HT201209 Could I please have some help as I'm trying to type in code to redeem a gift card but it won't let me type in the code.

Hi, Could you please help as I'm trying to enter a code to redeem a gift card but it won't let me. Thanks

Hi there Countrygirl_809,
You may find the information in the article below helpful.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/kb/ht1574
-Griff W.

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HT2534 have redeemed my gift card but unable to purchase music even though the credit is showing

have redeemed a gift card which shows as a credit on the top but when i try to purchase music it asks to redeem again but will not accept a 2nd time. how do i pay with this card
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This is a bit unusual. Time for:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT202359 I have redeemed a gift card but how can I use the credits that I gained?

I have redeemed a gift card and gained 5 song credits. When I try and buy songs, iTunes takes me through to the ''redeem'' page but when I try and enter the gift code, it just opens up a window that says this code has already been redeemed. How can I actually use the credits to buy songs? There doesn't seem to be an option to use ''credits''... Thanks.

What exactly do you see when trying to buy a song, what messages appear ? You can't change how items are billed, it's automatic, as long as you are buying for yourself then your account's balance should be used for the purchase, it's only if gifting (which can only be done via a credit card) or if your balance doesn't cover the entire purchase price that credit card details should be asked for - or if it's a new account and you didn't follow particular steps when creating the account. (A gift card can only be redeemed once, you can't re-enter its code.)

HT201209 I have tried to redeem a gift card but I get the message "the gift certificate or card you have entered has already been redeemed". I haven't redeemed it, please help.

Hi.
I recently bought a £15 ituens gift card for my partner. Since she is not too savvy with itunes, I went on to her account to redeem it for her. I scratched off the panel and entered the code into the correct box on itunes and was told "the gift certificate or card you have entered has already been redeemed".
I took the card back to Morrisons Supermarket in Guiseley where I had bought it and was told that since Morrisons only sell gift cards on behalf of iTunes and receive a commission, that they could do nothing and I had to take the problem up with iTunes.
Well, dealing with iTunes is no easy thing. I finally found what I thought was the right area on the website and was directed to send an email. I did this, but the chap I got through to seemed to think I had a problem with my iTunes software or that I didn't know how to redeem the card. I tried my best - over several emails - to get through to him that the problem was with the gift card code and that they may have been hacked. It would be very easy for them to find out that a) I wasn't the one who had redeemed the code and b) who the culprit was due to the fact they would know whose iTunes account the code had been credited to. I got nowhere, the chap sent me a link to "account security" and told me to phone them even though it was not possible to get a phone number from the link he sent me.
So, I got back in touch with Morrisons customer complaints and basicaaly told them that as far as I was concerned they were selling faulty goods on behalf of another company and that they should at least try and help me out with iTunes. I have since received an email from Morrisons asking for all the details of the card so they can look into it. iTunes - meanwhile - have stopped replying to my emails and I am now being completely ignored by them.
Has anyone else had this problem or does anyone know where I stand and how I can either get my money back or get the funds put on to my partners iTunes account?
Many thanks
Damian

Not likely you'll get a "history" but Apple should be able to resolve the problem.
You can report issues with your iTunes Store purchases directly through the iTunes Store:
http://support.apple.com/kb/HT1933

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You need to get that help from Apple and not from the people on these boards. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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I have like 11 dollars from the itunes gift card but cant buy a 10 dollar game on the mac app store.

Do i have to use a credit card to be able to buy games from the app store?

Lol. Maynard Krebs! (Sorry, its funny).
Just a thought:
Do you have an Apple store in your state?
State sales taxes may apply if you do have a brick & mortar store in the state
& depending how close to "like 11 dollars" that $10 game is, you may not have enough to cover the full cost (with tax).
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HT201209 tried to redeem my gift card but when i entered the code it stated "not recognized as a valid code"

Tried to redeem by gift card but when I entered the code it stated
"not recognized as a valid code" I received this as a gift

http://www.apple.com/hk/en/support/itunes/store/giftcard/

I have redeemed my gift card, but how do I purchase items with it?

I redeemed my giftcard of 10 dollars, but it still wants credit card information, but I want to use the girft card to purchase songs with but it charges them to my credit card. How do I use the gift card to purchase items?

If you're actually purchasing the content and not gifting it, click here and ask the iTunes Store staff for assistance.
(118231)

HT201209 Could I please have some help as I'm trying to type in code to redeem a gift card but it won't let me type in the code.

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