HT201104 how to access my pictures stored in the cloud on my pc after i have downloaded and installed icloud

I can't access my over 2,000 photos stored in the cloud on my pc.  I have downloaded icloud for pc. how do I access my pics, I am paying for extra storage

I spent 40 minutes on the phone yesterday with applecare support trying to get icloud and idrive and iphoto to work on my pc without any success.
i was cut off and then waited for another 27 minutes to speak with a ''product specialist'' after i called back (apple didn't call me) until i couldn't wait any longer.
i tried again today and after waiting 53 minutes to speak with a ''product specialist'' i still havent had any success. after 25 minutes they cut me off but called me back and now ive been on hold for 14 minutes waiting to speak with the complaints team.
my next step is the nsw office of fair trade as the apple website clearly states icloud can be easily installed on a pc and that photos can be accessed from there.
very disappointing, especially after purchasing extra storage as you did.
joanne

Similar Messages

  • How do I open the program PS 5,5 after I have downloaded and installed it (on Mac)?

    I have downloaded and installed Photoshop extended on my Mac today, but I cannot open the program, what more do I have to do?

    Hi Anina,
    The .dmg file is the original installation package.
    Do you remember the software going through the installation process and asking you to input a serial number?
    I would suggest moving the .dmg file to your desktop, and then initiate the installation process by clicking on the install.app.
    You should get a message that the installation is successful once it completes. Try launching the application after that.
    Please reply to this thread if that doesn't work.
    Thanks

  • How can I delete songs stored in the Cloud but without deleting them from my mac?

    How can I delete songs stored in the Cloud but without deleting them from my mac?

    You can do it, but you need another library signed in to iTunes match. That second library shouldn't have any local files stored.
    Delete the entry from that second library and it will ask you to confirm that you want to remove the file from the cloud. Confirm that you do.
    Now, as long as you don't delete the file from your main library it will have an iCloud status of "removed" and won't be in the cloud or try add it again.
    However, if you sign out of match on that computer and then sign in again it will then re-add it to the cloud, so this isn't a method to use if you tend to turn match on and off much.
    I have had the Beatles Mono albums in my main library, but not in the cloud, for a while now without any problems.

  • Are the highlights I make in an ibook stored in the cloud backup so that if I have to restore ibooks to my ipad the restored book will have it's highlights?

    are the highlights I make in an ibook stored in the cloud backup so that if I have to restore ibooks to my ipad the restored book will have it's highlights?

    Hi DRJibo,
    If you are interested in syncing iBooks via iCloud, you may find the following articles helpful:
    If you start reading a book on one device, you can pick up right where you left off on another device. Collections, highlights, notes and bookmarks sync across all your devices.
    iBooks: How to sync iBooks between devices
    http://support.apple.com/kb/HT5826
    For iCloud backups specifically, you may find this article useful:
    iCloud: iCloud storage and backup overview
    http://support.apple.com/kb/PH12519
    Regards,
    - Brenden

  • How do I view a document sent to me in Winmail.dat(2.0MB).   I have downloaded and installed the libero app butthis doesn't help me open the winmail.dat document. Help very much appreciated. THANKS JANE

    How do I view a document sent to me in Winmail.dat(2.0MB).   I have downloaded and installed the libero app but this doesn't help me open the winmail.dat document. Help very much appreciated. THANKS JANE

    http://www.creativeinaustria.com/LetterOpenerPro?utm_source=macupdate.com&utm_me dium=referral&utm_campaign=Distribution%2BChannels
    Try it
    http://www.macupdate.com/app/mac/22614/letter-opener
    http://www.creativeinaustria.com/LetterOpenerLite

  • How do i get rid of the annoying pop up for the adobe trial after i have bought and installed adobe pro?

    How do I get rid of the annoying pop up from the adobe trial after I have bought and installed adobe pro?

    This isn't an annoying pop-up. Rather, it is seriously telling you that it doesn't know that you have licensed the software, and it will continue to be a trial, and will stop when the 30 days are up.
    So you must tell it that you have licensed the software.

  • How to synchronize tracks not stored in the cloud?

    Hey,
    is there any way to synchronize tracks, which not stored in the cloud (e.g. movies), between different macs?
    Thanks in advance,
    Chris

    not really a good way.  You could probably do this with a third party cloud application at this point, but will require you to manually manage it.  Check out sugarsync (something I use for general computer to computer to cloud sync stuff).  you would be able to sync the movies folder between the two macs, yet when it comes to updating the itunes library for each, you would have to manually add a movie you downloaded to one computer to another (although the file will automatically download to the proper location)

  • HT4623 I have downloaded and installed IOS6 for my IPad I am now unable to access the internet on IPad any help would be appreciated.

    Having downloaded and installed IOS6 for IPad ,I can no longer access internet on IPad.Any solutions ?

    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings

  • How do I save my music in the cloud like my phone? (I have iTunes Match), How do I save my music in the cloud like my phone? (I have iTunes Match)

    My iPad 2 used almost 10 GB of memory yet I have iCloud, iTunes Match and it only uses 250 MB on my cell phone (with all the same music). How do I use iCloud like my iPhone 4S  and save all music there?
    Thx

    If you are using iTunes Match on all your devices, then you are able to just delete songs from your devices in order to free up local space again and then re-download them whenever you want. I assume that you do not have the all the same music on your iPhone already downloaded, it is only shown to you with a little cloud icon which means that you are able to download them.

  • What data is stored to the cloud from my I mac

    How do I know what data is stored to the cloud from my imac.

    By default, a Mac stores in iCloud the data of iCloud-compatible applications, always that "Documents & Data" is turned on in System Preferences > iCloud. Also, you can store mails, contacts, calendars, reminders and notes, always that you have activated them in System Preferences > iCloud.
    You choose what to store. If you want to check what's stored, open System Preferences > iCloud > Manage

  • Downloaded and installed os x yosemite and now mac book pro will not restart? How long should this take? Is there something wrong? Please helpthanks in advance

    MAc book pro. I have downloaded and installed os x yosemite now mac book pro will not start? How long should it take? Is there something wrong?

    The 2 computers here took about 45 minutes to an hour each.
    The best thing to do is give it more time. If it gets too ridiculous, shutdown using the power button and then restart. Check  menu/About This Mac to see if it is installed.

  • Apple update keeps telling me I need Bonjour installed but, fails to install. when I Download and install manually I get the massage that I already have a later version. How do I get apple to recognize its already there?

    Apple update keeps telling me new software is available "Bonjour for Windows 1.0.6" When I try to install it, it fails. When I manually download and install I get the message I already have a later version. How do I get apple to recognize it's already there?

    When I manually download and install I get the message I already have a later version.
    Doublechecking before proceeding. Do you also get that message if you try to install the most recent version of Bonjour?
    (There's a few different possibilities afoot relating to damaged installation configuration information for Bonjour on the PC here ... fingers crossed, the answer to my question will help narrow down the possibilities.)

  • Downloaded and installed but there is no icon or access to audition on my desktop

    hello,
    i have downloaded and installed the trial version of Audition. it says i have installed the app and it is up to date. but the icon is not on my desktop. the general Creative Cloud Icon is there that takes me to the "watch tutorials" but i am unable to access the program. no icon on my computer.
    please help desperate to complete a project in one day! thanks!!! kate

    If it's a Mac the look in Go>> Applications & if it's Windows then look in C:\Program Files\Adobe or C:\Program Files (x86)\Adobe.
    If it is not there that means it wasn't downloaded/installed properly and needs to be installed via Adobe Creative cloud desktop app again.

  • TS4036 How do I access content that has been backed up to iCloud?  I no longer have an iphone, but want to access the music/pictures I've stored to the cloud.  When I logged into iCloud, there was no tab or option to view store content.  Please help.

    How do I access content that has been backed up to iCloud?  I no longer have an iphone, but I want to access the music/pictures I've stored to the cloud.  When I logged in to iCloud, there was no tab or option to view content.  Please help.

    Without an iPhone or iPod Touch to restore the backup to, you cannot access the camera roll photos stored in the iCloud backup.  Signing into the account on your computer and enabling photo stream will only allow you to access photo stream photos from the last 30 days, and any shared stream you were subscribed to.
    You can redownload purchased music in iTunes on your computer as explained here: http://support.apple.com/kb/ht2519.

  • I loos my APPLE ID, I have a new one, how can get access to data stored in the old one?

    I loos my APPLE ID, Now I have a new one, how can get access to data stored in the old one?

    Do you have the email & password of the old Apple ID?

Maybe you are looking for