HT201195 My itunes card has $15.00 on it but it woulnt use the money one it???

My iTunes gift card was just bought, it has $15.00 on it and It wont use the money on it?? help please

Try contacting the store support staff at http://www.apple.com/emea/support/itunes/contact.html

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Ive redeemed my gift card for $25, it accepted it, but didn't put the money in my balance. WHAT DO I DO NOW? Can I refresh somehow?

Ive redeemed my gift card for $25, it accepted it, but didn't put the money in my balance. WHAT DO I DO NOW? Can I refresh somehow?

i the top right corner of the iTunes store click on your account, log in and go to billing info. Hope this helps

The apple store has changed my phone. But when I got the new one i did not have all the songs and apps that i bought. WOuld you please help me to retrieve them back to my iphone. thanks

The apple store has changed my I broken Iphone to a new one. But when I got it, i did not have all my purchased songs and apps in it.

You will need to plug it into your computer and re-sync them from iTunes. The iPhone is meant to be synced/backed up to iTunes on your computer on a regular basis. It is NOT a primary or backup storage device.

HT1529 Im using a friends computer and i sign in on my itunes and it says im signed in, but her purchases are the only ones that show up. can i see mine even though this isn't my computer?

im trying to use my itunes and see my purchases on a friends computer

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I had a USA itunes card in my account and now I have shifted to the UK, I would like to shift my account and change my itunes store to the UK based store but cant do it as itunes card has got some credit left about $1.30. Please help

I had a USA itunes card in my account and now I have shifted to the UK, I would like to shift my account and change my itunes store to the UK based store but cant do it as itunes card has got some credit left about $1.30. Please help.

You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My $20 iTunes card has no code to redeem with only a card number what do I do

My $20 ITunes card has no code under scratch off label what do I do?

http://support.apple.com/kb/TS1292
If all this does not work, you can contact itunes store support at:
expresslane.apple.com

TS1292 My itunes card has been activated but when entering the code it is telling me it is not active

My itunes card has been activated but when I enter the code it says it isn't activated???

Hi ExtremeGamer1112,
Welcome to the Support Communities!
You are referencing the correct article to address this issue:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
Cheers,
Judy

TS1292 itunes says my itunes card "has not been properly activated" when i enter the code. this is not the "invalid" message related to entering the code improperly.

itunes says my itunes card "has not been properly activated" when i enter the code. this is not the "invalid" message related to entering the code improperly.

Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

HT3702 Hi.pls why i cant activated my iTunes card when i entered the iTuned code tell me that my iTunes card has not been properly activated

When i intered the the iTunes card's code there is notification appeare to me that (( the prepaid card code that i entered has not been properly activated pls your support

Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I recently purchased a movie and let the movie download onto my Air. Then I went to watch it, and now iTunes has no remeberence of my purchase? It took the money out of my gift card also...

I recently purchased a movie and let the movie download onto my Air. Then I went to watch it, and now iTunes has no remeberence of my purchase? It took the money out of my gift card also...

Sign in and out of Itunes and check your purchases, or if you merely rented it.
verify you used same account on purchase as you did to watch it.
if no resolution, contact Apple about your account issue.

HT201209 My itunes card says it's been redeemed but it hasn't

It says my itunes card has been redeemed but it hasn't

Because it's an USA giftcard and can't be redeemed or spent outside of the USA.
(100823)

How can I use the money in the iTunes account balance which I have already redeemed from an iTunes gift card without entering any credit card information ?

I just redeemed an iTunes gift card code and then tried to buy a movie. But iTunes keeps asking me to enter the details of a valid credit card. I had been buying apps, music and movies on multiple Apple devices without any credit card information. I just used the iTunes gift cards. But suddenly iTunes just would't allow me to do that any more. I wonder why... How can I keep using the money I have redeemed from iTunes gift cards without entering any credit card information?

Perhaps you should Contact the iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us

I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.

How do I use the money on my iTunes account instead of the credit card on family share

I have money on my iTunes account from a gift card, but how do I use that money instead of the credit card on the family share account. Every time I try to make a purchase asked for the security code for the credit card instead of just using the money on my account.

Buy stuff.
If you are asking about getting the cash value out, it is not possible. The credit balance can only be used for purchases in the iTunes Store.

I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?

I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?

You will have to contact the Apple Store you bought the card from and ask, but if you scratched off the coating to expose the redemption code, then no, they won't take it back.
Regards.

HT201195 My itunes card has $15.00 on it but it woulnt use the money one it???

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