HT201209 I bought an itune gift card. They took the purchases off my gift card and my registered Visa card. How do I get the money back in my checking account?

I bought an itune gift card. They took the purches I made off my itune card and also off my registered debit card. How do I get my money returned to my debit account?

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

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HT1657 Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh

HT201209 I use a Gift card to buy a game and it doesn't work how can I get my money back please help

I used a gift card to buy games and one of them doesn't work how can I get my money back

If the game doesn't work (and you've tried deleting it and re-downloading it via the Purchased tab in the App Store app and you've also tried contacting the app's developer) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought app and it was 7$ and now it's gone, how do I get my money back?

since I bought the app I can open the locked stuff, but now after a month it won't let me open it! Help! I want my money back!

There's no one here from Apple. Try contacting iTunes store support here: http://www.apple.com/emea/support/itunes/contact.html.

HT201209 How can I get my money back if someone gifts me after I bought it on iTunes?

How can I get my money back if someone gifts me after I bought it on iTunes?
Emmy

The person who sent you the gift can either try resending it to somebody who doesn't already have it, or they can try contacting iTunes support and see if they can get a refund or credit for their gift : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT2534 I was charged for songs on my credit card but I had an iTunes card and they deducted from that too so I was double charged . How do I get my money back from iTunes

I was charged for some songs that I purchased but I had an iTunes card and they deducted that too how do I get my money back from itunes

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

If I can't buy apps with ituned card in Canada - how do I get my money back

I don't want the cards if I can't use them to buy apps, so how do I get my money back? They sell the cards with the presumption that you can use them to buy anything thru itunes but after they are redeemed and you try to use them, they don't work! I want a refund!

your out of luck
use them to buy Music, Movies, TV, or audio books
it is well covered on the net and in the TOU for iTunes Canada and in Apple online store (iTunes section).

I bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

i bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

Itunes is charging me for a app that i never bought. how do i get my money back?

I went to buy a song on my iPod touch a couple of days ago. The song costs 1.29 but my iTunes account told me i only had 0.76 cents left. Just a month or so ago i had 46.00 dollars in my account and i had not bought anything since then. I then logged onto my iTunes account and went to my recent purchases and it told me i had bought a game a month ago for 45.00. I know i had never bought this game because i had never even heard of the game. Another thing that happened was, before my account told me i didnt have enough money in my account, it told me i put in the wrong password. Itunes made me change my password so i think my account was hacked and the person bought the game. How would i get my money back?

Change you password.
Alert itunes support that you have been hacked.
Click Support at the top of this page, then click the link under Contact Us.

I bought an audio book on iTunes and it charged me for two of the same book and downloaded two. How do I get my money back for one of them?

I purchased an audio book on iTunes store and was charged for two and downloaded two of the same book. How do I get my money back for the second one?

Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Note that audiobooks are currently a one-time only download from the store, so you may want to take a backup copy of it

I'm new to Mac. I have an iPhone and a Mac Mini. My original iTunes was on a Windows computer that crashed. So, all of my iTunes Music and Movies are gone. How do I get the movies and music from my iPhone to the new Mac Mini?

I'm new to Mac. I have an iPhone and a Mac Mini. My original iTunes was on a Windows computer that crashed. So, all of my iTunes Music and Movies are gone. How do I get the movies and music from my iPhone to the new Mac Mini?

If you still have the crashed Win computer, you may be able to recover your music and movies from the hard drive. If you have a friend with a hard drive USB connection kit and a PC, they should be able to help. Otherwise, check locally for computer services that might do that for you (I think Best Buy Geek Squad may be able to help). If the drive itself is in good shape, it shouldn't be too expensive.

I just bought an audiobook which said it was the 1938 version of the book Science of Mind, but it wasnt. It was the 1926 version which I already have. How do I get my money back as I never would have bought it if it had my accurately labelled.

I just bought an audiobook which said it was the 1938 version of Science of Mind but it wasn't...it was the 1926 version...how do I get my money back from iTunes?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do I get my money back that was taking off a credit card for no reason

How do I get my money back that was taking off a credit card for no reason.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

HT5622 Charged when I bought a free app? I bought a free app(Documents by Readdle) for free. In my account I had 6.37 but now I have 3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

I bought a free app(Documents by Readdle) for free. In my account I had $6.37 but now I have $3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

Hi caw52,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

HT201209 I bought an itune gift card. They took the purchases off my gift card and my registered Visa card. How do I get the money back in my checking account?

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