HT201195 code is scratched. Trying to redeem gift card

Code is scratched. Trying to redeem gift card. Anyone help?

If the page that you posted from doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Similar Messages

  • I get error 5002 when trying to redeem gift cards , what do I need to do to fix this.

    I get error 5002 when trying to redeem gift cards, what can I do to fix this?

    http://store.apple.com/us
    I have been trying to fix this myself and just found a way tonight. This started happening after I downloaded a new version. I tried several other approaches and was unsuccessful until I was directed to the support website.  I searched for 5002 error.  I chose specific conditions and alert message.  Then chose "Error 5002" which gave a little detail. 
    Basically I had to go to the above site and change my password and some other account information.  It didn't work when I tried in my actual ITUNES application.  I think because my account was so old and they upgraded some security items like stronger passwords etc., so the old stuff was no longer good enough.  I have now redeemed two gift cards.  I hope it helps.

  • Trying to redeem gift card however there is no "redeem" option under quick link.

    Cannot redeem gift card because I can't locate the redeem option under quick links

    You don't see this on the main iTunes Store page in iTunes?

  • Cannot read code after scratching off label on gift card

    Can someone please let me know what to do?  I received 4 different Itunes gift cards and 1 of them after scratching off the label, the letters are illegible.  You can see the code but it is smeared so much I just cannot make out the code.  Any suggestions?

    See:
    http://support.apple.com/kb/TS1292
    For future questions, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with your issue if you ask in the general iTunes forums.
    Regards.

  • New Iphone 4s - failure trying to redeem gift card on itunes

    I receive a message that says I need to update security info under my info page...I click update security info...the mext message states "cannot open page" safari cannot open the page because it could not establish a secure connection to the server.

    Try redeeming it from iTunes on your computer (see http://support.apple.com/kb/HT1574).  It will post a credit on your account, which will be applied when you make purchases either from your phone or computer.

  • My little cousin scratched my i tunes gift card with a key and now I am not able to decipher the entire code. Is there any way of still being able to redeem my i tunes gift card?

    My little cousin scratched my i tunes gift card with a key and now I am not able to decipher the code on the back. Is there any way of still being able to redeem the gift card?

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
    Answering quickly, though, see:
    http://support.apple.com/kb/TS1292
    Regards.

  • How do I use my redeemed gift card to purchase a book on iBooks when it will only give the option of "Mastercard, Visa, Amex or 'None' (Billing Address)"??

    How do I use my redeemed gift card to purchase a book on iBooks when it will only give the option of "Mastercard, Visa, Amex or 'None' (Billing Address)"??
    Desperately need help so I can purchase books for my study course!!

    Sir,
    I thought So too but then I went to Itunes Library and try and buy a single song from an album for $1.29.  Now my Itunes Gift card balance is $ 7.10 as I mentioned earlier. it still did not let me buy and kept trying billing my Visa card.
    Should I restart my PC and Itunes and retry. What do you suggest?
    regards
    Bikram Suri
    [email protected]

  • What code should I use for iTune gift card?

    Please can anyone help me? By telling me the code I should use for iTune gift cards. Thanks.

    How to redeem a code.
    http://support.apple.com/kb/ht1574

  • Redeemed gift card . . . now what?

    I have tried so many times to delete my expired credit card information from iTunes so that it will only deduct from the redeemed gift card (that was taken in successfully).  But, there isn't a NONE button next to the credit card icons, erasing my number doesn't work and yet, the site is adament about getting new information about my credit card that is dead in the water.
    Please help.

    What is your actual problem?

  • HT201209 iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening

    iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening???

    Any time you've changed anything in your billing, it does this once to very things.

  • How do i change the redeem gift card from one apple id to another?

    i want to move the redeem gift card from one apple id to another one is that possible?

    Only if the Card is complete and has not been used.
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance.

    I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?

    Hi ...
    Select None for payment method > iTunes Store: Changing account information
    Be aware, an auto renewing subsciption by require a credit card.

  • HT5035 how do i find out what the balance of a redeemed gift card is on itunes

    I have redeemed gift cards and want to see how much is left on the account. Where can I find the remaining balance?

    View iTunes Account Balance
    https://discussions.apple.com/message/18192373
    View Purchase History
    http://support.apple.com/kb/HT2727

  • OS X 10.8.3 says it brings redeeming gift cards with webcam on mac app store, doesnt seem to work for me?

    Updated to OS X 10.8.3,
    While updating i read the notes about how you can now redeem gift cards with the built in webcam on the Mac App Store, Opened it up and Clicked Redeem > signed in la di da, and it doesnt seem to work for me.
    Specs:
    MBP 13 inch, Early 2011
    8 GB Ram, 320 GB HDD
    FaceTime HD Camera
    Intel HD Graphics 3000
    Help thanks

    Hi ChuckN,
    I have installed the update at home on an older 27" iMac, a new retina macbook pro 15", an older macbook air  and a recent 21" iMac and on none of them does the redeem by camera option show up.
    I would say to our north American friends this is something that has been working for you for a while and has only been announced as available in AU with the latest update for our region this week. Sadly updates don't always work straight up.
    I am hopeful there is something I have not turned on but think I may need to wait for another update.
    good luck Chuck!

  • TS1292 do i have to have my ipod touch with me to redeem gift card or can i loan via computer to the ipod so it will be available on the ipod

    do i have to have my ipod touch with me to redeem gift card or can i loan via computer to the ipod so it will be available on the ipod

    All the music should be on the computer so you can just sync the music back to the iPod after you restore the iPod to factory defaults/new iPod. Regarding app data, just export (email/file sharing etc) as much as possible so you can import it back.

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