HT201195 I scratched off the redeem code on my iTunes gift card, and now I dont know what the code is because the whole thing came off. What do I do?

Question is really self-explanatory. I got and an iTunes gift card for my birthday and when I tried to scratch it off, the whole thing came off and now I cant even see the code. What should I do, if I even can do anything?

You need to contact iTunes store support. 
Contact iTunes Support
http://www.apple.com/lae/support/itunes/contact/
Follow the link for Gifts & Codes (I think).

Similar Messages

  • I scrached off the code to my Itunes gift card and now cant reemdem $50. What do I do?

    So my husband peeled off the part where you are supposed to scratch and took off a good portion of the code on the back of 2 25 dollar itunes gift cards. I do not have the recipet and do not know what to do. Is there anyway I can still redeem then?

    See this support article: 
    http://support.apple.com/kb/TS1292 
    You'll need to contact the iTunes Store Support; instructions are at the bottom of that article. 
    Regards.

  • HT201441 the apple ID that i was signed into was deleted and i erased my phone, it says that the apple ID id wrong and now i dont know what to do.

    so i have erased my phone and the apple id i had was with other people and now the apple id was canceled and now it wouldnt let me sign into my phone. I dont know what to do from here?

    http://support.apple.com/kb/PH13695
    http://support.apple.com/kb/ht5818
    http://support.apple.com/kb/ts4515

  • My phone started vibrating mutiple times last night and the screen went black, and then it stopped and now I dont know what to do.  How should I fix this problem because I cant turn it back on?

    My phone started vibrating mutiple times last night and the screen went black, and then it stopped and now I dont have a clue what to do.  How should I fix this problem because I cant turn it back on? I have only had my phone for 2 months.

    I also live an hr away from the Apple store, so its not the best thing to go there just to ask a question and find out what to do

  • HT1349 I over scratched the code on my $25 iTunes Gift Card and I cant read it, what do I do?

    i overscratched the label on my $25 itunes card and about half of the redemption code is unavailble i dont want to waste the money value and i already went back to the retailer i purchased the card and they couldnt do anything and then i tried going to apple.com and finding a way to redeem the card with the 16-digits on the base of the card... didnt work im a little desperate to redeem this $25 itunes card so i can purchase items for my ipod so if there is any help please let me know asap !

    Try the suggestions here >  iTunes Store: Invalid, inactive, or illegible codes
    You did post in the correct community 

  • ITunes Gift Card and now "iTunes could not connect to the iTunes Store."

    My wife was using my computer yesterday and was entering in a gift card number that I gave her. Well, the card had a number missing or something and she tried all types of combinations. After some time she showed me an error (-50 if I recall) and since then I get "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again."
    It had been working for weeks. So now, I tried a few other applications to get some more information and I found this:
    Failed 'authorizeMachine':null
    So, can someone tell me what to do, or remove my MAC address from Apple's iTunes store anti-scripting program
    Please email me with a resolution.
    Nicolas

    Me too. I upgraded to 7.02 iTunes. It hasn't happened before till the new upgrade. I'm using Windows 2000. I even renamed My Music, iTunes and iPod to "Old" and reinstalled the disc that came with my iPod Nano. It still will not connect. Make sure your Firewall is not being used while trying to connect. Or your ISP is probably prohibiting use to iTunes Music Store. Maybe a Anti-Virus Software program.
    If Apple is trying to fix their bugs due to the new upgrade the are giving, they need to give free music for the inconvenience of their customers not being able to connect. My internet connection is active. My husband is a network guru and even he is surprised it doesn't work. Maybe my Hughes.net ISP is prohibiting use. We are trying everything.
    Good Luck to everyone. If you find a solution that works, please email me. Thank you.

  • I bought and iTunes gift card and accidentally scratched the code off how do i redeem the credit

    I bought and itunes gift card and accidentally scratched the code off how do you redeem the credit on the card

    iTunes Store: Invalid, inactive, or illegible codes

  • I got a itunes gift card and it was a peel off not a strach and some of the code peeled off, does anyone know how to redeem my code back?

    I bought a itunes gift card and it wasnt a scratch card it was a peel off and it peeled ff some of my code. How can I get my code back?
    Thanks

    There is no way to remotely track any device that is turned off, or does not have an internet data connection.  In that case, no remote system can possible communicate with the device, nor the device send any information to any remote server.  Any device, not merely an iPhone, shares that same limitation.  Remote tracking is only possible if the device and the tracking system can talk to eachother.
    Apple does not offer any other feature because they are not a law enforcement agency.  They are bound by the same privacy laws that keep you from snooping in somebody's house just because you claim they have something of yours.
    Of course there are alternate ways to track a powered on and connected cell phone, but Apple has neither the legal nor the moral authority to do such things.  Just because something is technically possible does not mean that any big company and just go out and do them.
    Since when is it always "someone else's" fault and responsibility to deal with your lost or stolen private property?  I don't get this mentality of passing either the blame or the responsibility on to someone else.

  • TS1292 I accidentally scratched off the code on my iTunes card and i don't know what to do now?

    I accidentally scratched off the code on my iTunes card and i don't know what to do now?

    If the page that you posted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • HT201209 Have redeemed a $20 iTunes gift card and at top shows $20 but when I go to purchase anything it is asking to use credut card? CAn anybody tell me what I need to do to make the cost come off my gift card redeemtion and not my credit card??

    Have redeemed a $20 iTunes gift card and at top shows $20 but when I go to purchase anything it is asking to use credut card? CAn anybody tell me what I need to do to make the cost come off my gift card redeemtion and not my credit card??

    Hi Kim ...
    Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
    Apple "verifies" your billing credentials with every transaction.
    what does my debit card have to do with my having a redeemed ITunes card
    If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
    iTUNES STORE - TERMS AND CONDITIONS  <  re taxes and fees
    You don't have to have a credit or debit account setup >  Create an iTunes App Store account without a credit card

  • Has had 2 iTunes gift cards and the scratch off strip on the back leaves us unable to read the numbers and we can not retrive anysongs without the correct numbers and letters. What can we do? Please help...

    Has had 2 iTunes gift cards and the scratch off strip on the back leaves us unable to read the numbers and we can not retrive any songs without the correct numbers and letters. What can we do? Please help...

    iTunes Store: Invalid, inactive, or illegible codes

  • I have a an itunes gift card and when i try  to redeem it, it says Code redemption is temporary unavailable, try again later.

    I have a an itunes gift card and when i try  to redeem it, it says Code redemption is temporary unavailable, try again later.

    Try Here...
    http://www.apple.com/hk/en/support/itunes/store/giftcard/
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    OR...
    The Server could indeed be  temporary unavailable and you will need to try again later.

  • I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

  • I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing?

    I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing? Would that happen if I changed my apple ID and password recently? Or would that happen if I de-authorized 2 devices? Would that happen if I deleted my music from my iPhone? Could someone hack into my iTunes account and take my money? Or maybe Apple charged me for something and debited my iTunes account? If you could please help me solve this mystery, I would greatly appreciate it

    Check your account's purchase history : See your purchase history in the iTunes Store - Apple Support
    If nothing shows then try logging out and back into your account on the computer/device that you are using.
    Neither updating your account id and/or password, nor deauthorising your account, nor deleting content from a device or computer's iTunes library will affect your balance

  • I have am IPhone 3GS. I put all my pics in folders and now I dont know how to pull the folders off my phone on my laptop . I want to change up and delete some of them, Can anyone help

    I have am IPhone 3GS. I put all my pics in folders and now I dont know how to pull the folders off my phone on my laptop . I want to change up and delete some of them, Can anyone help

    You have to make the changes you want in the folders on your computer, then sync your new choices via iTunes.  iPhone, iPad and iPod touch: Syncing photos via iTunes, http://support.apple.com/kb/HT4236

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