HT201184 On itinial setup of Ipad2, it has located my Blekin router, it has accepted the password but it won't go any further with a circle continually spinning to the left of the router name displayed?

On itially trying to set up my Ipad 2. Selected language, then country. On reaching the options for Wi-Finetworks it displayed the name for my existing Belkin router. I selected this and then entered the password. It then went back to displaying the networks showing good signal strength but to the left of the name for my router there is a circle which keeps spinning and an intermittent circle which keeps appearing to the right of the title "Choose a network."
The option in the top right corner to move onto the "next "screen can not be used.
What do I do?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

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The recipient name displayed on my received emails is incorrect

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When I forward the email with the incorrect name displayed as recipient, the incorrect name does not appear. However, I am most concerned at the potential security and nuisance possibilities for my friend (and for me by the way). There is obviously something in the display settings that has gone awry, but I have searched the email account set up for a solution and cannot solve the problem.
Can anyone help, please?

My problem has not been solved by removing my name from my friend's address card. The recipient information now includes my email address, but is still directed to my friend's name.
I have checked in my address book, as suggested, to see which entry is designated as me, and the only email entry against my name is my work email, not my personal email address, which is the one with the problem.
I have tried to add another sender to my address book, but the function seems not to be responding to my request. Any advice?

I used to have a podcast that had been accepted on Itunes, but my I began to have problems with my host, so I changed host and created a new podcast, and I submitted my new podcast, Apple refused, and now says the feed has already been submitted??

I used to have a podcast that had been accepted on Itunes, but my I began to have problems with my host, so I changed host and created a new podcast, and I submitted my new podcast, Apple refused, and now says the feed has already been submitted? Maybe Itunes thought that I was someone trying to copy my old podcast because I kept the same name, I tried to change the names but it looks like I'm on a blocked list...

There is a procedure for changing the feed URL for a podcast, which it seems you haven't followed: you have to add a special tag to the old feed - just submitting a new feed will have exactly the effect you describe. The proper method is described here:
http://www.wilmut.webspace.virginmedia.com/notes/podcast.html#move

I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?

I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?

Disable your antivirus and firewall, and try again.

My ipad currently has ios 5.1.1 and won't recognize any available update for ios 6. I have tried on the ipad and connected to itunes and both say up to date. How to I update to ios 6?

My ipad currently has ios 5.1.1 and won't recognize any available update for ios 6. I have tried on the ipad and connected to itunes and both say up to date. How to I update to ios 6?

See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 6.1.x
iPhone 4S                                    iOS 6.1.x
iPhone 5                                      iOS 6.1.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 6.1.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1.x
iPad 3                                          iOS 6.1.x
iPad 4                                          iOS 6.1.x
iPad Mini                                     iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
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     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet.

My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?

Welcome to the support community group.
First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop. Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back for 15 - 20 seconds while you reconnect it to power. Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
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Check back if you're still having problems.

Tried to open a pdf document with Acrobat XI Pro Trial and sign in popped up , I keyed in my username and password but it doesnt respond its like grey with the four dots rotating forever. Any solution Please ?????

Tried to open a pdf document with Acrobat XI Pro Trial and sign in popped up , I keyed in my username and password but it doesnt respond its like grey with the four dots rotating forever. Any solution Please ?????

Hi higi97,
How are you connected to the internet? Are you behind a particularly secure corporate firewall? Are you on Mac or Windows? Do you have any anti-malware software running on your machine that may be preventing applications other than your browser from connecting to the internet?
You may try to follow the steps below:
1.Close the Creative Cloud application.
2.Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
3.Delete the opm.db file.
4.Launch Creative Cloud.
Let us know if that helps,
Regards,
Rave

Firefox is suddenly not remembering or filling in any of my passwords. All of the appropriate boxes are checked in the options/security tab, but it won't remember any passwords and shows none saved. How do I get it to remember and fill in my passwords a

Firefox is suddenly not remembering or filling in any of my passwords. All of the appropriate boxes are checked in the options/security tab, but it won't remember any passwords and shows none saved. How do I get it to remember and fill in my passwords again?

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
If the latter happens then you have a problem with cookies that are not kept or the file that stores the cookies is corrupted.
Websites remembering you and automatically log you in is stored in a cookie that you must allow: Tools > Options > Privacy > Cookies: "Exceptions"
Make sure that you do not use [[Clear Recent History]] to clear the 'Cookies' and the 'Site Preferences'.
Make sure that you not run Firefox in [[Private Browsing]] mode.
In Private Browsing mode some menu items are disabled (grayed) and some features like visited links and others are disabled and not working.
You are in Private Browsing mode if you see "Tools > Stop Private Browsing".
See [[Private Browsing]] and http://kb.mozillazine.org/Issues_related_to_Private_Browsing
See also http://kb.mozillazine.org/Password_Manager (Troubleshooting)

TS1367 my mac book air opens to the password but won't go any further it stop right there! What soulh I do? I am sure I have the right pass word!

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Here's an old fix for the problem. Don't know it applies now:
Clearing Caches to Fix Login Problem
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/sbin/mount -uw /
cd /Library/Preferences
rm com.apple.loginwindow.plist
rm com.apple.windowserver.plist
cd /Library/Caches
rm -r *
cd /System/Library
cd /System/Library/Caches
rm -r *
reboot
Press RETURN after each command.
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If it isn't applicable in your version of OS X, then I suggest:
Be sure you backup your files to an external drive or second internal drive because the following
procedure will remove everything from the hard drive.
Reinstall Lion, Mountain Lion, or Mavericks
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
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Why has my Preview stopped responding and won't open any files?

Why has my Preview stopped responding and won't open any files?
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nerbyad,
Sorry to hear you are having this issue today.
Does this happen on all files or a specific file?
If this is happening on a specific file, it is most likely that file.
If this is happening on all files, I would check to see if this is happening in other users accounts as well. If you dont have other users, create one and see if preview works inside that new user account.
Let me know...
Wes -

My iPhone shut down and factory reset itself for no reason, and now when I plug it into my computer or any power source, the apple shines but it doesn't get any further than that. How can I fix it?

My iPhone shut down and factory reset itself for no reason, and now when I plug it into my computer or any power source, the apple shines but it doesn't get any further than that. How can I fix it?

Try Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
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How long does the IPhone5c battery last for without hardly any usage with about 2/3 to 3/4 left?

How long does the IPhone5c battery last for without hardly any usage with about 2/3 to 3/4 left?
Has the side affect of charging, where the battery's life gradually decreases overall with each charge, been fixed ?

Eric,
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If, from a fully charged position, you simply switch on your nano, and set it to continuously play through a long set of songs, with EQ off, backlight off, modest volume (50%) don't touch it during playback, then you might just get somewhere near this figure - and if you don't then it's either not been conditioned properly or it's faulty.
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Personally I haven't got a problem with this though I can understand why some people have. It's not very impressive in this respect. Apple should be able to come up with something much better - maybe they should talk to Sony

Hey, I'm trying to install Adobe Flash on my Macbook Air. At a certain point it asks for my password but it doesn't take it. So I cannot continue installment. I have reset my password already. Still the same problem. How can I continue to install when it

Hey, I'm trying to install Adobe Flash on my Macbook Air. At a certain point it asks for my password but it doesn't take it. So I cannot continue installment. I have reset my password already. Still the same problem. How can I continue to install when it keeps asking for a password it doesn't recognize over and over again? How many times do I have to reset it then? Advice please

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I have a monthly subscription for PS and Lightroom. I upgraded to 5.7 this morning but not through CC as it wouldn't download. Now when Lightroom opens, it is asking whether I want to but or have a free 30 day trial and won't progress any further into the

Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
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can anyone help please?

Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please?

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HT201184 On itinial setup of Ipad2, it has located my Blekin router, it has accepted the password but it won't go any further with a circle continually spinning to the left of the router name displayed?

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