HT201077 I changed my apple ID and now i'm missing pictures
I changed my apple ID, and my phone backed itself up on iCloud. I had some pics that were saved in just my photostream (not in my "photos" album) and now i'm missing most of the pics that were in my photostream. How can I retrieve the missing pics? I only have my phone backed up to my icloud account, not on my computer.
Welcome to the Apple Community.
Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.
Similar Messages
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HT201077 I changed my apple id and now I don't have access to my shared photo streams.
I thought they were gone, but I got an Apple TV for Christmas and can see the shared photo streams on there, along with all of the pictures. How can I get the shared streams back on my phone and iPad? I'm signed in with the same (new) apple id on the tv, iPhone, and iPad. I want to add pictures to the stream and not lose all the comments already placed and have to re-invite people.
Welcome to the Apple Community.
Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device. -
I changed My apple ID and now my iCloud is not working
I recently changed my Apple ID and now iCloud does not recognize it and keeps asking for my old password which does not work. How do I switch all of my accounts to this new Apple ID?
Did you change the email address associated with an existing account, or did you create an entirely new account?
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I changed my Apple password, and now one of the iPhones on my account cannot do FaceTime. It says that it has to be activated....help, my grand daughter is going to assassinate me!!!
Yes. I have tried that. When I use the ID I had before, it sets it up as a new account and I don't want to lose my stats attached to my old account.
Let's say that my old nickname was "user10" and I used the email, "[email protected]" for my apple id. I changed my apple id to "[email protected]" and it changed my game center account to "mynew" and somehow I am friends with my old acct, "user10". I tried getting a password reset for "user10" but I apparently don't know my own birthday, which is possible because I usually give a false one, but the same false one each time. -
I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.
Hi Jamjoint,
Welcome to the Apple Support Community!
It sounds like your Apple ID is used for both the iTunes & App Stores and iCloud. If you edited that Apple ID before signing out of the iCloud on your devices, it may be necessary to edit the Apple ID back to the original email account so that you can sign out of iCloud. Once signed out, you can edit the Apple ID back to the new email account and sign back in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
I had to change my apple ID and now I can't access certain features on my phone because I dont remember the old ID password, how do I get my phone to recognize the new ID and password
What features do you need to change the ID for?
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I changed my Apple ID and now my iCloud doesn't recognize my new id. Can anyone help me with my problem? Please break it down for me, I'm an old lady. Lol
To change the iCloud ID on your iPad you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.
If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPad, even though it prompts you for the password for your old account ID.
Then save any photo stream photos that you wish to keep to your camera roll (open the my photo stream album, tap Select, tap the photos, tap the share icon -- box with upward pointing arrow, then tap Save to Camera Roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
I changed my Apple ID and now I cannot download apps from app store
I changed my Apple ID and now I cannot download apps from app store, even with ios 6. A message "This app is incompatible with this iphone" appeared. What should I do?
Hi there joannelim5288!
I have found an article that can help you to troubleshoot this issue with your iPhone. The article can be found here:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Specifically, the first three steps listed in the article, and outlined here below, might be the most helpful to you:
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install a free (or paid) app that isn't already installed on your device to reset this information. You could also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I changed my apple password and now FaceTime won't recognize it. Says apple id or password is wrong, what need I do?
Hello solarkey,
Thank you for providing the details of the issue you are experiencing with logging into FaceTime after updating your Apple ID password.
First, I recommend toggling FaceTime off and then back on:
Toggle FaceTime off and on in FaceTime > Preferences.
Additionally, you can click on your Apple ID in FaceTime > Preferences to sign out and sign in with your new password if you have not entered your new password.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
If you continue to experiencing sign in issues with FaceTime, I recommend continuing with the following article:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thank you for using Apple Support Communities.
Best,
Sheila M. -
HT5538 I changed my apple ID and now iMessages won't work
I recently changed my Apple ID and now iMessages won't work on my Mac. It will still work on my iPhone and iPad, but they will not communicate with my Mac. None of the messages I try to send from my Mac will go through.
HI,
This is a step up from the previous suggestion.
Make the Finder the "front" app.
Use the Go Menu whilst holding down the ALT key.
Select the Library that appears in the Menu list.
Navigate to Preferences.
Find com.apple.imservice.imesssages.plist and drag it to the Trash.
Restart the app.
You will most likely have to re-enter the Apple ID
If that does not work delete the com.apple.imessages.bag.plist (this one holds the server it should be trying rather).
Again Restart the app.
7:16 pm Thursday; April 10, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
HT204053 I changed my apple ID and now my iTunes ID is still the old one. How do I ca
I changed my apple ID and now my iTunes ID did not change . How do I change this????
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID) -
I have change my Apple id and now my phone cant sign into i cloud. I dont have the old pas word to delete the old account. It will not stop asking for the icloud id.
ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them. Apps can not be updated without knowledge of that ID and, more importantly, its password. Apple IDs can not be merged and purchases can not be transferred from one ID to another.
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So I changed my Apple ID. Now on my Iphone I can't update things from the apps store or download new stuff. I went into settings and changed my ID there, but in the apps store it still shows up as my old ID. The apps store won't let me log on with the new one, as my old still shows up, and if I go back into settings and change it back to the old ID the password I had before no longer works. This ***** Apple. You just ruined my Iphone!!! My phone went from being cool to being junk since I am not unable to download or update apps...the coolest part of my phone. Someone help??? Please tell me how I can enjoy my phone and apps again...
Thank you for the response, but I ended up temporarily resetting my Apple ID... It was a pain, but it worked in the end.
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I have changed my apple id and did so before reading the instructions, so i didnt turn off the services most importantly where is my i-phone now i cant change my id on my phone.
Hey Jendstewart,
That is correct, you will want to sign out of your Apple ID everywhere first before changing it. To get passed this, you will need to change it back to your original one, it will not ask to verify, then sign out. Once you got that taken care of, you can change it back to the new Apple ID that you want to use.
If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/en-is/HT203828
Take care,
-Norm G. -
I changed my apple ID and it reset properly on all apps/software but the only thing it is not working with is Imessage. when i turn off imessage and turn it back on it asks me to log into my old apple ID, I have tried changing the password and adding the new apple ID but it is not working
You logged out of your old Apple ID with iMessage at Settings > Messages > Send & Receive followed by logging in there with your new Apple ID?
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