GeForce
that appears at the top of this forum.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing
Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling
back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow
glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies
to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of
the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere
Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
ATR -
Working in Windows 8.1, trying to open Lightroom 3.6 64 bit, get the error message: Windows cannot access the specified device, path or file. You may no have th appropriate permissions to access the item. I have changed the permissions to everyone and it doesn't work
Any suggestions please?
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I tried to open an Audacity file. I got the following error message: "Warning there is very little free disc space left on this volume. Please select another temporary directory in your preferences. How do I select another temporary directory?
Audacity > Preferences > Directories. You will probably need to use an external drive as it sounds like you Mac's drive is getting too full???
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when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR, -
i am trying to reinstall itunes 10.5 and am getting the following error message.
An error occurred during the installation of assembly “Microsoft.VC80.CRT.type=”win32”.version=”8.0.50727.6195”.publicKeyToken=”1fc8b 3b9a1e18e3b”.processorArchitecture=”x86””. Please refer to Help and Support for more information. HRESULT:0X800736B3.
Anyone know how to fix this?same problem. tried the ff fixes from microsoft but no joy
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/gett ing-error-message-an-error-occurred-during-the/10122022-2d88-4266-a695-6c6ddeafd 019?tab=AllReplies&page=1
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ windows-vista-unable-to-install-itunes-an-error/19b48df7-54c8-47f3-8854-d34118fa a79a
http://support.microsoft.com/mats/system_maintenance_for_windows/en-us
other ideas would be appreciated.
cheers -
am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad. an unknown error occurs (1631). what do I do??
The search bar can be very valuable...........
In using it, I found out other's have had this issue and it likely means you have a 3G iPad? If you do, go into settings and turn off cellular data, then try to update again and you should be OK........ -
I am trying to use Time Machine to back-up to an external hard drive and I get the following message.Unable to complete backup. An error occurred while creating the backup folder. Does anyone know what I should do?
Hello Drake, I suspect one or more of the Drives needs repairing, but...
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there. -
I have a Mac Book Pro 2.4 GHz Intel Core i7; Memory 4 GB 1333 MHz DDR3
Mac OS X Version 10.7.5
I updated to iTunes 12.0.1.26 and I am trying to burn a playlist and I get the following message: "Disc burner or software not found" . I have burned lots of CD's and DVD's before and this is the first time I get this message and cannot burn anything. Can anybody help me, please?Hello queenabs,
It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found." I found a couple of resources that I think might help with an error like this.
I recommend starting with the steps in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I installed Adobe 8.0 and keep getting the following message when I try to open it: Warning: you entered an invalid serial number in adobe 8.0. Please re install adobe under a valid serial number.
Adobe Acrobat 8.0
standalone version
Worked for years.......pc crashed.......fresh install of everything, but Acrobat will install, but I get error message when I try to use. -
trying to download update for iTunes and keep getting the following An error occurred while installing the updates.(103
Try to download direct from here.
http://www.apple.com/itunes/download/ -
When my time machine tries to backup to my time capsule I get the following message"The backup disk image “/Volumes/Data/Kent’s MacBook Pro.sparsebundle” is already in use. " What do I need to do to fix this?
Restart the Time Capsule.
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I have CS4 installed on two computers however none of the applications will now open on one machine and I get the error message 150:30
Your best bet is probably to start over by cleaning off the old software with the Adobe Cleaner tool:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then reinstall from your original media, or download it here:
http://www.adobe.com/downloads/other-downloads.edu.html
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