HT201079 ask to buy not present

I have set up family sharing, added my kids and set up their items account, went over from what i can see every detail yet they are not prompted with ask to buy, their devices display the normal purchase popup for password entry.

Hey there Jason,
You can hide these purchases to remove the ability to download them again on a family members device with this article:
iTunes Store: Hiding and unhiding purchases
Hide your purchases
Open iTunes on your Mac or PC.
From the Store menu, choose Store > Sign In, and then enter your Apple ID and password.
Go to the iTunes Store.
Click Purchased from the Quick Links section on the right side of the iTunes Store.
Choose a content type by clicking Music, Movies, TV Shows, Apps, or Books from the top of the window.
A list of your purchased items for the content type you are viewing will appear. Mouse over the item you want to hide until an X appears its top-left corner.
A confirmation dialog will appear once you click the X.
You can use the same article to unhide them later, if you ever need to redownload them.
Thank you for using Apple Support Communities.
Regards,
Sterling

Similar Messages

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    If it's not one thing with iOS 8, it's another.  I have a iPhone 6, iPad Air, and a child's iPhone 5.  I'm setup under my iCloud account as the "Organizer" on the iPad Air and iPhone 6, he is setup as a child, with "Ask to Buy" turned on, on the iPhone 5.  When he tries to make an app purchase on the iPhone 5, it says that permission must be granted, with a pop-up notification, and then you can select "Ask."  Problem is, I never receive the request on either the iPhone 6 or iPad Air, so I cannot grant permission.
    Any solutions?

    There sticky point appears to be related to what why call the "original" iCloud account vs. a newer iCloud account. In other words only the first iCloud account used to make purchases appears to work with "Ask to buy" feature. In my case I had a very old apple id (@mac, then @me, then @icloud) and after purchasing iPhones for all family members I created a new apple id for me (private backups between my devices). Each of my family members now have their own apple id's. Well, my fairly new apple id (which has payment methods for iTunes/appstore) does not work with "ask to buy" feature. Only the original apple id does. I can't understand why. As an experiment I added the original apple id as a family member in Family share, and set as parent/guardian. That did the trick in terms of receiving ask to buy notifications, but it will remove the ability for me to see shared purchases because there's two" apple ID's set under family sharing.
    If somebody figures out how to fix this, please let me know.
    Thanks,
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  • Family Sharing Ask to Buy Not Working (with exact explanation)

    I see lots of posts on this, so I will try to be very specific in hopes someone can solve this and others can learn from it too.
    My family has 4 iPhones: my iPhone 6; my sons' two iPhone 6 Plus iPhones; and my daughter's iPhone 5S. All are running the latest iOS 8 (8.0.2).
    I cannot seem to get any of my kids iPhones, with all of us on Family Sharing, to send a request to my iPhone for purchases they want to make. Despite what I believe is the correct setup for Family Sharing, they get asked for the security code of my credit card. I will go through the setup and steps in painstaking detail in hopes this helps:
    In Settings > iCloud > Family I have myself as the "Organizer" and my 3 kids, with the "accounts" as follows:
    Me = the regular iTunes account I have had for years
    Son #1 = @icloud iTunes account I made on his iPhone with the new process for minors
    Son #2 = ditto above, except for this son
    Daughter = ditto above, except for my daughter
    "Ask to Buy" is turned on for all 3 of my kids accounts
    In iTunes & App Store on my iPhone 6 the Apple ID is indeed my Apple ID
    In each of my kids' iPhones, in Settings > iCloud, it shows the same @icloud account as mentioned above. In other words, each of them have as their iCloud account the same ID as what I see in the Family Sharing on my iPhone.
    Similarly in each of my kids' iPhones, in Settings > iTunes & App Store, the Apple ID is the same @icloud account for that respective kid's iPhone.
    When I go to make a purchase on any of my kids' iPhones, here's exactly what happens…the example being to buy the movie Godzilla
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    Help! I am hoping someone knows how to solve this problem (and that this post helps others with similar problems).
    Thanks for any help!

    Thank you Ms. SJ!!!!
    I was having this problem with my youngest daughters account.  Your post about establishing the payment history apart from family sharing made a lot of sense.  My oldest daughter has had an account for some time that she had been adding iTunes gift cards to, so her account was "established" before it was added to our family sharing group.  I had no trouble approving her purchases. 
    I had set up an account for my youngest daughter a long time ago, but used it only for email and iMessage on her iPod.  My ID was used for purchases on the device.  After Family sharing was launched and she got an iPad for Christmas, I decided to set up her ID as the primary account on her new iPad and added her to family sharing. 
    The first problem I ran into with Family Sharing was enabling the "Ask to Buy" function because since I set up accounts for my daughters a long time ago they were both showing as adults.  I learned from another post that the fix for this was to change their birthdates to January 1, 2001.  I did this and it has them listed as Age 14 on their family sharing profiles - fine. 
    I then ran into the same problem with Ask to Buy that David Wilkie described above.  My fix was a little different from yours and less intensive. 
    Removed my youngest daughter from family sharing
    Purchased an app using her account alone (with an iTunes gift card attached) to establish a purchase history.
    I then re-added her to our family sharing group. 
    I had her purchase a song using "Ask to Buy" and it worked as expected. 
    Thanks for going through the legwork with support to find this fix and share it.  I hope my experience can be helpful as well.

  • HT201079 Family sharing : Why not ask to buy for adults ?

    I don't see why we can't turn on "ask to buy" for adults. I want to control what I share....

    As far as I know Apple haven't said why (these are user-to-user forums), only that you can't - you can try leaving feedback for Apple and maybe in the future it will be possible : http://www.apple.com/feedback/itunesapp.html

  • I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

    I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

    If you are now in the US then you can only use the US store, so you should update the address on your account
    Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
    Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option

  • HT4061 Sir i have lost my apple iphone and i do not remember IMEI number of the iphone and the sticker affiexed on the box is also not present (lost) but i have the bar code 602-7484-A printed on the box and police is asking for the IMEI number so please

    Sir i have lost my apple iphone and i do not remember IMEI number of the iphone and the sticker affiexed on the box is also not present (lost) but i have the bar code 602-7484-A printed on the box and police is asking for the IMEI number so please help

    The IMEI number is stored in iTunes:
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  • How do you find a notification for Ask to Buy for Family Sharing once it is off your screen and not in drop down Notification Center?

    How do you find a notification for Ask to Buy for Family Sharing once it is off your screen and not in drop down Notification Center?

    Welcome to the Apple Community.
    I don't believe you can.

  • HT201089 I am setting up an Ipad for my child and downloading apps with Ask to Buy turned on.  As the parent, I am not receiving notices/requests on my device

    I have an ipad mini 2 with ios 8 and and iphone 5s with ios8
    I am setting up the ipad for my child and the Ask to Buy feature is on in family sharing.
    I am trying to download apps from the app store and it pops up the notification that I need to Ask to Buy and the request is being sent.
    The request should be coming to my "parent" device, which happens to be my iphone correct ?   I'm not seeing any sort of requests.
    According to the posts I've read a request is only sent once.

    Apps downloaded on one should also appear on the other as long as the app in question runs on both iPads and iPhones.

  • HT201089 Ask to buy requests are not coming to me

    When I but a tv show or movie using my son's iPad, an ask to buy request is supposed to come to me, correct? I'm the organizer. The requests are not coming to me. I've checked all my notification messages and there's no request for approval of the purchase.  Any suggestions?

    Without specifics the only thing that comes to mind if you did verify his age. Sorry thats all I got.

  • "Ask to buy" requests not appearing in notification center (family sharing)

    I understand that if one misses an "ask to buy" request from a family member from the lock screen, it is supposed to be available in the notification center.  However, these requests are not being logged in my notification center.  There doesn't seem to be a setting in Settings to turn on or off these type of notifications.
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    Hi,
    Same issue here. I've logged in and out of the AppStore and still the same issue. I have 3 kids, each with their own device, and each one is REQUIRED to "Ask to Buy". Neither my wife or I get any notification to approve. I've checked my Mac as well as the Family Sharing on both iPhone 6's and everywhere shows our family listings correct.
    It cannot be THIS HARD to figure out. Apple must be having some issues, however this is extremely frustrating. No one can buy any apps?!??!?! You'd think they'd like to sell more stuff?!
    Please help! Now my son needs apps for school and he cannot get them on his iPad. Even on the App store it says "approve on this device with parent" and that link won't work.
    Thanks.

  • HT203025 Do not get Ask to buy notification

    I recently set up Family Sharing and do not get ask to buy notifications from my granddaughter. Any help is greatly appreciated. For background using iOS 8.2. A iPad air 2 and iPad mini. I logged out of accounts on both iPads and back in to no avail. I've also powered down and back up, turned ask to buy off then back on,
    Thanks for any help
    guy

    Having a similar issue.
    My daughter buys an app, gets the prompt to ask permission (which she does) and then nothing happens.
    I am the "organizer" so there is no option on my iPhone to be a parent although I read the "organizer" is automatically defined as a parent so theoretically I should receive a notification to approve the purchase. I never get anything.
    Someone said to turn on Notifications for "Family" but I don't see any Family listed under the Notifications setup screen.
    Not sure why Apple makes this so difficult on top of being so buggy.
    Anyone else have this issue with a workaround?

  • "Ask to buy" and "Sign in to Approve" process is not working

    Last weekend I setup Family Sharing for the first time, but the "Ask to buy" and "Sign in to Approve" process is not working. I am the Family Organizer and I created an account for my child under 13 with "Ask to buy" enabled. My child can go in to the App Store, click "Buy" for a desired app and I get a notification on my iPhone 5s... as expected. When I open the Notification I have the option to Decline or Approve. If I select Approve, a box pops up asking me to enter the password for my child's iCloud account to complete the request. (It seems odd to me that I'd have to enter his password instead of my own, but whatever.) So I enter his password and the box goes away for a second and then comes right back like I typed it wrong or something. I enter it again and again and always the same box comes back and the request is never completed. We've tried this several times over several days and always see the same behavior. I have also tried entering my password instead of his (since that makes more sense to me) but I encounter the same problem.
    I have verified that I am signed in to my iCloud account and my iTunes account on my iPhone 5s. I have also verified that my son is logged in with his iCloud/iTunes account on his iPod touch, so why isn't this working? Additionally, if I disable "Ask to Buy" then I can successfully install apps on his iPod from the iPod itself.
    Is it normal for the "Sign in to Approve" box to show his iCloud address instead of mine? And if so, why doesn't it complete when I enter his password? Am I missing something completely? This is driving me crazy.

    Hi ,
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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected] 
    Daniel Yang
    TechNet Community Support

  • HT201089 Why as the organizer am i not receiving the ask to buy requests

    I am the organizer and i am not receiving the ask to buy requests. I removed my wife as a parent to see if that was the problem but she is still receiving the request and i am not. what do i do?

    I also had problems with Ask to Buy when I first set-up family sharing . My issue was that the child devices they were being asked to put in the verification code of the credit card linked to the organiser's appleID before the request was sent. This made no sense - why would the child device need that?!
    I checked that each device was set to the right account for icloud and itunes/app store, logged in and out etc but nothing seemed to work.
    Eventually we tried simply entering the CCV on the child device and found that everything worked perfectly after this.
    Hope this helps others with similar problem. Once set-up and working it is great.

  • 'Ask to buy' requests not being received

    Any ideas?
    I'm not getting the ask to buy requests through from my kids? (They are showing as my family etc)
    Thanks

    Same issue here. I have a kid set up and have the "ask for permission" option on.  Everything seems to be set properly, but when app or update permission requests are sent to me (the parent), I never get the alert to approve.    It seemed to work once on the day after ios8 launched, but over the weekend it did not work...and continues not to work.

  • How does the ask-to-buy notification determine which organizer's device to send it to?  I keep receiving notifications on my ipad but not my iphone.  my ipad does not have a data plan so if i'm not on wireless, i don't receive any notifications.

    How does the Family Share ask-to-buy notification determine which organizer's device to send it to?  I keep receiving notifications on my iPad, but not on my iPhone.  My iPad does not have a data plan so if I'm not on wireless, I don't receive any notifications.

    Did you ever receive a solution for this issue?

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