HT201198 Can I transfer my AppleCare plan to a new product

I bought the iPhone4S and AppleCare protection plan with Sprint when it came out in October. A little under a month ago, my phone was stolen while I was downtown and I purchased another iPhone through Sprint. They told me to contact Apple to see about getting my AppleCare plan transferred to the new product. I've searched around and called but the automated system is not doing too much to help me find my answer. I want to switch the plan to my new phone, since I am no longer in possession of my old phone and I don't really want anyone else to be able to gain anything more at my expense.
Thank you in advance,
Samantha
Also, I apologize but Apple automatically placed this question into the AppleTV forum. I know that is not the place for this.

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
We cannot help here. We are just users like you.

Similar Messages

  • I bought an iphone 5 about 4 months ago and got applecare. yesterday I had to get on a different plan within the same company so i traded in my phone and got a new iphone 5. can i transfer my applecare to this new phone or would I have to buy it again?

    I bought a 16gb iphone 5 about 3 months ago and got applecare. yesterday I had to get on a different plan within the same company so i traded in my phone and got a new 32gb iphone 5. can i transfer my applecare to this new phone or would I have to buy it again?

    As this is a WW forum with different AppleCrare offerings you need to specify which Country
    as in North America has AppleCare+ and everywhere else AppleCare ,very different products
    So to avoid incorrect guidance suggest you specify Country

  • How to solve a engagement made by a store manager not respected by Applecare about transfer of Applecare plan

    Hello, can someone advise me. I bought a new MacBook Pro since my former one (brand new) has been stolen. In the shop, the manager did call AppleCare and did promise me that I could transfer my AppleCare plan from the stolen MacBook to the new One. But even by providing that strong commitment, AplleCare refused strongly to switch the plan, after my purchase. So, I did call the store again, but the manager was not reachable, and the colleague told me that saturday was not an easy day to allow the store and AppleCare to communicate togother!!! Do you know if there is a customer protection policy at apple? The store people were very nice, but there is obviously a serious distorsion between AppleCare and the commitment of the store manager.

    I think that you were misinformed. I am not familiar with being able to move an extended warranty from a stolen device to a new device as an Apple policy. However, if you wish to pursue this, call the Apple Care phone number for your location and ask that the call be escalated to Customer Relations.

  • How can I transfer my iTunes library to a new Mac from a Macbook

    How can I transfer my iTunes library to a new Mac from a Macbook

    Type "move itunes library" into the google search bar.
    Copy the entire itunes folder from one computer to the other.
    Use migration assistant.

  • I want to get my photos from icloud,,,, i had almost 3 gb of photos backed up on icloud,,, how can i transfer all those photos to my new phone,, i tried but i only got 90 photos. those are the recent one. i had almost 1000 photos in icloud back up?plz hlp

    i replaced my old iphone to a new one.. i want to get my photos from icloud,,,, i had almost 3 gb of photos backed up on icloud,,, how can i transfer all those photos to my new phone,, i tried but i only got 90 photos. those are the recent one. i had almost 1000 photos in icloud back up?plz hlp

    You should call Apple Support and give them your Apple ID so that they can verify how many photos you actually do have backed up in iCloud...
    Also, are you able to do an iTunes backup at all? Because that would save all of the photos and allow you to get them onto the new device.
    Apple Support number is
    1-800-694-7466

  • I am concerned about the health of my current computer but have not yet made the commitment to a new one, but: 1) How can I transfer my iTunes account to a new computer when I get one... and 2) What can I do if my current computer suddenly implodes and I

    I am a bit of a computer/Internet/iTunes dummy....
    I am concerned about the health of my current computer but have not yet made the commitment to a new one, but:
    1) How can I transfer my iTunes account to a new computer when I get one...
    and
    2) What can I do if my current computer suddenly implodes and I have not yet 'copied/'saved'/otherwise protected my account, as is? -- I have already had my computer crash once and had one of your people help me restore all of the paid for songs (none of the uploaded from my own collection of CD songs, of course, so I had to spend a long time rebuilding that) -- and I believe I was told you could only help me recover that material one or two times altogether, no?
    WithOUT purchasing a Mach or iCloud (I actually think I have one of the later, but rarely have checked it) account, is there anything I can do to responsibly protect my account?
    Thanks for any time taken on this!!!

    These are two possible approaches that will normally work to move an existing library to a new computer.
    Method 1
    Backup the library with this User Tip.
    Deauthorize the old computer if you no longer want to access protected content on it.
    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
    Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
    I'd recommend method 1 since it establishes an ongoing backup for your library.
    Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should  merge the existing data from the device.
    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
    Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
    tt2

  • My Firefox is not working. (All I get is a blank white screen with the Fireox logo). If I have to reinstall firefox 3.66, how can I transfer my old profile to the new installation?

    My Firefox is not working (All I get is a blank white screen with the firefox logo. If I have to reinstall Firefox 3.66, how can I transfer my old profile to the new installation?
    == This happened ==
    Every time Firefox opened

    David.  Thank you very much.   The problem was not with the canvas but rather the Viewer.  But the solution was the same.  Somehow, the Viewer window was re-set to Alpha.  I changed it back to RGB.... and the picture is back.   These issues are often very simple.... but they can drive you bats if you don't know the answer.   Very grateful.  Tim

  • I re-installed XP and kept the old program files on another drive, how can I transfer my bookmarks list to the new Firefox ?

    I re-installed XP and kept the old program files on another drive, how can I transfer my bookmarks list to the new Firefox ?
    I tried shifting the Profile folder contents from the old to the new, that seemed to work but I kept getting a message that my security was affected and that the problem could be in that folder so I shifted it back.

    Hello Kencrews,
    When you connect the iPod to the computer and iTunes is authorized for your Apple ID, then you will get a prompt to transfer the purchases from the device to the computer. Keep in mind this will only transfer purchased items from the iTunes Store.
    Here is a helpful article to assist getting that done.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/ht1848
    Regards,
    Sterling

  • How can i transfer my main HD to a new one?

    How can i transfer my main HD to a new one?

    If yours in a MacBook Pro notebook computer, the usual way is to buy or borrow an external enclosure to do the transfer from a perfectly-working drive inside your MacBook to the new drive mounted in the enclosure.
    If your internal drive has failed, other methods may be needed.
    If you do not already have at least one external enclosure, you should buy one to use for your Backup Drive. If money is short, you could borrow the enclosure your backup drive is in (in most cases) for this transfer.
    The Mac will boot from any drive specified in
    System preferences > Startup Drive ...
    ... regardless of whether that drive is Internal or External.

  • Can I transfer my photoshop cs6 to a new computer

    Can I transfer my photoshop software to my new computer?

    You are allowed up to 2 activations on the same platform. So if you have a Windows laptop and desktop you install and activate on both.
    De-activate and uninstall only when you are satisfied the new install works before you give away or recycle the old PC, otherwise you can use the old one if the new one goes in the repair shop.

  • Can I transfer my CS4 license to my new laptop with a part number but no CD.  I can not find the CD.

    Can I transfer my CS4 license to my new laptop with a part number but no CD.  I can not find the CD.

    Download CS4 products
    Mylenium

  • How can I transfer music from nano to a new computer.  Old computer is gone.

    How can I transfer music from nano to a new computer?  Old computer is gone.

    It has always been very basic to always maintain a backup copy of your computer files/docs/pics/music/etc.
    Use your backup copy to put everything on the new computer.
    If for some reason you have failed to backup ( not good), then you can transfer itunes purchases from your ipod.  Without syncing:  File>Transfer Purchases

  • How can I transfer my contacts over to a new Apple ID?

    How can I transfer my contacts over to a new Apple ID?

    Please explain?
    Your contacts should be on your computer.
    Not sure what you are asking.

  • I can't transfer my phone list to my new phone

    I can't transfer my phone list to my new phone

    Make an appointment with the Apple genius bar for an evaluation.

  • Can i transfer music from ipod to a new computer i do not have my old computer

    Can i transfer music from ipod to a new computer i do not have my old computer files as it crashed.

    For purchased songs you can plug the iPod into you new computer and use the "File > Transfer Purchases from iPod" feature in iTunes. For music not purchased from the iTunes store you will need a third party program to help. There are a few of them out there, and they are easy to find on Google.

Maybe you are looking for

  • Navigate from ALV list to normal Report

    Hi , I am working on a ALV report where it will display the list of materials and by selecting these materials from the list and process them using a custom button , it should take me to the normal report which give the log from that material process

  • Ipod Touch is not syncing.

    I recently ran both an Itunes update and a Windows update and today I tried to sync my Ipod Touch to my library on my computer and the device does not sync or even appear on the library.  I tried the trouble shooting tips on the Apple page (rebooting

  • Deleted picture keeps showing up in photo preview of camera

    Okay so I took a picture on my phone with the camera from the lock screen. When I tried to view it it gave me a message that said that there were no photos or videos. So even when I unlocked my phone and checked my albums the picture isn't in any of

  • Workflow email PDF attachment

    All, I'm using the following code in a zprogram/FM that will be called in a method to create an attachment to the workflow and then send the attachment through mail. But this is not working. 1) I trigger the wf thru idoc posting - works fine 2) The i

  • X100e problems with the BIOS update

    Hello, this is my first message and my english is not so good. I have a problem on my X100e to make a BIOS update. I download the newest update from Lenovo and burn a CD. At next i boot from this CD with the X100e and the update starts. But after a f