HT201195 Trouble Redeeming itunes Gift Card

I am trying to redeem an itunes gift card, but I accidently scratched part of the activation code off. I was then trying to use the serial number on the back of the card, at the bottom, but it wouldn't work. The serial number strarts with PBH, how many numbers are in the serial number? Are there supposed to be spaces between the letters and numbers?

There are no spaces in the redemption code, and the number of digits in the serial number might vary by country (one of mine here in thee UK has 19 digits after the PBH). If you can't redeem the card then follow the instructions on the HT6021 page that you posted from for contacting iTunes Support and see if they can help

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  • I cannot redeem itunes gift cards?

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    I don't know if i can help you since i am answering this "late", but maybe someone will be able to read this, the only way to use it is going to iTunes on your PC and then going to "iTunes Store" then click "Country" and change it to USA -or- the country you bought it, preferely USA, then you will need to put a Billing Adress from USA (For example), you can put whatever you want by searching a phone / zip code on google.
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    Have a nice day!

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