HT201209 I ALREADY MADE A COMPLAINT ABOUT MY ITUNES CARD KEEPS STATING THAT THE PIN IS INVALID I HAVE A $25 CARD THAT I WOULD LIKE TO REDEEM PLZ

I KNOW HOW TO REDEEM A CARD BUT THE NEW ONE I PURCHASED KEEP STATING THAT THE PIN NUMBER IS INVALID

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
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Apple deleted my account when I made a complaint about being charged for apps that I did not purchase! The said it was for security reasons as my account must have been compromised but only Apple have mu information.I am convinced the operator delete

Apple deleted my account when I made a complaint about being charged for apps that I did not order. They said that my account had been compromised and it was in my best interests to delete it for security reasons! I am convinced the operator deleted my account out of sheer malice because I complained - can anyone advise?

No. It would have been done for security reasons. You notified them that money was being unknowingly taken from your account, so they froze it.
Change your Apple ID here
And also check for unusual activity on your credit card with your bank. Change all your security password while you are at it.
Pete

I have bought an iPhone 4 pcs. Restore've already made it to version 5.1.1. Factors unlock the iPhone. But now that the previous owner Khahd Apple ID to be active.

I have bought an iPhone 4 pcs. Restore've already made it to version 5.1.1. Factors unlock the iPhone. But now that the previous owner Khahd Apple ID to be active.

If the phone was previously updated to IOS 7 and find my iPhone was added, your phone has the activation lock on it and can only be unlocked by the Apple ID used to stet up the phone.

Just bought a Nikon d750 and confused about adobe LR4 and PS6 support for the RAW files. I have DNG 8.7 but wondering if LR and PS will import direct soon Thanks for any advice

Just bought a Nikon d750 and confused about adobe LR4 and PS6 support for the RAW files. I have DNG 8.7 but wondering if LR and PS will import direct soon Thanks for any advice

Support for the Nikon D750 was introduced in the latest version of LR 5.7 and ACR 8.7 on Novemder 18th 2014.
Further updates to LR 4 were stopped when LR 5 was released on June 9th 2013. No further updates for bug fixes and new camera support.
Nada, LR 4 will never support Nikon D750. The Nikon D750 was introduced into the market in September 2014 some 15 months after further development of LR 4 was discontinued.
You can use the Adobe DNG program (free download for the package) to convert the Nef (raw) files from your Nikon D750 to the Adobe DNG format which will permit you to import those into LR 4. This is the crutch provided by Adobe to allow for the processing of raw files with outdated versions of LR and ACR.
You can also update the ACR plugin for PS CS6 to version 8.7 which can also work with the raw files from the D750. For direct support in Lightroom you will need to upgrade (paid) to version 5.7.

I am trying to connect to apple support and it keeps asking me to put in the SN of my MAC and when i do it says that the SN is invalid I am putting in the SN from under about this mac and it is the same as the one one the bottom of the MAC any ideas ?

I am trying to connect to apple support and it keeps asking me to put in the SN of my MAC and when i do it says that the SN is invalid I am putting in the SN from about this mac and it is the same as the one on the bottom of the MAC any ideas ?

Did you purchase this product direct from Apple online, in an Apple Store, or through a third-party authorized reseller? Or did you buy it from an original owner whose Applecare plan was supposed to be transitioned to a new owner, by them?
Do you have an original shipping carton the unit arrived in?
If the product was a retail 'open carton' purchase and no
back-track is possible, contact the reseller.
And if the computer had seen a major service with logic
board replaced, etc, it may have other issues with serial
number vs one they may have assigned it. Usually a
new logic board may have the SN flashed or if a unit
was determined to be a reman, a new # assigned. But
that would appear in System Profiler, if officially reman.
If you registered a product anywhere with Apple, it would show on a web page along with its serial numbers, going back several years, at this page after you log in there.
https://getsupport.apple.com/GetproductgroupList.action
A blue text with triangle See all products and services opens an Apple ID
sign-in window, then the page changes to show your items & info about them.
If you run the serial number through online Lookup, what appears?
http://www.powerbookmedic.com/identify-mac-serial.php
Not sure if this helps, 'your product' should appear - if registered.
Good luck & happy computing!

Have set google as my Safari home page, am prompted to install chrome. I already have chrome as my main browser, would like to access chrome through safari

Have set google as my Safari home page, am prompted to install chrome. I already have chrome as my main browser, would like to access chrome through safari

From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Cick: Remove all website data
Then empty the Safari cache. Command + Option + E
Quit and relaunch Safari to test.

Hi, my iphone was lost. I sent a "remote wipe" request via Find My Iphone. Now i am worry about that the request will diable Find My Iphone. Will that happen?

Please help me!

Now i am worry about that the request will diable Find My Iphone. Will that happen?
Yes, unfortunately, that is what will happen.

HT5085 Gathering Info About your iTunes Library - Keep getting Network error

I bought iTunes Match yesterday, and so far have not been able to use it.
It gets to Stage 1: Gathering Info About Your iTunes Library and makes progress, but right at the end an error box appears saying:
"We could not complete your iTunes request. The network connection was reset.
Make sure your network connection is active and try again"
Well I know the network connection is active as I was able to be charged for iTunes Match and have had no problems making other purchases. I went to Advance > Run Diagnostics Tests from Help in iTunes and ran the Network Connectivity Diagnostics and it reported no problems.
Now I know how much Apple hate giving back refunds, but if people can't help, does anyone know how I can get my money back? If I click "Report a Problem" it simply takes me to the help pages. I tried contacting support but I received an email saying they can't help.
I'm getting quite frustrated now, so I'm reaching out and hoping someone can help me?
I've copied the diagnostic results below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Dell System XPS L502X
iTunes 10.6.1.7
QuickTime 7.7.2
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 003CA7C40B1E98E0
Current user is not an administrator.
The current local date and time is 2012-05-18 20:20:20.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 540M
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: bb5c046694c1f4c590202360da9f2bc5
iPodService 10.6.1.7 (x64) is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {444AF521-4D63-434F-AC33-8F05DA9C6C64}
Description:          Microsoft Virtual WiFi Miniport Adapter #2
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 00:00:00 1970
Lease Expires:          Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name:          {4F46CBF3-C53C-4615-AF14-B46B9785D100}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 00:00:00 1970
Lease Expires:          Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name:          {6D3CAB28-0C0B-4701-A440-B1A90BE75551}
Description:          Dell Wireless 5540 HSPA Mini-Card Network Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 00:00:00 1970
Lease Expires:          Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name:          {8C130DAB-E810-4FA6-8946-1600FFE0DB2F}
Description:          Intel(R) WiFi Link 1000 BGN
IP Address:          192.168.1.69
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.254
DHCP Enabled:          Yes
DHCP Server:          192.168.1.254
Lease Obtained:          Fri May 18 20:01:40 2012
Lease Expires:          Sat May 19 20:01:40 2012
DNS Servers:          192.168.1.254
Adapter Name:          {B32D9395-8937-42EC-BC5F-352D07958EDF}
Description:          Realtek PCIe GBE Family Controller
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 00:00:00 1970
Lease Expires:          Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-18 20:14:07.

@ deggie, I wasn't threatening ANYONE. I was simply saying how frustrating this has become, seeing how I have been trying on my own to figure this issue out for more then a month with no results. Like I said in the beginning, I have not used any other account to purchase apps or other products on my phone. I have only ever used one account. There are 23 apps that are saying they can't sync. It directs me to authorize the computer, which I do but it doesn't change the outcome. If I proceed, I lose those 23 apps correct? Do I also lose all my text messages saved, and other things such as documents in the "notes"?

HT1918 My iPhone and my iPod have different account email addresses, I would like to sync them. When I try to change (using edit) it reminds me that I already have an account with that name. I don't need the reminder, I need to change the email address

I used different email addresses when I signed up for my iPod and my iPhone. I would like to use only ONE email address for both devices. When I try to edit, it tells me there is already a user with that address (hint: I know that!). Does anyone know how to sync two email accounts into one? Thanks,

When I go into my account settings and try to change my old hotmail address to my current Yahoo! address, it tells me "That email address is already used as an Apple ID." Yeah, I know that. I set up the account that I'd really, really, like to have together, but it won't let me go further. End of activity! It is trusting that my email account and password are correct b/c it will let me make purchases, etc., so it's not like it is preventing fraud or anything. Summary: iPod = Yahoo!, iPhone = hotmail, would like to have both reflect my Yahoo! address.

I am trying to install itunes on my computer and the bar is not loading or moving at all. (it's been like this for about 30 minutes)

I already have itunes on my computer but i just went to the apple store and they helped me download iOS 7 on my phone but my computer says i need a newer version of itunes to be able to sync my phone. i went to the apple website and started to install itunes and it says its "processing additional packages" but the bar has not moved or even shown up at all and it has been like that for about 30 minutes.

i have the same problem, i have a windows 7 and the little screen comes up saying statues: processing additional packages help us

Hey all, i have an old iphone 3G and would like to get it up and running for my wife... thoughts/suggestions about which iOS will work best/at all?

help

OK, try this: First make sure that all anti-virus software & any firewalls are completely turned off...nothing running. Then do the following:
Turn your phone off...in your case, it's already off, so proceed: Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

HT204053 Hi, Im trying to set up my iphone, ive put email in but it wont accept it as its already being used on my daughters ipod, can i not use the same one? Thats the only email adress i have.

Hi, can anyone please help, Im trying to set up my iphone, ive put in my email address but it wont accept it, this email is being used for my daughters ipod, so i want to use the same account, how do i do this, thanks.

Where exactly did you get this message? Are you trying to set up iCloud, iTunes & App Stores, just an email account?

OK, so I am trying to sign up for a free trial of Acrobat XI Pro. I have gone through the process about ten times, but keep getting to the Download Assistant "Welcome" screen which doesn't offer me any clickable options!!

Ok

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Hi apple stor i read about minecraft pocket edition that the update is ready to launch but mojag tels that the only thing tha it mist is tha you need to exept the update i will thank you verry much by exepting that update i have whait moths plese you can?

hi apple can exept minecraft pocket edition update plese i read in minecraft web page that the update was ready to go but you guys has to apruved so can you apruvet i hav what moths for these update so ple i enter apple store every day and nothing plese i now you are a good commpany but you see that whit that update you can get biger sells so plese tha venefet you and the app to us plese you can make us happy .
thanks
and my best regards

You are not addressing Apple here. We are just users like yourself. Apple does not monitor or respond in these forums.

How can I directly communicate with an apple employee or app developer about improving the "reminders" app. I have a few suggestions that I think have what it takes to work themselves into a new update!

I just want to email someone who can actually change the app for the better in the next update

http://www.apple.com/feedback/iphone.html

HT201209 I ALREADY MADE A COMPLAINT ABOUT MY ITUNES CARD KEEPS STATING THAT THE PIN IS INVALID I HAVE A $25 CARD THAT I WOULD LIKE TO REDEEM PLZ

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