HT201195 Trying to get card info in order to redeem since code is illegible. Can never get through Apple Support. Very frustrated
How do I get service other than the online support for gift card issues since the support always appears that they are I able to assist at this time?
The only way is through the iTunes Support site : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side ofde the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt). You've tried a different browser in case it's a problem with the one that you are using ?
Similar Messages
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How can i know how to redeem the code? how can i get this code?
how can i know how to redeem the code? how can i get this code? please i need you help
<Email Edited by Host>You are trying to create a new Apple ID? You don't have one yet? Is that correct?
If so, then see this article on how to creat your Apple ID - and make up a password for it. Remember to write it down immediately.
http://support.apple.com/en-us/HT203993 -
HT1937 why do i need to provide with a Credit card info in order to get apps to my new iphone5?
Why do i need to provide Credit Card info in order to get apps to my new iphone5???
but im trying to get an "app" that is supposed to be "free"
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[Solved] mythtv-setup DVB (could not get card info/No such device)
Update: Solution in post #4.
I'm building a new Arch server which will replace my existing mythtv backend using a HP microserver. Other than my old machine not being updated in some time, the only difference is new box is 64bit. I have 2x Sony PlayTV USB DVB's and have left one plugged into each system.
[root@oldserver ~]# uname -a
Linux oldserver 3.5.4-1-ARCH #1 SMP PREEMPT Sat Sep 15 13:04:04 UTC 2012 i686 GNU/Linux
[root@microserver ~]# uname -a
Linux microserver 3.7.6-1-ARCH #1 SMP PREEMPT Mon Feb 4 09:15:13 CET 2013 x86_64 GNU/Linux
While trying to add my tuners to the new box from mythtv-setup I get the following error in the log and "could not get card info" on the screen in setup:
2013-02-13 20:27:47.629155 I Current MythTV Schema Version (DBSchemaVer): 1307
2013-02-13 20:28:18.498767 E FE_GET_INFO ioctl failed (/dev/dvb/adapter0/frontend0)
eno: No such device (19)
2013-02-13 20:28:18.537457 E FE_GET_INFO ioctl failed (/dev/dvb/adapter0/frontend0)
eno: No such device (19)
To me this is either permissions of the device, which match on both systems (except for the + on the oldserver which I think is ACL but output of getfacl are identical?)
[root@microserver ~]# ls -ld /dev/dvb/adapter*{,/*}
drwxr-xr-x 2 root root 120 Feb 13 17:22 /dev/dvb/adapter0
crw-rw---- 1 root video 212, 4 Feb 13 17:22 /dev/dvb/adapter0/demux0
crw-rw---- 1 root video 212, 5 Feb 13 17:22 /dev/dvb/adapter0/dvr0
crw-rw---- 1 root video 212, 3 Feb 13 17:22 /dev/dvb/adapter0/frontend0
crw-rw---- 1 root video 212, 7 Feb 13 17:22 /dev/dvb/adapter0/net0
drwxr-xr-x 2 root root 120 Feb 13 17:22 /dev/dvb/adapter1
crw-rw---- 1 root video 212, 68 Feb 13 17:22 /dev/dvb/adapter1/demux0
crw-rw---- 1 root video 212, 69 Feb 13 17:22 /dev/dvb/adapter1/dvr0
crw-rw---- 1 root video 212, 67 Feb 13 17:22 /dev/dvb/adapter1/frontend0
crw-rw---- 1 root video 212, 71 Feb 13 17:22 /dev/dvb/adapter1/net0
[root@oldserver ~]# ls -ld /dev/dvb/adapter*{,/*}
drwxr-xr-x 2 root root 120 Jan 7 21:48 /dev/dvb/adapter0
crw-rw----+ 1 root video 212, 4 Jan 7 21:48 /dev/dvb/adapter0/demux0
crw-rw----+ 1 root video 212, 5 Jan 7 21:48 /dev/dvb/adapter0/dvr0
crw-rw----+ 1 root video 212, 3 Jan 7 21:48 /dev/dvb/adapter0/frontend0
crw-rw----+ 1 root video 212, 7 Jan 7 21:48 /dev/dvb/adapter0/net0
drwxr-xr-x 2 root root 120 Jan 7 21:48 /dev/dvb/adapter1
crw-rw----+ 1 root video 212, 68 Jan 7 21:48 /dev/dvb/adapter1/demux0
crw-rw----+ 1 root video 212, 69 Jan 7 21:48 /dev/dvb/adapter1/dvr0
crw-rw----+ 1 root video 212, 67 Jan 7 21:48 /dev/dvb/adapter1/frontend0
crw-rw----+ 1 root video 212, 71 Jan 7 21:48 /dev/dvb/adapter1/net0
The users have correct group status, even tried as root.
[root@oldserver ~]# id media
uid=1001(media) gid=100(users) groups=100(users),91(video),998(mythtv)
[root@microserver ~]# id media
uid=1000(media) gid=100(users) groups=100(users),10(wheel),91(video),92(audio),93(optical),999(mythtv)
[root@oldserver ~]# id mythtv
uid=998(mythtv) gid=998(mythtv) groups=998(mythtv),91(video),92(audio),93(optical)
[root@microserver ~]# id mythtv
uid=999(mythtv) gid=999(mythtv) groups=999(mythtv),10(wheel),91(video),92(audio),93(optical),100(users)
or missing firmware which is identical bar obviously 64bit libs
[root@microserver ~]# ls -l /usr/lib*/firmware/dvb-usb-dib0700-1.20.fw
-rw-r--r-- 1 root root 33768 Oct 31 07:36 /usr/lib64/firmware/dvb-usb-dib0700-1.20.fw
-rw-r--r-- 1 root root 33768 Oct 31 07:36 /usr/lib/firmware/dvb-usb-dib0700-1.20.fw
[root@oldserver ~]# ls -l /usr/lib*/firmware/dvb-usb-dib0700-1.20.fw
-rw-r--r-- 1 root root 33768 Jun 15 2012 /usr/lib/firmware/dvb-usb-dib0700-1.20.fw
[root@microserver ~]# ls -l /lib*/firmware/dvb-usb-dib0700-1.20.fw
-rw-r--r-- 1 root root 33768 Oct 31 07:36 /lib64/firmware/dvb-usb-dib0700-1.20.fw
-rw-r--r-- 1 root root 33768 Oct 31 07:36 /lib/firmware/dvb-usb-dib0700-1.20.fw
[root@oldserver ~]# ls -l /lib*/firmware/dvb-usb-dib0700-1.20.fw
-rw-r--r-- 1 root root 33768 Jun 15 2012 /lib/firmware/dvb-usb-dib0700-1.20.fw
And the device is found, with not issues scanning channels using linuxtv-dvb-apps.....
[root@microserver ~]# dmesg | grep dvb
[ 11.892891] dvb-usb: found a 'Sony PlayTV' in cold state, will try to load a firmware
[ 12.044667] dvb-usb: downloading firmware from file 'dvb-usb-dib0700-1.20.fw'
[ 12.754034] dvb-usb: found a 'Sony PlayTV' in warm state.
[ 12.754171] dvb-usb: will pass the complete MPEG2 transport stream to the software demuxer.
[ 13.214473] dvb-usb: will pass the complete MPEG2 transport stream to the software demuxer.
[ 13.666764] dvb-usb: schedule remote query interval to 50 msecs.
[ 13.666779] dvb-usb: Sony PlayTV successfully initialized and connected.
[ 13.667106] usbcore: registered new interface driver dvb_usb_dib0700
[root@microserver ~]# scan /usr/share/dvb/dvb-t/au-Melbourne
scanning /usr/share/dvb/dvb-t/au-Melbourne
using '/dev/dvb/adapter0/frontend0' and '/dev/dvb/adapter0/demux0'
initial transponder 226500000 1 3 9 3 1 1 0
initial transponder 177500000 1 3 9 3 1 1 0
initial transponder 191625000 1 3 9 3 1 1 0
initial transponder 219500000 1 3 9 3 1 1 0
initial transponder 536625000 1 2 9 3 1 2 0
>>> tune to: 226500000:INVERSION_AUTO:BANDWIDTH_7_MHZ:FEC_3_4:FEC_AUTO:QAM_64:TRANSMISSION_MODE_8K:GUARD_INTERVAL_1_16:HIERARCHY_NONE
0x0000 0x0230: pmt_pid 0x0102 ABC -- ABC News 24 (running)
[shrink output]
Network Name 'ABC Melbourne'
[shrink output]
dumping lists (29 services)
[shrink output]
Done.
Hopefully someone wiser than I can spot the problem here and I can get this build finished
Edit: I should add that I did a trial install of Ubuntu 12.04, upto date as of few days ago and it worked perfectly though I didn't note down what kernel version (was 64bit). Nothing has changed hardware wise.
Last edited by dave00 (2013-02-23 22:57:54)fphillips wrote:
Try femon -H -a0 while trying to add card in mythtv-setup. Explanation here: http://code.mythtv.org/trac/ticket/10830#comment:7
It seems to affect dvb usb devices. I didn't see any evidence of this patch http://patchwork.linuxtv.org/patch/13563/ in current kernels, but it may have been rewritten. I haven't had to change my card setup and don't have usb tuners, so I haven't hit this problem.
Edit: Found it, ha, just went out yesterday, will be in 3.9: (search for Juergen) http://patchwork.linuxtv.org/patch/16925/
That worked great.
I did stumble upon the femon thing at some point but I didn't see any explanation for it and all my googling for femon resulted in a plugin for VDR which totally had me stumped. After your post a tried a slightly different google string and found it was in the linuxtv-dvb-apps package. In hindsight a "pacman -Qo femon" would have given me the answer...
Thanks for your efforts fphillips. -
I recently downloaded the iTunes 11.0.5 for Mac OS X and the iTunes store comes up as a blank page. I have already tried re-downloading iTunes and that didn't work... How can I get it to work?
I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again. -
I scratched the label off on a £25 gift card and it removed the code. How can I get the code for the card?
Click here and request assistance. Gift cards are usually if not always final sale because it would be easy enough for someone dishonest to abuse returns or replacements of them.
(58640) -
I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?
papajoe555, we want managing your account to be easy breezy. For your convenience, you can remove the VZ Navigator feature online at My Verizon http://bit.ly/xB4iTc Is it possible that you added that feature directly on your device?
LasinaH_VZW
Follow us on Twitter @VZWSupport -
Help me please! I can not get card payment! it is locked, I do not know what happened! my Apple ID - [email protected]
RUSSIAN PLEASE
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Im trying to add music from a different computer onto my phone..how can i get it to work?
im trying to add music from a different computer onto my phone..how can i get it to work?
acsapl wrote:
plug in device
open sidebar (Ctrl + S ) or (Command +Option +S)
click on device
on summary tab at bottom select manually manage music and videos
drag and drop music to phone
This will wipe all her current data off her phonee and will be replaced with the data on the computer she is syncing to. -
I've unchecked the boxes for apple e-mails (news and iTunes offers) after following the link at the bottom of a marketing e-mail from Apple.
Unfortunately I still get marketing info which I don't want. What else can I do to stop the spam?The e-mail checks out as having come from an IP address registered to Apple.
Received-SPF: pass (mxeu0: domain of insideapple.apple.com designates 17.254.6.124 as permitted sender) client-ip=17.254.6.124; envelope-from=[email protected]; helo=msbadger0204.apple.com;
The sender address wasn't spoofed and all the links in the mail lead to legitimate apple web sites. (It was an advert for a MacBook Air christmas special). There was a link at the bottom of the e-mail which takes me to the Apple 'manage your e-mails' page.
List-Unsubscribe: <http://mynews.apple.com/subscriptions?v=2&la=de_de&.....
On this page there are check boxes for the various Apple news and iTunes marketing e-mails, and the option to change my e-mail address. The boxes are not checked but I still get marketing e-mails. -
i just want to know why money was taken out mi bank account,i still have a itunes balence and used a gift card.id love someone 2 call me about this but i never get thru to you
This is a User to User Forum... You are not addressing Apple Here...
Suggest you use this link to Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
i have a new iphone 5c replacing my iphone 4s. I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould. I then erased all info on my old 4s. However, I still can't get cellular service on my new phone. help!
Keep powering your phone off and back on, it can take up to 2 hours for a normal service provider to finalize the activation process. When you got your new iPhone (congrats by the way) you should have received a little bubble that appeared that told you when the phone was activated, did you see that?
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An unknown excel file has appeared on my desktop. It cannot be deleted and I cannot get any information about it.
Is this malware? How can I get rid of it?Hello Jeff,
Thanks very much for your reply. I looked over the article you mentioned, but I have tried all of these methods, but only get the response "The item “29394D00” can’t be moved to the Trash because it can’t be deleted." Similarly, I cannot Get Info on the file. This is why I'm so concerned, it just appeared on my desktop, but I cannot touch it, or open it or delete it...
If you have any more tricks up your sleeve, I'd love to hear about them...
Derek -
I bought a movie with the digital copy and it gives me option to redeem it with iTunes, but when I type in the redeem code it shows a message saying: " you must insert your digital copy dvd in this computer in order to redeem this code" . The dvd is in. WTH? This is especially with FOX movies, I never have trouble with Universal Picture movies.
Thanks for your reply, but you might have misunderstood it a bit. I'm NOT trying to buy a movie. ****, I'm not even in the actual Apple Store, when this happens I'm in the library not the Store part of iTunes.
To clarify - I have purchased a physical copy of a movie which came with another physical copy which contains the digital copy. The digital copy is on the DVD, all I need is just to transfer this file to my iPod Touch, for example, I'm not trying to download it from the store or repurchase it and it's not any gift code that I've received, the digital copy is on the disc. This is the first time ever that I've purchased something on a disc and I'm not allowed to access it because the disc hasn't been purchased within my country.
So again - I'm not attempting any purchase or download any purchased digital copy - it's on a DVD I own physically so... why is even the region of my Store relevant, the code I enter is (as I assume) just supposed to check if it's a legal genuine copy (which it is, as I've said - there are 6 discs in the pack: 3 movies on 3 Blu-rays and 3 DVD containing these digital copies of them). If I own it, I think that's proof enough that I have the right to use it. I just don't get it. I fully agree with you and understand your point if there was any purchase going on here, but it's not, it's just - I put a disc into my computer and I can't access it
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