HT201195 I've entered the correct numbers still doesn't work
I'm having problems with a gift card, redeeming.
The article from which you came has instructions on what to do.
Regards.
Similar Messages
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I am suddenly unable to update or download apps on my iphone 3G. It says "the download will be available after you log in to itunes from your computer." I never had to do that before. Even when I do log in from the computer, the download still doesn't work. So what's going on? Why would I need to go the computer to download an app to my phone? That defeats the whole purpose of having the phone, which is to do stuff when you are not at the computer!@!@ Any help greatly appreciated. Thanks.
- Try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Nework Settings. You will have rejoin networks
- Go to Settings>Store and sign out of account and sign back ino
Do you have a very slow wif connection on the iPod?
Have you tied connecting to another network? -
I get intermittent failure of home wifi. My iPhone 5 shows full wifi signal but I cannot connect to the internet. I just get a message saying " Safari could not open the page because the server stopped responding ". I do not have this problem with my iPad mini which is connected to the same router. I have used the apple troubleshooting guide but still cannot fix the problem. Does anyone else have the same problem?
If you have carefully follow ALL of the steps in that article, you are using a USB port directly on your computer and not a USB hub (don't use a front port on a tower or desktop either, as they are an internal hub) and you installed iTunes correctly using an Administrator ID and you have tried disabling your antivirus and firewall then there is no hope of it ever working. Look at the tip again, and go through it carefully, not skipping any steps.
Note, BTW, that an iPhone will not show up on a computer, only in iTunes. If there are photos in the Camera Roll then it will appear in Windows as a digital camera only. -
Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!
Try doing it on your computer with iTunes and then sync to your iPad to see if it clears the problem.
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am not able to activate my iphone it was working fine i restored it . i have entered the correct apple id and pass still its not able to activate
i am the original owner of the iphone 5s i been using for a month the and the apple id and pass is the correct one
i just restored it and i am entering the same apple id and pass still its giving the error msg . but with the same id and pass iam able to log in to itunes ,icloud -
I keep getting password incorrect upon starting my Ipad, I have tried to enter the correct password but still isn't working and I can't get past this and to get into my settings to fix. Help?
Paste these two links into your browser and have a read -
http://support.apple.com/kb/HT1212
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html -
My iPhone 5 keeps asking for my Yahoo password when I try to retrieve emails. I have entered the correct password, but the message still pops up and I can't get any mail onmy phone.
Delete the email account and reinstall it.
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my ipod 4 got locked after several wrong password attempts by my lil daughter and now even i enter the correct password it is still unlocked...jus my ipod speaks wenever i press a button like i press time it says it..wen i press unlock keys like 1, 2,3 it jus says it like "1, 2, 3 ....." or i press battery it says "battery"
but it am unable to unlock though i enter the unlock keys ....pleaseno boss...its still the same... after clicking home thrice...it appears accessibility option but wen i jus click on any of it like "turn voiceover off" or turn zoom on" it just keep on repeating it...it jus says it like that...!!
dont know wot happened...!!! ipod is just speaking whatever u press..it just says any button u press...
n lockedd........!!!
please help thanks -
Mt copy of lightroom 5 still thinks its a 30 day trial, even after entering the serial numbers
my copy of lightroom 5 still thinks its a 30 day trial, even after entering the serial numbers
you bought the upgrade version meaning you have a previously purchased lightroom. after entering your lr5 serial number you're being prompted for that previous version's serial number.
enter the correct number at the correct time and installation will proceed.
if you made an error and do not own a previous version, Return, cancel, or exchange an Adobe order -
I dropped my phone yesterday and now can't receive mail. I removed and then replaced the sim card. I've restarted the phone. It says the user name or password is incorrect. I re-entered the correct information (I think) and I've also synced it with my computer. Nothing works. Help!
Delete the email account and re-enter it from scratch.
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I'm tying to make a payment for photoshop but the fields on the payment form won't allow me to enter the correct card information. Im based in Japan but my card is registered to a UK address. the fields only allow for a Japanese style address and postcode. What can i do to complete the payment and get photoshop!
As far as I know, your registered location and your credit card information must match... but,
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
''locking - please continue in your original support thread - here - https://support.mozilla.com/en-US/questions/835625''
I sent you a question yesterday and you sent me an email saying you couldn't activate my account because I either didn't click on the right link or enter the correct address. I have done both of these correctly but nothing changes. What can I do to get my original question answered - talk to someone?When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details. -
I have an itouch that will not let me sign in to my itunes account. The email address that it is associated with is no longer valid. I keep entering the correct password but it says that it is incorrect. I can’t get a reset all of my credentials don’t work. Now all my apps won’t work. it looks like they load for half a second then disappear. What can I do?
- Try contacting iTunes for the password problem:
Apple - Support - iTunes - Contact Us
- For the other problem you can try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The next standard thing to do is to download/install a new app but you cant 'do that.
- Instead, try restoring from backup. -
I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?
Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities -
I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?
Hi Rosera,
This is bad and I am sorry to hear that you are running into these issues.
Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
Have you tried the steps mentioned below by Barbara?
If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
Regards,
Ankush
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