HT201195 how to redeem an iTunes card
I have credit from an iTunes card in my account but I don't know how to redeem it, I already used it once.
If you've already redeemed the card onto your account then you don't need to redeem it again - a card can only be redeemed once, any of it's value that you haven't spent should show in your account's balance. If you want to spend it (you can't use your balance for gifting) then click on the price of the item that you want to buy, and the purchase price should be deducted from your balance.
How purchases are billed : http://support.apple.com/kb/HT5582
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
Similar Messages
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TS1292 How to redeem a iTunes card that the code is not readable
Cannot read code
If the pagr that you posted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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Does anyone know how to redeem an iTunes card that was wash and it only has 13 numbers left?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I just redeemed an itunes card how do I know what my balance is for my account
I just redeemed an itunes card how do I know what my balance is for my account
If you are on your computer's iTunes and you are signed into your account then it should show at the top of the iTunes store pages next to your account id - or you can log into your account via Store > View My Account (Store > View My Apple ID on iTunes 11) and it should show on the top section of the screen that you are taken to.
On an iPad, iPhone or iPod Touch it should show on, for example, the bottom of the Featured tab in the App Store app or the Music tab in the iTunes app next to your id. -
How do activate my itunes card ? to be able to redeem my code
how do activate my itunes card ? to be able to redeem my code
iTunes Store: How to redeem a code
iTunes Store: Invalid, inactive, or illegible codes
Last, contact iTunes
Apple - Support - iTunes - Contact Us -
I redeemed my itunes card, but everytime i try to buy a song it does not work, how do i fix it?
i redeemed my itunes card, but everytime i try to buy a song it does not work, how do i fix it?
Have you tried first redeeming the cart into your account?
iTunes Store: How to redeem a code
Next contact iTunes
Contact iTunes -
How can I subscribe to itunes Match redeeming from itunes card instead of using credit card?
Do you have another device (eg a computer) that also contains your music? If so, yes, you can turn off iTunes match and sync everything with a cable. Do you tend to buy new music from downloads or ripping CDs? If downloads, you can turn on "download purchases automatically" on the phone to make them available to you there, once you've cable-synced your current library. If CDs, you would have to manually sync with cable (or over local wifi) each time you add a new CD.
Matt -
HT201195 Who can I call about getting help with redeeming my iTunes card?
Title is pretty self explanatory: Who can I call about getting help with redeeming my iTunes card?
There isn't a phone number for iTunes Support, you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I redeemed an itunes card and i was trying to download a game but i couldnt because it asks me for my security question wich i forgot does anybody know what i can do?
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
hi their actually i redeem my itunes card but it havent redeemed seccesfully what can i do to make it perfact
What is not helpful ? How/where have you lost your money ? If you want help from these user-to-user forums then you need to provide information about what the problem is.
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If you want to learn how to redeem an iTunes Store online Gift Certificate, refer to iTunes Store: How
Do you have a question about redeeming a card ?
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I have just redeemed an iTunes card and I show a balance beside my name in iTunes store. When I click on the song it keeps asking me for my credit card instead of using the balance in my account.
Hi Joycekk,
If you have a question about the billing process on the iTunes Store, you may find the following article helpful:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
Regards,
- Brenden -
I can't log into my iTunes account on my iPhone 5s. I logged out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. I then tried to log back in immediately afterwards. I was unable to do so. After clicking "sign in" at the bottom of the apps main page, it brought up another menu where I clicked "Choose existing Apple ID". After pressing this the menu disappeared and nothing happened. I tried this multiple times and received the same result each time. I tried the other available option of creating a new AP ID to log in with and that one worked perfectly fine. I am clueless as to why the log in for me is either not able to load or just completely blocking me from getting back into my iTunes account on my phone. Not only can I not listen to the music I currently have, but I cannot log in to purchase the new music that I wanted to with my unused iTunes gift cards
I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3 -
I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I am having trouble redeeming my iTunes card on the Mac App Store....A message comes up and says, "your session has expired. Try again." I try again and it's the same message. I also tried to enter the redemption code on the iTunes Store and the same message comes up or it says, "Error 5002" I need help....I feel like I wasted my money. and I need a program for school.
Clic here: iTunes: Advanced iTunes Store troubleshooting
Then click: Expand All Sections
Then scroll down to error 5002.
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