HT201077 For some reason, photos taken on my iPhone did not transfer to my iPad. Apple could not help I have now loaded the photos from my Phone to my laptop, but still cannot transfer them to the iPad. Any ideas please?

For some reason, photos taken on my iPhone did not transfer to my iPad. Apple could not help. So I have now loaded the photos from my iPhone onto my laptop, but still cannot transfer them to the iPad. Any ideas please?

I just had this problem as well and spent quite a bit of time reviewing all of the suggestions/ideas/comments, and since I am not that tech-savy I remembered this "suggestion" from the UK show The "IT Crowd" which was "Have you tried turning it off and on again??" (both devices)
http://bit.ly/18qL7OA (apologies for short ad on the youtube clip)
It worked!!

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I have a Mac Pro using OSX 10.7.4. When using apple mail I click on the address icon to obtain email address and nothing happens. I've restarted both the application and the Mac but still won't open address book. Any ideas please.

I have a Mac Pro using OSX 10.7.4. When using apple mail I click on the address icon to obtain email address and nothing happens. I've restarted both the application and the Mac but still won't open address book. Any ideas please.

Assuming you have these accounts set up in Mail, open preferences and under Accounts tab, edit the SMTP outgoing server list. Do you have a .mac address in the list? If so, delete it.
Are you using iCloud?
For the troubled account, select the correct SMTP server for that account in the box and check the box to use only that server with that account.

HT203167 just bought a new computer and installed itunes. I have de authorized my old computer and authorised my new computer but i cannot find my music lists. Any idea how to access them?

just bought a new computer so I am trying to access my music on itunes but i can't seem to find it. I have de authorized my old computer and installed itunes on my new computer but my music doesn't seem to be there. Any ideas what i'm doing wrong?

Your music and playlissts will only be where you put them.
Have you copied them to your new computer from your old one?

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!

The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying.

For some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store.

for some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store. my old iphone 4s audio jack was messed up but i just got a new one with my warranty , can anyone help me please.

It doesn't matter what it is in your backup that's causing the problem because you can not selectively restore things from your backup. It's all or nothing.
Set you phone up as a new device and start over.

HT201272 I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?

I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?

Welcome to the Apple community.
The apps you have purchased for your mobile device will not work on a computer. You will need to download the appropriate versions on your Mac from the Mac apps store.

I am unable to configure my ipad 2 with my existing wifi of linksys though I have entered the all ip address as per my laptop but still I am not getting thru network kindly suggest the solution

i am unable to configure my ipad 2 with my existing wifi of linksys though I have entered the all ip address as per my laptop but still I am not getting thru network kindly suggest the solution

The ip-adress cannot be the same as your laptop. You have to make sure that your ip-adress is unique in the network. if your ip is 192.168.1.100 try 192.168.1.112 or somthing. More advanced is to check avalible adress in your router.

I have an iPod 5th gen. My audiobook playlists disappeared. They show as "on this device" in iTunes, but I cannot locate them on the device. Even the audiobook tab has disappeared. This happed after the most recent iTunes udate.

I have an iPod 5th gen. My audiobook playlists disappeared. They show as "on this device" in iTunes, but I cannot locate them on the device. Even the audiobook tab has disappeared. This happed after the most recent iTunes update.

- Delete all AB and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Audio Book (if present) and delete
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

HT1351 The music tracks I have up loaded to icould shows up on my ios devices but I cant play them ? Has anyone had a similar problem / knows a solution.

The music tracks I have up loaded to icould shows up on my
ios devices but I cant play them ? Has anyone had a similar problem / knows a
solution.
The same tracks play fine on apple tv

Done that . Been using paid service for a long time . Works for all my content just not working for 3 albums I added recently .
they show up on all my devices But just can't play them . Any suggestions ?

I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. Any suggestions?

I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. I have looked in songs, artists, audiobooks, podcasts, etc., etc. with no luck. Any suggestions?

Hi mole02,
Welcome to the Support Communities! If you had issues with your movie rental, you can report it to the iTunes Store. These folks can look at your billing account with you.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
Learn how you can request help with an item purchased within the last 90 days.
To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
Visit reportaproblem.apple.com in your browser.
When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
Find the item you're having a problem with, then click Report a Problem next to it.
From the Choose Problem menu, choose the issue you're having.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit, and we'll review your problem.
If you use Family Sharing and you have a problem with a shared item, ask the family member who initiated the purchase to report the problem using the steps above.
I hope this information helps ....
- Judy

I have the doc on my screen as an adobe but I cannot make changes? The browser does not locate it?

I have the doc on my screen as an adobe but I cannot make changes? The browser does not locate it?

Hi,
Are you opening a PDF file in browser and trying to edit the PDF file there?
Please let me know in more details.
In general most PDF files cannot be edited in browser and some PDF can be edited with the permission for editing in browsers.
Thank you.
Hisami

I'm having 10.8.3 and today 17-Apr I had installed latest java 7 update. Now when ever I test java page it just redirects the page to Java download on both Firefox and safari. I tried deleting the cache from Java Sec Panel - temp ile but still same proble

I'm having 10.8.3 and today 18-Apr Thursday I had installed latest java 7 update. Now when ever I test java page it just redirects the page to Java download on both Firefox and safari. I tried deleting the cache from Java Sec Panel - temp ile but still same prob.

Make sure that the plugin is not automatically disabled in Firefox:
Clinton

I am trying to upload new version iTunes into Windows 7 and getting error message that runtime is loading incorrectly. Cannot connect to online support. Any ideas please?

I am trying to upload new version iTunes into Windows 7 and getting error message that runtime is loading incorrectly. Cannot connect to online support. Any ideas please?

See Troubleshooting issues with iTunes for Windows updates.
tt2

HT201269 i want to transfer the app from my phone to my iTunes, but it says there no enough space. what should i do??????????

i want to transfer the app from my phone to my iTunes, but it says there no enough space. what should i do??????????

Create some space.

HT1420 I have set up iTunes Match on only 3 devices (my Windows 7 desktop and 2 iPhones) and am now trying to authorise my new Windows 8 (Toshiba) laptop but I keep failing to authorise the laptop using my one-and-only Apple ID. Does anyone have advice to

I have set up iTunes Match on only 3 devices (my Windows 7 desktop and 2 iPhones) and am now trying to authorise my new Windows 8 (Toshiba) laptop but I keep failing to authorise the laptop using my one-and-only Apple ID. Does anyone have advice to solve this problem?!

Hi all. I can’t tell you how to solve your iCloud 3.x issues. Heck, I don’t think they’re even solvable.
But if you had a previous version of iCloud that was working correctly then I can definitely tell you how to solve the “iCloud Photo Stream is not syncing correctly to my Windows 7 PC” problem. …without even a re-boot.
Log out of iCloud 3.0 and uninstall it.
Open My Computer and then open your C:\ drive. Go to Tools/Folder Options and click on the View tab. Select the “Show hidden…” radio button and click on OK.
Open the Users folder.
Open your user folder
Open ProgramData (previously hidden folder)
Open the Apple folder – not the Apple Computer folder.
Open the Installer Cache folder
In Details view sort on Name
Open the folder for the newest entry for iCloud Control Panel 2.x – probably 2.1.2.8 dated 4/25/2013
Right click on iCloud64.msi and select Install.
When finished, the synching between iCloud and your PC will be back to working perfectly as before the 3.0 fiasco. The pictures will be synched to the same Photostream folder as before the “upgrade”. Now all you need to do is wait until Apple/Microsoft get this thing fixed and working before you try the 3.x upgrade again.
I think the iCloud 3.0 software was written by the same folks who wrote healthcare.gov with the main difference being that healthcare.gov might eventually be made to work.
For those of you who hate to go backwards, think of it as attacking to the rear. Which would you rather have, the frustration of no synching or everything working on an older version?
Good luck…

HT201077 For some reason, photos taken on my iPhone did not transfer to my iPad. Apple could not help I have now loaded the photos from my Phone to my laptop, but still cannot transfer them to the iPad. Any ideas please?

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