HT201209 How can I get my money back if someone gifts me after I bought it on iTunes?

How can I get my money back if someone gifts me after I bought it on iTunes?
Emmy

The person who sent you the gift can either try resending it to somebody who doesn't already have it, or they can try contacting iTunes support and see if they can get a refund or credit for their gift : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

    I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
    Please, help me :)

    Your best bet would be to try resetting the password to the account that you would like to use via iForgot
    Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
    After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

  • HT4098 How can I get my money back from app store when I did not renew my app

    I didn't not renew the app that I never really use and now the apple store charge me from my card. How can I get my money back and what number I should call because I totally lost at apple store and don't know what to do. This is really frustrated that apple have this kind of customer service... could someone help?

    These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
    If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933

  • I order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?

    i order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?

    Did you order from the Apple on-line store? If so, see this link about canceling the order. However, it may be too late.
    http://store.apple.com/us/help/viewing_changing_orders
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  • How can i get my money back on my visa card and delet my song?

    i need to now how can i get my money back on my visa card and delet the song?

    All sales are final

  • Somone from China accessed my account and drained the money, how can i get my money back?

    Somone from China accessed my account and drained the money, how can i get my money back?

    That article only applies to previously purchased music, apps and books.
    Currently iTunes does not allow for re-downloading movies.  This may happen in the future with iCloud, but that remains to be seen.
    Your best bet is going to be to contact iTunes via email here:
    http://www.apple.com/support/itunes/contact.html?form=video&topic=Video%20Purcha ses&subtopic=Lost%20or%20Missing%20Items
    Usually takes about 24 hours for  a response.

  • I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How can I get my money back I BUY the  Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please  cancel the operation, collected coins and thank you

    How can I get my money back I BUY the  Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please  cancel the operation, collected coins and thank you

    Apple does not have a presence here, this is a user to user forum. You would probably have more success contacting iTunes Support at http://apple.com/support/itunes/contact/.

  • HT1657 Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

    Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

    Hey grossa2,
    First, here is a way to report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
    iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
    http://support.apple.com/kb/TS1362
    Take care,
    Delgadoh

  • Yesterday i downloaded lion osx for 23 euros,it already was on my mac but apple took my money ???how can i get my money back ??

    i finally bought a Mac a few days ago but it doesn't seem so easy to start .Yesterday i decided to download the last version of osx (10.4.7 ?)but it took too much time to be obvious...tomorrow i can see that the version i bought already was on the hd when i payed for it first...how can i get my money back ?

    Hi..
    Since you just purchased the Mac, it can pre installed with Lion.
    Yesterday i decided to download the last version of osx (10.4.7 ?
    v10.7.4 is the lastest version available for Lion currently.
    The problem is that the App Store has no way of knowing that your Mac already had Lion installed, that's why you were charged.
    Apple's policy states that, "all sales are final" >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    But yoy can take advantage of that download to create an installtion disc >  How to create an OS X Lion installation disc | MacFixIt - CNET Reviews

  • I thought that iMovie/iphoto/garageband were free but i received an email confirming that i bought these program. how can i get my money back?

    thought that iMovie/iphoto/garageband were free but i received an email confirming that i bought these program. how can i get my money back?

    The question is ... Did you buy them, accidentally or otherwise?   They are all part of iLife, the latest version of which is iLife 11.
    iMovie/Garage band can all be bought through the App store as separate programs; iPhoto is a free update.

  • I just acsidantly buy Aperture but i changed my mind. How can i get my money back?

    I just accidently bought Aperture from App store. However I changed my mind I how can I get my money back?

    Too late.  According to the Refund Policy of the App Store (which is the same for the iTunes Store), once you acquire it, it's like opening up the box and using it.  The product is loaded on your computer, and it's registered to you.  You know that almost all Apple Pro products have a 30 day trial policy, so you could have tried it for 30 days.
    Though you may not get far, try writing a professional message here:
    http://www.apple.com/support/mac/app-store/

  • I bought an app which is scam, how can I get my money back?

    I bought an app which is scam, how can I get my money back?

    How to report an issue with Your iTunes Store purchase

  • HT3702 I been charge for app that I didn't order how can I get my money back ??

    I been charge for apps that I never order , how can I get my money back ? 

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
    If its not in your purchase history, you should report it to your credit card company instead.

  • HT201209 I use a Gift card to buy a game and it doesn't work how can I get my money back please help

    I used a gift card to buy games and one of them doesn't  work how can I get my money back

    If the game doesn't work (and you've tried deleting it and re-downloading it via the Purchased tab in the App Store app and you've also tried contacting the app's developer) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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