HT201104 What apps support icloud drive? Also does apple have a preview application for iOS that is similar to what is found on the Mac?

I am having difficulties locating and viewing files that I download onto my macbook pro or iOS device and having that document be viewable across all my devices. Android has a seamless integration with google drive and google doc suite apps. I am looking for that same integration.

To the best of my knowledge, Apple does have a lemon policy, but I don't know that it is explicitly stated anywhere. I have heard of people being able to get their computer replaced after a series of major repairs.
Since you are a long ways from an Apple Store, it would probably be best to call Apple and ask to speak to Apple Customer Relations. They are a special tier at Apple whose mission is to solve problems that have not been solved at a lower level and to try to make Apple customers happy. They are also able to authorize a replacement machine.
Get together all of your repair records and case numbers if you have them and call and make your case. Be very polite and nice, but let them know how disappointed you are both with your machine and with the service you have received so far which has still not fixed everything. Do mention the many hours of your time that have been wasted in trying to get your Mac fixed satisfactorily.
In the future, it may be better to send your Mac off to an official Apple repair depot instead of trying to get it fixed at an Apple Store. My niece did that, and had very fast turnaround, sending hers off Tuesday at 6:00 PM and getting it back before noon on Thursday. To do that, you call Apple, and they will send you a special shipping box.
Good luck!

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Does apple have trade in program for older model ipods?

does apple have trade in program for older model ipods?

They will give you 10% off a new one as reward for recycling your old one, but no direct up-trade.

Does anyone have any efficient techniques for saving mail on more than one machine and in the cloud (I need offline access). Trying to avoid endless message copying.

I've been in an administrative job at my university, in which I needed to be able to access lots of past email conversations. I ended up saving *everything* religiously, by copying each email or conversation into an "On My Mac" folder on either my home or office machine, flagging it as copied, then unflagging it and moving it to a like folder on the other machine. As a result I'v now got a trillion folders for various aspects of my job, filled with quite a few messages that I probably no longer even need, but they're way too many to go through and delete one by one. Unfortunately, I haven't made much use of the iCloud folders, but I'm so tired of having to essentially manually sync my stored mail in the manner I just described, that I'm thinking of starting to file everything to iCloud folders. The downside of that is that obviously if the internet is down and a given folder wasn't refreshed before it went down, I won't have access to the saved mail.
Moreover, I'm about to step down from the admin post -- within about 6 months a lot of what I saved won't be needed at all, and going forward, I won't need to save nearly the same quantity of messages for later reference. I'd like to come up with some viable "triage" strategies for limiting the mail I do save.
This is really just an open question: Does anyone have any good mail filing and storage techniques that you'd be willing to share? I'm especially interested in criteria you use for what you save and don't save, and where/how you save it.

Well, the one set up on exchange 2k3 is now working fine, although no changes were made on either the iPhone or the exchange side, so that's fun, but it still is throwing errors when connecting to the other 2 exchange accounts. The common elements are that both non-functioning exchange accounts are google apps for business accounts. So is one of the ones that's working, by the way. The settings on both accounts are the same as the one that's working, and both worked fine before the 8.3 upgrade. I have no issue accessing both of these accounts on my ipad which is currently on 8.2.x. If it's not the iphone OS at fault, I'm at a loss as to what it could be.

HT1665 does apple have a car charger for iphone 5?

does apple sell a car charger or car charger with mount for the Iphone 5?

Interesting, I have learned that many folks have never heard of a "Cigarette Lighter", it is something like a 12 Volt accessory port. In any case, I purchased a Belkin 2.1 amp single USB port charger and just tried it with my standard USB to Lightning IPhone 5 cable and it worked great.

I have an older MAC running OSX 10.4.11. Can I get a free download of Firefox supported by my operating system? (Apple no longer supports my computer and does not have an update available for my operating system)

would like to download Firefox but new version is not supported by my operating system

Firefox 3.6.x is the last available from Mozilla for 10.4.11 PPC Macs. <br />
http://www.mozilla.com/en-US/firefox/all-older.html

Does Apple have a complaint department for Resellers?

macbook pro Mac OS X (10.4.6)
Does anyone know if there is an email address or phone number to lodge complaints about Resellers? I have been all over the Apple Support site and I can't find one.
I bought a MacBook Pro on 5/14 (1.83GHZ) and on 5/16 they started offering the 2.0GHZ for the same price. I tried to return it to the reseller (Connecting Point Medford, Oregon) which posted a 7 day return policy and they refused to take the return saying Apple will not allow them to return computers unless they are defective because Apple will not take returns on registered products. BTW, as we all know you have to register you Mac when you first start it up - there is no option to skip registration when you start it up the first time.
Also, the Apple store has told me if I had purchased from them they would have accepted the return. Anyone have any ideas?

In addition to the advice from Rajesh have you contacted an Apple Store in the area? My original MBP was a 15" I purchased from CompUSA. But when I had an issue with it AppleCare made me an appointment with the local Apple Store in the area to speak with a genius. They acknowledged the problem and swapped it out for me in store even though I did not purchase it there. They also allowed me to pay the difference to upgrade to a 17". I was very pleased with that. They gave me a receipt for 17" purchase at full price with the 14 day return and all. Just like that I was an Apple Store customer instead of a CompUSA customer.
YMMV since your issue is not actually one of a failed unit, but you never know what they may be able to do for you until you ask.

Does apple have a "suggestion box" for iPhone?

or do they care?

They do:
http://www.apple.com/feedback/iphone.html
Keep in mind, though, that they are just suggestions. Requesting a feature enhancement does not necessarily mean that it will be added.
I mention this simply because certain features (MMS, Push Notifications, Copy/Paste) have been requested many times and have yet to be implemented.

HT1338 Does Apple have a virus scan for recent malware?

I am concerned that Adobe Updates are showing up on my dock bar at the bottom of my screen and I do not know how to ensure I am not being infected.

If they are coming from the dock, it is most likely that it is the
real Adobe updater. The malware only presents itself when
visiting a malicious website.
You can verify this by opening the Flash Player panel in
Preferences or checking the Adobe Updater which is usually found
in Applications->Utilities->Adobe Utilities.
Also, install the latest Java update for your computer which
now also contains a malware removal tool.

Does apple have an email contact for podcast help?

anyone know an apple email contact for podcast help? cos there's not much help here lets face it, pretty much everything is unanswered

iTunes Support
For future reference this forum is for discussing Developer issues. If you have more problems with iTunes you should direct you questions to the forum for iTunes

Does Apple have an exchange program for broken I pod touch?

I've heard that Apple will accept a broken I pod and replace it for a charge, is that true?
If so, how do you do it?

If you destroy your iPod, nobody can be held responsible for that but you alone.

Does apple have a payment plan for macbooks?

I was just wondering if apple has a payment plan for macbooks.

Have a look here > http://www.apple.com/financing/

I am new sto Lightroom and have also just changed from Apple to PC. I cannot figure out how to download photos from the Photoshop library to a file that will be sent to MPIX for processing. Also, does Lightroom have an easy access to a photo processing

I am new to Lightroom and have also just changed from Apple to PC. I cannot figure out how to download photos from the Photoshop library to a file that will be sent to MPIX for processing. Also, does Lightroom have an easy access to a photo processing capability such as MPIX?

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

Does Apple have any good way of managing iPhones for business?

I finally broke down and allowed iPhones into our company when Apple introduced the ability to provision phones like phones (e.g. don't have to teather them to a computer to set up). This and the "business" management tools opened the door, so we got about 30 of them.
WHAT A HUGE MISTAKE!!!!
Apple is now going backward. When a phone comes into our shop, we have to load up iTunes and get the phone to sync before we can do simple things like wipe the phone or troubleshoot "why did my bluetooth quit working". All of their "enterprise focus" seems to be around security and app control, with nothing I've seen for the day-to-day keeping things running. (Not saying app control and secuirty are unimportant, just not enough).
Does Apple have any good business management tools that I'm missing? I know about MDM, but too much setup for a relatively small number of phones. Besides, my understanding is the MDM only does app management / security policy. Right now we use Apple's stand-alone configurator. Fine for pushing policy and apps, but useless for troubleshooting and day-to-day management (like resetting a phone back to factory configs).
Also, is my carrior correct that Apple will not allow them to replace phones that have gone bad under warranty? They told me for the iPhones we have to physically take them to an Apple store for troubleshooting / replacement even after 100% identifying the issue! That is an hour (at least) wasted to send one of my folks to the store. I know we don't just have a bad carrior, becaue they happily send out replacement on other brands after troubleshooting over the phone.
I actually do like the overall look/feel of the iPhones. But unless Apple becomes much more corporate-friendly, I can only recommend that companies refuse to purchase any iDevice. BYOD, sure...but when you buy tens or hundreds of phones stick to Android, Blackberry, or even (sorry) Microsoft based devices.

Does not seem to work that way for us. We plug the phone in, and the first thing iTunes does is say the phone needs to be "authorized for this computer". It also states that the phone can only be authorized for x computers.
It then goes through it's jig while we wait, and finally comes up with the phone. Only then can we try to wipe / update the phone. We do stop the sync process, that automatically starts wanting to run. Maybe has to do with a version difference between what you use and what we use. I did notice that an older version of iTunes seemed a bit friendlier, but would not support our iPads.
However, when we were troubleshooting the bug where wireless / bluetooth quits working it was quite a bit more difficult than this for a phone a user handed us. Troubleshooting steps required that the phone be "restored" in iTunes. However, iTunes insisted on our providing a password that neither we nor the user knew. Maybe just learning curve, but it took about an hour before we were able to get that phone to a point where we could reset it.
Here is a sincere question for you, since you say you support a fleet of phones. Do you really NOT get annoyed when your tech has to take a iPhone to a computer with iTunes, plug it in, and work from there whenever there is a user issue that needs to have the phone wiped back to factory standard? This compared to being able to punch a few buttons on a different phone, right there in the users office, then hand it back to the user and say "your are fixed".
My only assumptions are that IT staff want to solve issues as quickly and efficiently as possible. Requireing a tech to deal with iTunes for simple procedures is not, IMHO, "as quick and efficient as possible".

I movie 11 does not have a special feature for subtitles?

i movie 11 does not have a special feature for subtitles?

No, not like you would find on the Windows PC for example Aegisub. That is a very well made open source sub-title editor. What iMovie has are embedded or hard coded subtitles burned right into the video frames after you Share the movie (exporting it really) to the Desktop. There are some title choices that can mimic the sub-titles you see in the movies, but you don't get the timing accuracy required to to real sub-titling, and that's what a program like Aegisub provides, timing, two rows of text, all kinds of different options to not just add but refine the titles.
The closest you can get to a sub-title in iMovie '11 is Lower Third, and Lower options unde the Titles toolbar. (the letter T tool)

Does adobe reader support iCloud drive?

Does adobe reader support iCloud drive?

Currently, Adobe Reader for iOS does not support iCloud drive. Sorry for the inconvenience.

HT201104 What apps support icloud drive? Also does apple have a preview application for iOS that is similar to what is found on the Mac?

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