HT201177 When using Facebook video calling, why can I not see the image of the person I am speaking with but the other party can see my image.

When using Facebook video calling, I am not able to see the image of the person I am calling but the other party can see my image. This problem just came up.

When using Facebook video calling, I am not able to see the image of the person I am calling but the other party can see my image. This problem just came up.

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  • I got a macbook pro 13 inch core i5  late 2011 , it came with osx lion  and i been using facebook videocalls normaly , now i updated to Mountain lion but when i use facebook video calls in (safari ,chrome ) i see the window box but i only see my self  i c

    i got a macbook pro 13 inch core i5  late 2011 , it came with osx lion  and i been using facebook videocalls normaly , now i updated to Mountain lion
    but when i use facebook video calls in (safari ,chrome ) i see the window box but i only see my self  i can hear my friends but cant see em, they also can see me and hear me but i just see me and hear them .
    any ideas ?

    Your wifi problem sounds very much like the problem I had. The wifi would drop out, the icon showed it was still connected. If I turned it off, I couldn't turn it back on. Another user here pointed me to the problem, which was the wifi cable (the flat cable goint from the card to the motherboard). I found it on ebay for $13 and it's been running fine since I replaced it. This is the repair guide for your machine. The part number will be on there if you click the link.
    http://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Late+2011+AirPort-Blueto oth+Cable+Replacement/7510

  • When using yahoo video call my video do not appear

    Whenever i am using my yahoo messenger video calling the one on the other line appers but my camera show green and black line and when i use my facebook video call i can not make a video call

    Please try each of the following steps that you haven't already tried.
    Step 1
    From the Messages menu bar, select
              View ▹ Buddy Names ▹ Show Full Names (or Show Short Names)
    Step 2
    From the menu bar, select
               ▹ System Preferences... ▹ Language & Region
    From the Region menu in the window, select one of the preset regions. If one is already selected, choose a different one, then change it back. Close the preference pane. Quit and relaunch Messages.
    If you still have the problem after taking those steps, post your results.

  • HT204655 what i add pictures to photos  then i go to face book to add a photo and it is not there  if i restart my computer the pictures are then in photos using facebook any idea why they are not immediatly availible?

    i go to post on facebook and the piccture i have imprted to photos and i see in photos is not inmy photos to add to post in facebook
    if i restart my computer then they are there  any suggestions appreciated thank you for your time

    I would try quitting your browser and closing down Facebook rather than restarting the whole system.
    My guess would be that, if you have been using Facebook and have already accessed the Photos library, then a snapshot of the library directory (and therefore, pictures) has been taken by Facebook. That may not be updated if you then switch to Photos and import something new, or make changes there, and then switch back to Facebook.
    Restarting Safari, or whatever browser you use, and then re-visiting Facebook may, when you try to add the new picture, refresh the directory and make the change(s) visible.
    This would be my guess, and suggestion.

  • Why is the video so dark when using 'Hello' video calls?

    HI,
    I have used 'Hello' on 4 computers this week to trial it. For each of them the video is very dark. When I open AnyMeeting on the same computers the video output is might lighter. Can anyone tell me why this is and/or how to change the Hello settings?

    Hello Laine,
    Please try refreshing your Mozilla Firefox using its refresh feature.
    The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
    '''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Refresh Firefox - reset add-ons and settings]] article for more information.
    To Refresh Firefox:
    # Open the Troubleshooting Information page using one of these methods:
    #*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open.
    #*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page.
    #At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
    #Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
    #Click Finish and Firefox will reopen.
    Did this fix the problem? Please report back to us!
    Thank you.

  • Facebook Video Calling Security Question

    When I try to use video chat in Facebook, I'm directed to download a file.  The file is "FacebookVideoCalling_v1.6.jar" and it comes with this message:
    Your security preferences allow installation of only apps from the Mac App Store and identified developers."
    I don't want to change my security preferences because Facebook refuses to register the program on the App Store.
    I also have a valid Skype account and have linked Skype to Facebook.
    How do I use Facebook Video calling without relaxing my security protocols?

    Thanks for the quick reply.  I should have made clear that I know how to make an exception for this piece of software.  I'm probably more troubled that Facebook doesn't seem to care enough about security to register the program.  Is there cause for concern?  Before posting this, I was reading various blogs that expressed concern about FB collecting private data while users are engaging in the video chats.  I'm not usually a conspiracy theorist, but in the case of FB it sometimes seems warranted.
    Is there anyway to use security sanctioned video chat software on FB or is the only option to download their offering and then pull the drawbridge back up?

  • When using facebook, Firefox locks up and nothing works except a hot shutdown on Windows Vista

    About twice a week, usually, but not always, when using facebook, my screen locks up, no buttons or clicks on links work and I get a message in the Firefox title bar that says: "Firefox not responding". I'm running Windows Vista Home Premium on a Toshiba Satellite laptop and the only other window open is my email account on GoDaddy, but this happens even when that is not open. My hard drive LED begins glowing steady "on" when this occurs when usually it is flashing or not glowing at all. It frequently happens when changing facebook pages or trying to close facebook. Sometimes I get a "wait" hourglass, sometimes not. I have tried leaving the computer alone to let it sort out on it's own, and I have tried machine gun tapping on the "close" button. Either way the only resolution is a hot shutdown (hold down the computer power button until the computer shuts down) and wait a few minutes before reboot. On reboot, the same facebook page will open automatically and sometimes will lock up again when I try to close that window. On more rare occasions this lockup happens on sites other than facebook. My computer guru has looked at my setup and tells me my computer is fine and virus free. Since I'm a computer doof I don't know what he is talking about. Any ideas? Is there a difference between a "crash" and a "lockup" or do they mean the same thing?

    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!

  • When I'm using facebook on Safari,why is the video icon on chatbox is missing?

    when I'm using facebook on Safari,why is the video icon on chatbox is missing?

    Because video chat is not available.

  • Why won't my camera work in Facebook video call?

    Have a new MacBook Pro running Mavericks. When I tried to use the video call feature in Facebook, it told me I didn;t have the necessary java to execute the install. I downloaded the file suggested online (Java for OS X 2014-001: How to re-enable the Apple-provided Java SE 6 web plug-in and Web Start features) and the install went through. However, when I try to make a call it connects, I can see the other person's video and hear her/him but my camera does not activate (No green light. Person being called can hear me, but no picture appears for them). FaceTime works fine. Skype works fine. Google+ Hangout asks me to give permission to use camera, but hangs up. I also tried to make a FB video call in Safari and that did not work either (same problem).

    varhodes wrote:  Why won't my camera work in Facebook video call?
    Because something is wrong.
    You've done well determining that there is nothing wrong with your Mac or its Apple Software.
    Search FaceBook Help for answers to your FaceBook question.
    Message was edited by: EZ Jim
    Mac OSX 10.9.4

  • Facebook video calling software encountered an error when starting

    hp pavilion cto notebook
    dv4t-4200
    when i was trying to have a video call on facebook,
    even i reinstall th FB video calling, unable to solve it...
    but skype video calling is working perfectly,, but i cant do same on facebook video calling,, please help me out from this sucking error...

    my laptop bought from USA.
    hp pavilion dv4t-4200 cto entertainment notebook pc
    Windows 7 Home Premium 64-bit Service Pack 1
    Product number: A1M02AV
    Yes the other video msgs like skype works perfectly....
    if i click on learn more button i am getting
    this is what i am getting, and i have done with all the above methodes...
    and no use, i was unable to use it,,, [please help me]

  • Since i made the upgrade to mountain lion i¡m unable to make facebook video calls , i can,t see other's people webcam

    since i made the upgrade to mountain lion i¡m unable to make facebook video calls , i can,t see other's people webcam

    I am having this same issue on my Macbook Pro Early 2011 running Mountain Lion. I try and use Facebook video chatting as I usually would, and although the other person can see me, what I see on my end is a still picture from their webcam that is often flickering between what my own webcam is picking up, and it continuously flickers with static lines (picture an old TV getting bad signal).
    Skype is also behaving strangely since I upgraded, although it's flip-flopped (Skype is not letting others see me but I can see them)
    With both Skype and Facebook, audio is having no issues.

  • When using Facebook how can I easily insert my Emjoi emoticons into my posts

    When using Facebook how can I easily insert my Emjoi application emoticons into my posts? I have a few emoticons in my message area " appears when keyboard & add picture is displayed"...but, I don't see and Cannot insert more emoticons, please tell me how to put them into my POSTS & messages, thank you.

    iPhoto -> Preferences -> Accounts
    Regards
    TD

  • Hello, I have a macbook air Mac OS 10.10.1 I download java because i need to use Facebook video chat, I already had java. now the computer is telling me overtime i start my computer that i need to download a java complement. what can i do?

    Hello, I have a macbook air Mac OS 10.10.1 I download java because i need to use Facebook video chat, I already had java. now the computer is telling me overtime i start my computer that i need to download a java complement. what can i do?

    Hi AnibalG,
    Thanks for the question. Based on what you stated, it seems like you need to download Java. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    Java for OS X 2014-001
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • When using facebook my words are really small so i need to know how i can make them back larger

    Somehow I changed the size of my characters only when using facebook, so I would like to know how to change them back to regular size because they are really small. It's only like this when using facebook on firefox because I tried on internet explorer and it's fine.

    ctrl-+ is the easiest way (as in, hold down ctrl and press the + key, multiple times if needed). It might be [mac button]-+ on macs, I'm not sure.

  • Ipad retina Facebook video call!

    The speaker and webcam is not working when I used the Facebook Video call with Vichat app. which app is best in video calling? when I open the account and privacy setting, they are showing the same but on the P.C. I know it is different.
    can somebody please help me. Thank you.

    Start here:
    http://support.apple.com/kb/HT4319

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