HT201089 Family Sharing Ask to Buy - notification after approval

Will the family member get some type of notification after I approve a purchase?

I Had a similar problem when I set it up and it sorted itself out after I had restarted all the devices. Also I think I logged out of iCloud and back in on all devices too.

Similar Messages

HT201089 Family Sharing-ask to buy

I can not enable ask to buy for my son. It says he is sharing purchases from an account also used by another family member, but it's just the two of us at this point.

I had the same problem and found the solution posted by sdalberg.
I apparently erred by trying to add him to Family Share before I had his own iCloud account completely set up.
On your iOS device, go to your iCloud settings and click on the family member you are having problems with. Click on "Remove." You will get some warning messages and then emails saying that he has left the family. Then go back to the family menu and "Add Family Member..." and add him again. You will be asked to decide whether you want "Ask To Buy" enabled and turn it on. Once you finish setting it up, "Ask To Buy" should be enabled.

Family Sharing, Ask to buy and iTunes cards

my son got a iTunes Gift card for christmas. Is it possible to add the gift card to his Apple account, but still have the Family Sharing Ask to Buy feature work? Or will he get to make purchases without the Ask to Buy feature working?

Hey there jccamp95,
Your son will be able to redeem the iTunes Gift Card and it will apply to his Apple ID in the iTunes Store. Take a look at this info from the following article about Family Sharing payments and billing:
Family purchases and payments
After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card. As the family organizer, any receipts generated by the transaction will be sent to you. Learn more about how iTunes Store purchases are billed.
Once paid for, a purchased item is added to the account of the family member who initiated the purchase. In other words, the content belongs to them, much as it would if you were buying them a book or a DVD. If Family Sharing is ever disabled, each member will keep the purchases they initiated, even though they were paid for by the family organizer.
Thank you for using Apple Support Communities.
Cheers,
Sterling

IOS 8 Family Sharing "Ask to Buy" not working

If it's not one thing with iOS 8, it's another. I have a iPhone 6, iPad Air, and a child's iPhone 5. I'm setup under my iCloud account as the "Organizer" on the iPad Air and iPhone 6, he is setup as a child, with "Ask to Buy" turned on, on the iPhone 5. When he tries to make an app purchase on the iPhone 5, it says that permission must be granted, with a pop-up notification, and then you can select "Ask." Problem is, I never receive the request on either the iPhone 6 or iPad Air, so I cannot grant permission.
Any solutions?

There sticky point appears to be related to what why call the "original" iCloud account vs. a newer iCloud account. In other words only the first iCloud account used to make purchases appears to work with "Ask to buy" feature. In my case I had a very old apple id (@mac, then @me, then @icloud) and after purchasing iPhones for all family members I created a new apple id for me (private backups between my devices). Each of my family members now have their own apple id's. Well, my fairly new apple id (which has payment methods for iTunes/appstore) does not work with "ask to buy" feature. Only the original apple id does. I can't understand why. As an experiment I added the original apple id as a family member in Family share, and set as parent/guardian. That did the trick in terms of receiving ask to buy notifications, but it will remove the ability for me to see shared purchases because there's two" apple ID's set under family sharing.
If somebody figures out how to fix this, please let me know.
Thanks,
Wil

Family Sharing Ask to Buy Not Working (with exact explanation)

I see lots of posts on this, so I will try to be very specific in hopes someone can solve this and others can learn from it too.
My family has 4 iPhones: my iPhone 6; my sons' two iPhone 6 Plus iPhones; and my daughter's iPhone 5S. All are running the latest iOS 8 (8.0.2).
I cannot seem to get any of my kids iPhones, with all of us on Family Sharing, to send a request to my iPhone for purchases they want to make. Despite what I believe is the correct setup for Family Sharing, they get asked for the security code of my credit card. I will go through the setup and steps in painstaking detail in hopes this helps:
In Settings > iCloud > Family I have myself as the "Organizer" and my 3 kids, with the "accounts" as follows:
Me = the regular iTunes account I have had for years
Son #1 = @icloud iTunes account I made on his iPhone with the new process for minors
Son #2 = ditto above, except for this son
Daughter = ditto above, except for my daughter
"Ask to Buy" is turned on for all 3 of my kids accounts
In iTunes & App Store on my iPhone 6 the Apple ID is indeed my Apple ID
In each of my kids' iPhones, in Settings > iCloud, it shows the same @icloud account as mentioned above. In other words, each of them have as their iCloud account the same ID as what I see in the Family Sharing on my iPhone.
Similarly in each of my kids' iPhones, in Settings > iTunes & App Store, the Apple ID is the same @icloud account for that respective kid's iPhone.
When I go to make a purchase on any of my kids' iPhones, here's exactly what happens…the example being to buy the movie Godzilla
Videos > Store > Search > "Godzilla" > "$19.99 BUY" > "BUY MOVIE" … up comes the "Sign In to iTunes Store" box that asks "Enter the Apple ID password for the [email protected]" (correct ID for that phone) … I enter the correct password for that kid's account … and then get the "Payment Verification Required" which says "Your Family Organizer, <my correct iTunes account> must enter the security code for the payment method." … I then press Continue and this is where it really surprises me … instead of sending any request to my iPhone (I get nothing) it brings up "Account Settings" and asks for the Security Code for my credit card. What the heck? Shouldn't this instead trigger a request to my iPhone? At this point there's no way to proceed. If I hit Cancel it exits out. If I hit Done (without entering the credit card security code) I get the notice "Confirmation Required" which says "Do you still want to buy Godzilla (2014) for $19.99?" … if I say Continue, I get the very same "Payment Verification Required" as mentioned above, which returns me again to the page asking for the credit card security code, essentially an endless loop.
Help! I am hoping someone knows how to solve this problem (and that this post helps others with similar problems).
Thanks for any help!

Thank you Ms. SJ!!!!
I was having this problem with my youngest daughters account. Your post about establishing the payment history apart from family sharing made a lot of sense. My oldest daughter has had an account for some time that she had been adding iTunes gift cards to, so her account was "established" before it was added to our family sharing group. I had no trouble approving her purchases.
I had set up an account for my youngest daughter a long time ago, but used it only for email and iMessage on her iPod. My ID was used for purchases on the device. After Family sharing was launched and she got an iPad for Christmas, I decided to set up her ID as the primary account on her new iPad and added her to family sharing.
The first problem I ran into with Family Sharing was enabling the "Ask to Buy" function because since I set up accounts for my daughters a long time ago they were both showing as adults. I learned from another post that the fix for this was to change their birthdates to January 1, 2001. I did this and it has them listed as Age 14 on their family sharing profiles - fine.
I then ran into the same problem with Ask to Buy that David Wilkie described above. My fix was a little different from yours and less intensive.
Removed my youngest daughter from family sharing
Purchased an app using her account alone (with an iTunes gift card attached) to establish a purchase history.
I then re-added her to our family sharing group.
I had her purchase a song using "Ask to Buy" and it worked as expected.
Thanks for going through the legwork with support to find this fix and share it. I hope my experience can be helpful as well.

ITunes Family Sharing - Ask to Buy - I, the pay source, want the option to be asked regardless of age!

Ask to Buy in Family Sharing does not require a person over 18 to at least ask the payer to provide approval when purchasing. Not even the option to turn it on/off ???
How Lame is this… are you telling me that kids/young adults/even grown adults over 18 are responsible enough (or naturally mature enough) to NOT have to seek their parents/payer's approval for spending their money on "entertainment" for themselves? Give me the DANG option as the OWNER and pay source to turn them off if/when I want to. Its like keys to the car. Irresponsibility or disregard to responsibility will get you grounded and the key taken away. I see this PRIVILEGE no different and thus MUST be revokable (at the payer's discretion at any time).
If I am paying for it.. I want to know about it.. no matter how old the person is I am sharing my library with. Its a check and balance / courtsey thing… not a trust thing.
GIVE ME THE 'ASK TO BUY' OPTION FOR FAMILY MEMBERS 18 or older. Or Apple can build roles other than child(less then 18) or adult (18 or more) that I can place them in that role myself with the desired permissions (like a College Student)!
I DO NOT think is it safe or secure to assume that the Ask to Buy option can be disabled permanently for anyone 18 or over. What if the device is left unattended or stolen and somehow accessed without permission .. that's way to easy for a dishonest person to empty you out!
I will not be using this feature until this is an option. I love the idea and it would be very helpful/useful if this only this option existed.
I'm the parent, I decide this type of thing in my household, not Apple!
Steve

Thank you Ms. SJ!!!!
I was having this problem with my youngest daughters account. Your post about establishing the payment history apart from family sharing made a lot of sense. My oldest daughter has had an account for some time that she had been adding iTunes gift cards to, so her account was "established" before it was added to our family sharing group. I had no trouble approving her purchases.
I had set up an account for my youngest daughter a long time ago, but used it only for email and iMessage on her iPod. My ID was used for purchases on the device. After Family sharing was launched and she got an iPad for Christmas, I decided to set up her ID as the primary account on her new iPad and added her to family sharing.
The first problem I ran into with Family Sharing was enabling the "Ask to Buy" function because since I set up accounts for my daughters a long time ago they were both showing as adults. I learned from another post that the fix for this was to change their birthdates to January 1, 2001. I did this and it has them listed as Age 14 on their family sharing profiles - fine.
I then ran into the same problem with Ask to Buy that David Wilkie described above. My fix was a little different from yours and less intensive.
Removed my youngest daughter from family sharing
Purchased an app using her account alone (with an iTunes gift card attached) to establish a purchase history.
I then re-added her to our family sharing group.
I had her purchase a song using "Ask to Buy" and it worked as expected.
Thanks for going through the legwork with support to find this fix and share it. I hope my experience can be helpful as well.

How does the ask-to-buy notification determine which organizer's device to send it to? I keep receiving notifications on my ipad but not my iphone. my ipad does not have a data plan so if i'm not on wireless, i don't receive any notifications.

How does the Family Share ask-to-buy notification determine which organizer's device to send it to? I keep receiving notifications on my iPad, but not on my iPhone. My iPad does not have a data plan so if I'm not on wireless, I don't receive any notifications.

Did you ever receive a solution for this issue?

HT203025 Do not get Ask to buy notification

I recently set up Family Sharing and do not get ask to buy notifications from my granddaughter. Any help is greatly appreciated. For background using iOS 8.2. A iPad air 2 and iPad mini. I logged out of accounts on both iPads and back in to no avail. I've also powered down and back up, turned ask to buy off then back on,
Thanks for any help
guy

Having a similar issue.
My daughter buys an app, gets the prompt to ask permission (which she does) and then nothing happens.
I am the "organizer" so there is no option on my iPhone to be a parent although I read the "organizer" is automatically defined as a parent so theoretically I should receive a notification to approve the purchase. I never get anything.
Someone said to turn on Notifications for "Family" but I don't see any Family listed under the Notifications setup screen.
Not sure why Apple makes this so difficult on top of being so buggy.
Anyone else have this issue with a workaround?

Family sharing 'ask' feature?

I have my kids setup with family sharing on their iPod touch (5th ten running iOS8), and to get apps they are prompted to 'ask' but I never receive any notifications to approve. How do I check settings?

Try:
Family purchases and payments - Apple Support

Child account in family sharing asking for payment verification?

I am the organiser of my family sharing group which includes my three children (under 18). Today my son tried to download a Free app which would usually send a request to me to approve however instead it is asking on his iPad to provide payment account verification ie add my credit card details. I cannot choose None (it is greyed out) and I don't understand why I would need to add my credit card details to his iPad to verify his account when all purchases should be coming through my account.
Any suggestions?

The issue seems to have resolved itself, I assume the issue was a glitch on Apple's end.

In Family sharing why kids must have mine approve to for free downloads (for purchases i understood)

This is crazy that i set age in restriction so they can only download for example 4+ ...but even then when whey select free app they must ask me for agree ? Its stupid ! Or for what we have restriction setting for apps ?

It's nothing to do with app restrictions, a free app is still considered a purchase and requires approval if you enable the Ask for Approval feature on a family member. I was hoping for an easy to way to say "Yes, I will buy you that game..," not a constant annoyance of having to approve every free game they download. I would love to take advantage of the other features of Family Sharing but this problem actually blocks it. I have to remove them from the iCloud family or else they are essentially restricted from downloading free apps.

HT201089 Where does the ask to buy notification go?

When my son requests to get an app, I get the notice on my phone, but I'm not always able to get right to it, and after half a minute or so, the notice goes off my screen. Where does it go? Where can I find it? Can I still bring it up later to approve?

My notifications are literally disappearing! I dont get to the immediate notification and then when I go to my notifications page they are NOT there. My daughter is waiting on several requests but they are GONE, BABY, GONE!!! Why??

Audiobooks are being asked to buy again after an ios update

I did an IOS update on my ipad and cannot find my purchased audiobooks. When I go to iTunes to view the audiobooks I've already purchased there's a prompt appears asking " you've already purchased this audiobook, do you want to purchase again?" What should I do?

Audiobooks are a one-time only download from the store, you will be charged if you redownload them - I think that audible.com supply them all, so I assume that it's them requiring the one-time download.
If they are no longer in the Music app on your iPad then do you have copies of them in the Books (Audiobooks if using a Mac with Mavericks or Yosemite on it) part of your computer's iTunes library - did you do File > Devices > Transfer Purchases prior to starting the update ? If not, and if they are still in the store and you haven't moved countries since buying them, then you can try contacting iTunes Support and see if they will grant you a redownload : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
(I've asked for your post to be moved to the iTunes Store forum on here, where you've posted is for questions about the iTunes U app.)

Where do i find old notifications from apple family ask to buy

I have an iphone 4S - iOS version 8.1.2 My daughter has a ipod touch. When she requests songs / apps via the family sharing I see the notification on my iphone however when I unlock the screen they disappear and I cannot work out where they are all queued up so I can approve them.
I've checked the accounts that my phone is using for itunes and icloud and they are identical. The only thing I have noticed is that if I try to approve the purchase on her ipod touch the login details are [email protected] whereas my itunes ID is [email protected] If I get her to send the request when my phone is unlocked I can approve it with no issues. If its locked the notification disappears before i can approve it.
Thanks!

Welcome to the Apple Community.
I don't actually use family sharing, but assume purchase request notifications are stored with all other notifications and can be accessed by swiping from down from the top of the screen.

Family Sharing

We are a big Apple Family -- two parents and four kids -- with four iMacs, one MacBook, two iPads, two iTouchs, three iPhones and four or five iPods, all living in one house. We currently have five different iTunes accounts, and I am continually frustrated by having multiple family members buy the same music, movies, books, apps, etc. Is there a good way to consolidate our individual large libraries? Would we be better off all using a single iTunes account to make our purchases and, if so, can we consolidate our existing libraries so that we can all use them?
Any suggestions would be welcome. I get more and more concerned with each great Apple product released (and consumed in my house)! Thanks.

Hello RoulaGK,
Thanks for visiting Apple Support Communities.
It seems like you are using Family Sharing, but you are being prompted to enter your Apple ID on your son's iPad, and not receiving Ask to Buy notifications on your iPhone.
You may want to double check your Family Sharing settings first. You can refer to this link to make sure it's set up with your Apple ID as the organizer, and your son is added as a family member:
Apple - iCloud - Family Sharing
To get started, one adult in your household — the organizer — invites up to five additional family members and agrees to pay for any iTunes, iBooks, and App Store purchases they initiate while part of the family group. Once family members join, the features of Family Sharing are set up on everyone’s devices automatically.
Now kids under 13 can have their own Apple IDs. As a parent or legal guardian, the organizer creates the child’s Apple ID and adds the child to the family group. Ask to Buy is turned on by default, and the organizer can also limit the content kids have access to on their devices through Restrictions on an iOS device or parental controls in OS X and iTunes.
If Family Sharing is set up, you can find some additional help with Ask to Buy at this link:
Get help using Ask to Buy in the iTunes Store - Apple Support
All the best,
Jeremy

HT201089 Family Sharing Ask to Buy - notification after approval

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