HT201077 my photos have gone from i tunes

i recently had to reboot laptop but when i wnt to itunes i found that most of my pics and videos had gone
anyone know how to get them back

If they were synced to your phone from your computer, you need to sync them off. Connect your phone to your computer, open iTunes, click on the name of your phone in iTunes and go to the Photos tab. Uncheck the photos you don't want on your phone (to remove them all, uncheck Sync Photos), then click Apply at the bottom to sync your phone.

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All my photos have gone from iPhoto is there any way i can recover them?

I turned my laptop on and when i opened iphoto it asked me to create a new library as there was no existing one, therefore all my photos have disappeared. There are no photos in the trash and my laptop is a macbook pro and it's not old. Please help i had a lot of important photos!
Thank you

Download and run Find Any File to search for a file named "Library6.iPhoto". There's one in every iPhoto library. FAF can search areas that Spotligh can't, like invisible or system folders. If there's a second iPhoto Library on your hard drive FAF will find it.
OT

Since the recent upgrade all my photos have gone from Aperture and i cannot open any backed up Aperture files please help.

Since the recent upgrade i have lost my Aperture libaray and cannot open the old one message reads you cannot use this version of the application Aperture original with this version of OS X you have Aperture original 3.2.4.
How do i get my photos back please.

Aperture 3.2.4 will not work on Mavericks.
You can do as I did, either do a web search for Aperture updates to your current version of Aperture to update to Aperture 3.4.5 OR just simply upgrade to latest version of Aperure 3.5 ( from the Mac App Store) that is fully 64 bit compliant for OS X Mavericks. As long as you have registered your previous version of Aperture, the new 64 bit version will be a free upgrade.
Be advised that if you just upgrade to the latest version of Aperture, it will update your Photos Library, as well.
When this happens, your old version of Aperture on older versions of OS X will no longer work with the new, updated Photos Library.
If you still want to be able to access your Photos Library with an older version of Aperture and older OS X version, you need to make a copy of your current Photos library.
Make a copy of your current Photos Library and put it into a folder called something like old Photos Library so you still have an older version you can still access if you need to.

HT4859 How do I retrieve my photos from the cloud after a reset. My photos are gone from my phone, and I backed them up on iCloud?

How do I retrieve my photos from the cloud after a reset. My photos are gone from my phone, and I backed them up on iCloud? when I restored it, no camera roll pictures?

Try restoring the backup again. Sometimes it's successful the second time. You could also try restoring an older backup. iCloud will have your last 3 backups is you have sufficient storage space in your account.

Recently chgd Apple ID and PW. After update all photos were gone from Photo Stream. How do I get back?

Recently updated Apple ID and PW. After change, all the photos were gone from Photo Stream. How do I get them back?

Did you create these notes in the iPad notes App ... I assume?
This support article will explain how you can restore from a backup - which is what you have to do in order to have any chance of recovering your note.
How to backup and restore from a backup
http://support.apple.com/kb/HT1766
But you have to remember, that you will lose any of the notes that you have taken since the date of the last backup. If you synced your iPad last week, then you will lose a whole week of current notes - or whatever notes you have created since your last backup. When you restore from a backup - you restore everything in that backup onto the iPad - that was on the iPad on the time and date of the backup.
If you backup every day, then all of your notes should be recoverable from the backup - except for any notes that you took since you last backed up. There is no foolproof way to recover everything once you start taking more notes or creating new documents or whatever that you do in an app unless you are syncing those notes with iCloud and backing up all of the time or unless the app is set to sync with iCloud as you work on the files - like in Pages, Numbers or Keynote - Apple's iWorks apps.
If you decide to restore from an iTunes backup you should turn off at sync before you try restoring because iTunes will want to backup your iPad right away when you plug it in and you will lose your old or last backup.

HT4859 The photos have disappeared from my iPad

Any ideas where all my photos have gone, the ones I transferred from my pc and the ones I have taken on the iPad?

This is not syncing. Photos/videos in the iPad's Camera Roll can be imported by your computer as with any other digital camera. Choosing an empty folder for importing photos from the Camera Roll has no effect on this.
What did you use on your computer for the import? Most importing software includes an option to delete photos from the source after the import process is complete.
If you want photos in the Camera Roll included with your iCloud's Photo Stream which is temporary storage, you need to turn Photo Stream on with your iCloud account settings on your iPad.

All of my photos have disappeared from PSE Organizer 13 (after I upgraded it).

All of my photos have disappeared from PSE Organizer 13 (after I upgraded it). The files are all on the HD. When I try and reimport them, Organizer says they are already in there and will not allow me to proceed. When I highlight a keyword, Get the message "NO MEDIA TO BE DISPLAYED". Perhaps I am dense, but I find the Search function of the Forum to be near useless, unless I just happen to type the Exact name of a topic.
I now have no access to perhaps 35,000 files from 12 years of using PSE!
GFrey

Which operating system are you running on? Windows 7 Professional 64 bit
Which version did you upgrade from? updated from PSE 13 to PSE 13.1
In the organizer, which view are you using - in the View menu is Details checked or unchecked - does it make any difference? was unchecked now checked. Now can see the other files, but the Keyword tags that I had attached in the past does not bring up the selected frames.
In the View menu, select Media types - are all checked? At this point I have only Ohotos and videos checked
In View menu, select Hidden Files - is Show All Files checked? yes
I'm assuming that you are in Media view, what happens if you select People Places or Events? get groupings of files with those keywords.
Brian
Thanks Brian, at least some of my problems are gone, just can't get the keyword sorting to work correctly

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Hello Bradley,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
But as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

Unfortunately I have deleted my entire itunes library and back up from my computer, is there any way I can copy my ipod nano back onto my computer into the itunes library? and re-download all the tunes I have purchased from I tunes.

Unfortunately I have deleted my entire itunes library and back up from my computer, is there any way I can copy my ipod nano back onto my computer into the itunes library? and re-download all the tunes I have purchased from I tunes.

Hello bigali,
Your options are kinda limited. I would use this first:
Downloading past purchases from the App Store, iBookstore, and ...
Then check here for the non-purchased items:
https://discussions.apple.com/thread/2452022
You want to rebuild the library first, then sync the ipod.
Here is a good idea for when your done:
How to back up your media in iTunes
Hope this helps.
~Julian

I received my new Iphone 6 last week, backed my iphone 5 and then restored my new handset. It has been working fine until today when I deletec all my contacts from my old handset. Contacts have gone from my new handset too, how do I get them back?

I received my new iphone 6 last week, backed my iphone 5 and then restored my new handset. It has been working fine until today when I deleted all my contacts from my old handset. Contacts have gone from my new handset too, how do I get them back? I don't think the back up was done using icloud as I keep getting the message "not enough memory"

The point is not whether you used iTunes or iCloud to restore your new iPhone. It's whether you have Contacts turned on in Settings > ICloud. If you do on both your old iPhone and new iPhone then those devices are connected through iCloud. Deletions on one device are also made on the other.
You may be able to restore your Contacts be using your old device backup to restore your new iPhone again. Make sure that you turn Off ICloud functionality on your old iPhone before you delete anything else from it.

HT1766 my contacts have gone from my iphone 4

my contacts have gone from my iphone 4s

Facetime is not an App for the iPhone. It is accessed through Contacts. The only app is for the iPod Touch. Facetime is always on the phone, just go to the contact you want to have a Facetime call with, as long as you have activated it, and then touch the Facetime button on the contact.
Unless of course, you are from one of the countries who's government banned the use of Facetime.
Message was edited by: ChrisJ4203

The Genius Mixes have gone from all my IOS devices.

The Genius Mixes have gone from all my IOS devices. Any ideas what has happened?

Genius mixes all blank, no album art. Clicking play only leaves a blank box with no action. Only working on my Mac, but none of my iOS devices.
PLEASE FIX THIS APPLE.

My photos wrer gone from my iphone

The photos have been gone from the album but I can see them taking place from the memory. How can get them back to the album??
Thanks
Sulaiman

Assuming you backed up using iCloud...
Navigate to Settings > General > Software Update and install any updates available.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

Customer service and computer have gone from bad to totally unbelievable

I have a friend who was not computer savvy and asked for my help in purchasing a computer before going on vacation. I have been a best buy customer for a very long time,I would say my house was a best buy house.After the experience that she has endured and continues to deal with,I'm sorry that I took her to best buy.I private messaged Karina on the 12th so as not to make a fuss if I could get help privately but did not receive a response.The saga of customer service and her non-functioning computer from two stores in town has gone from bad to totally unbelievable.I used to work customer service and if I had treated my customers in the manner she has received I would have been looking for a job.She was accused of stealing money or the computer she paid for, she has been lied to, delayed from her vacation, had her extended warranty cancelled,numerous other things and is still dealing with a computer that is not functioning properly. I'm trying to help her and this has become harder and harder to do.I would appreciate some help as we have asked to speak to a district manager and that seems to be an impossibility.

Hi deafdragon,
It sounds like your friend is going through a complete and utter nightmare of a situation, so it’s very nice of you to be reaching out to us on her behalf. Trying to receive service on a broken computer should never be this difficult, and it’s especially concerning to hear of the serious allegations we’ve reportedly made against her while requesting assistance. As I’d hate for this to cause you both further aggravation, I’d really appreciate the opportunity to see how I may help.
Due to our Privacy Policy though, I’m unable to discuss the details of your friend’s case with you. Please have your friend create a forum account using her email address we may have on file with her Best Buy account. From there, please tell her to send me a private message with her full name, contact information, and any information she wishes me to know so that I may see what options we may have available for her.
Respectfully,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Firefox 5 on Win7: All my plugin buttons have gone from the toolbar. They are not in the customise pane. Session manager offers the correct sessions but opens with last session instead. I've re-installed % and reset toolbars. Help!

Win 7
Firefox 5
Problem with high memory use.
restarted
Plugin buttons gone from toolbar/
Missing plugins still show in plugin manager but buttons missing from toolbar add buttons pane.
Tried reset toolbars - no difference.
Tried re-instal of Firefox 5 - no difference except:
Session manager offers correct session on startup but starts with last session

In case you are using "Clear history when Firefox closes":
*do not clear the Browsing History
*Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
*https://support.mozilla.org/kb/remove-browsing-search-and-download-history
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

HT201077 my photos have gone from i tunes

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