HT201209 I can't use my iTunes card which I have 30 in the account i last used a credit card and I can't switch out of it
I can't use my iTunes card which I have 30 in the account i last used a credit card and I can't switch out of it
If you have an iTunes credit, any purchases will be processed against that credit first.
Cheers,
GB
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Hi annafrUk!
I believe this article will be able to provide you with some help regarding this issue:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
Take care, and thanks for visiting the Apple Support Communities.
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HT1689 I have a positive account balance why is my credit card charged?
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Hi,
Apologize for the inconvenience !
1$ charge is a test to ensure the authorization of credit card. This amount is returned to customer's account.
Credit card information is not stored anywhere with us. We just have the last four digits of the credit card with us. Rest of the information is deleted from the system after use and instead a token is used which is secure and is not customer's credit card number.
Please feel free to write back if you still have any questions.
Thanks,
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Hello Tyeary7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
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Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
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HELP PLEASE.Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
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http://support.apple.com/kb/HT1933
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