HT201209 had an i tunes account but do not remember ID name and password .

so i had i tunes account but do not remember ID name and password an you help with this would like to use gift card we have but when login to i tunes i can not.

Do you have any of its downloads on your computer's iTunes library so that you can select one of them and do 'get-info' (control-I) to see the id ? You can also try getting the id and password reset via this page : http://iforgot.apple.com

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HT1473 i have an ipod that was associated with a different i-tunes account. I want to sync it to me new i-tunes account but do not want to lose all of the music files already stored on the ipod. how do i do this

i have an ipod that was associated with a different i-tunes account. I want to sync it to my new i-tunes account but do not want to lose all of the music files already stored on the ipod. how do i do this?

Hello, peppertwist.
Thank you for visiting Apple Support Communities.
When receiving the not enough space alert, he is the best article to go through.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers,
Jason H.

HT204053 I did not know my kids had set up an Itunes account for me with one user name and password. then i got an i phone and set it up with a different email address and new password. how can i get my accounts to merge so i can have all of my music on

I did not know my kids had set up an Itunes account for me with one user name and password. then i got an i phone and set it up with a different email address and new password. how can i get my accounts to merge so i can have all of my music on my iphone

Quote: "You cannot merge two or more Apple IDs into a single one. You can, however, use one Apple ID for iCloud services and another Apple ID for store purchases (including iTunes in the Cloud and iTunes Match). See “Using one Apple ID for iCloud and a different Apple ID for Store Purchases” above for details." See also Apple ID & iCloud FAQ: http://support.apple.com/kb/HT4895?viewlocale=en_US&locale=en_US
You can set up your iCloud account on your iOS device under: "Settings > iCloud" and a other account for store purchases under "Settings > iTunes & App Stores". Unfortunately merging accounts is not possible but you could transfer all of your music manually via iTunes from your Mac or PC.

I need to retrieve an old itunes account but do not remember the password or the old email address i used

I am trying to access an old itunes account but do not remember the password and no longer have access to the original email address. What can I do?

Click here and use Apple's iForgot service, or if needed, contact their Account Security team.
(125798)

HT1212 a friend gave me her iphone but could not remember her passcode and the phone is disable. What can i do to reset the phone

A friend gave me her old iphone 4 but could not remember the passcode and the phone is disabled. How can I reset the passcode?

In HT1212,
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

I had an i Tunes account with $6 remaining on it. I cannot locate it. I have started another i Tunes account but can not see the original account

loaded songs on my computer and then purchased several songs with six dollars remaining. i can not find that original account.

Sorry, but what do you mean by "can't find that original account"? What happens when you log into the iTunes Store using that old account ID and password?

I had to restore my ipad but do not remember the original used name or password and now cannot start up the ipad. pl help

could not restart my ipad after restoring it as I could not remember the original user name or password I had associated it with then.

Try to reset your password at My Apple ID (appleid.apple.com) as described in this document:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
What if I forget my Apple ID password?
If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity. Once your password has been reset, it will work normally with Find My iPhone and Activation Lock.
If you forget your password and cannot reset it, you will lose access to your Apple ID and may be unable to use or reactivate your device. To help prevent this, visit My Apple ID periodically to review and update your account information.

TS1424 Started an I tunes account but stopped tried to go back and finish but it now says my id is taken

Started an Apple ID but didn't finish. Now it says my id already exists

You can try the basic troubleshooting steps and hope that one of them works, but if they don't - you may have to delete the game and reinstall it. I assume that you don't want to lose your progress and that's why you don't want to delete the game.
Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I have a i tunes account but laptop is broken . how do i sync my ipod to a new laptop?

i have a i tunes account but laptop is broken . how do i sync my ipod to a new laptop?

Sync is only oneway, from PC to your device. Unless you have the music on your PC, iTunes is going to wipe out what you have on your device if you are syncing to a new library.
You can only transfer Purchased music over to Itunes on your PC.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
As for you own music, you may have to use a third party software to copy over. A good Free one is called Sharepod which you can download from Download.com here:
http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2

I would like to transfer music from my account to my wife`s on the same Mac but different users, i want her to have her own i tunes account but now that she has downloaded all of her stuff in my account , she has to "erase and sync" how can i troublshoot

I would like to transfer music from my account to my wife`s on the same Mac but different 2 users (hers and mine), i want her to have her own i tunes account but now that she has downloaded all of her stuff in my account , she has to "erase and sync" all of her stuff when she opens her account which has nothing in it!, how can i send stuff from my i tunes account to hers? same computer different users, how can i trouble shoot please help!!??

how do i share then? can she upload music if we share it somehow?
If so how??
i am also having the same problems now with IPhoto, she has all of her/our pics in my IPhoto library.
I have told her that now i have bought her the Ipad she would have to log into her user, the only thing is there is no music in her itunes account nor photos in her I Photo library, i have spent all day trying to find a way to "share" but no luck,
Please help i`m going mad!
Surely we could just share these...?
I need step by step instructions please someone send me a link on "how to share pics and music!"

I had an I tunes account with my work computer and e mail . The company went bust and the e mail and computer were no longer available to me .all of my I tunes purchases were on this computer .is their anyway I can retrieve this information. Thank you

I had an I tunes account on my work computer and used my work e mail as my apple I'd for I tunes .
The company went bust and the computer went back and the e mail closed down so I have no access to my iTunes library .
Is their any way I can retrieve it .
Thank you .
Paul nurton

Hello
That Apple ID will work a user name and password to log into iTunes. You can always download any previous purchased by following the steps in the first aticle below.
Download past purchases
http://support.apple.com/kb/HT2519
If you want to change your Apple ID, then check out the next article to go about doing that and what to do after you change it.
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Regards,
-Norm G.

Can you set up a new I Tunes account, but still use the same email address, as having problems with it keep telling me it has been disabled, no matter what I do to chnage the passwords, I haven't used the account since 2010?

can you set up a new I Tunes account, but still use the same email address, as having problems with it keep telling me it has been disabled, no matter what I do to change the passwords, I haven't used the account since 2010?

Hi eddinchina,
You should have no need to use the Old Sync account.
As long as device or devices are Firefox 29 or later (They should all be Firefox 30 now) you should use the New Sync.
You may use the same email address with both accounts.

HT2534 I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off

I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT1349 I bought my kids a new computer and now have theirs. My grandaughter had an I-Tunes account and her library is coming up. I am trying to change over to my library.

I now have my kids computer,after I bought them another one. I already have an I-Tunes account, but my grandaughters comes up. I want to get rid of that one and import my own.

Setup as new.
Settings>General>Reset>Erase all content and settings

I have an old I pod that was syncd with a windows computer, now i am trying to sync with my mac itunes account. We have the same i tunes account but it is saying i will lose all my songs if i sync now. Help?

I have an old I pod that was syncd with a windows computer, now i am trying to sync with my mac itunes account. We have the same i tunes account but it is saying i will lose all my songs if i sync now. Help?

I would recommend you use a program called senuti that allows you to copy your songs over to a new computer from an iPod. Unfortunatlly you have to pay for the full version but it allows you to have 1000 free song capacity of copying over and a movie counts as the capacity of 1 song.
http://www.fadingred.com/senuti/

HT201209 had an i tunes account but do not remember ID name and password .

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