HT201195 I tried to redeem an iTunes gift card and it said that my card has not been properly activated
pls could somone help
I tried to redeem an iTunes gift card and it said that my card has not been properly activated
Yvesolution
What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.
Similar Messages
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so i really need help. my sister gave me a $100 gift card she got with her new laptop and i cannot redeem the card. it says that my code "has not been properly activated" and i really need new music for my dance class that i teach. please help me!
If you're trying to redeem on a Mac:
PH12294
If you're trying to redeem on a Windows computer:
PH12502 -
I received an iTunes gift card, and I am trying to redeem it. iTunes is telling me that I can't redeem it because it is not activated. What do I do?
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(101396) -
When i intered the the iTunes card's code there is notification appeare to me that (( the prepaid card code that i entered has not been properly activated pls your support
Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I am trying to redeem my iTunes account with a gift card and it keeps coming up with "the Gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes customer support for assistance" what does this mean?
It all comes down to contact iTunes customer support for assistance.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
My iTunes card won't redeem and when I try to it comes up with this "The gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes Store costumer support for assistance" can anyone help me?
Is the store that you bought the card from nearby so that you can try going back and asking if they can activate the card properly ? If it's not, or if they can't/won't activate, then you will need to do as the message says and contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)
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I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.
what did itunes say when you contacted them?
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Redeemed the iTunes gift card it gave an error: The gift certificate or prepaid card code you entered has not been properly activated.
do you have the receipt from where you bought it? If so take it back and see what they will do for you.
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I am trying to activate new itunes card. I am getting error message: The code you have entered has not been properly activated. Does this mean the store did something wrong or me?
Yes, the store didn't properly activate the card. If the store is nearly then you could try going back and asking them to do so, if it isn't (or if they can't/won't help) then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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My iTunes gift cards code has not been properly activated!
I bought 6 iTunes cards( $15) each. All of them was activated only 2 of them wasn't. It Says "The Gift Certificate or Prepaid Card code you entered has not been properly activated.Please contact iTunes Store customer support for assistance at http://www.apple.com/support/itunes/ .
<Edited By Host>You need to do what it says; contact iTunes support via the provided link. We're all just fellow users here - making it very unwise to post your card codes here, this being an open, public forum - and can do nothing to help you with this problem.
Regards. -
I tried to redeem an iTunes card but an error message pops up indicating that it has not been properly activated.
What should I do?
Please help.
Thanks in advanceWhat you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards. -
Gift card has not been properly activated
I have three gift card (iTunes), but they did not work!! They shaw that they has not been properly activated !
Are you able to go back to the store that you bought them from and ask them to activate them properly ? If not then you could try contacting iTunes Support (you will probably need to give them images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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HT201209 Gift Certificate or Prepaid Card code you entered has not been properly activated
The Gift Certificate or Prepaid Card code you entered has not been properly activated. Please contact iTunes Store customer support for assistance
<Edited By Host>Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(98387) -
I put the code in correctly but it says, "The Gift certificate or prepaid code has not been properly activated." or "The code you have entered has not been recognized as valid." Help ?
You will need to contact the iTunes Store.
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He jest ceep tell me the gift certificate or prepaid card code you entered has not been properly activated ?
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(101943)
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