HT201209 I had to reset my ITune ID but now I lost all my info on gift card. I no longer have the gift card so how can I redeem it to continue to make purchase?

How do redeem my gift card code after I reset my ITune password? It shows no gift card listed and I no longer have that gift card but still have a balance on it.

With iOS 7 you will have to provide the password for the old ID in order to delete the existing account from your iPad. If you can't do this, contact Apple for assistance by going to https://expresslane.apple.com, then click More Produces & Services>Apple ID>iTunes Store, App Store or Mac App Store>Disabled Apple ID.
As far as your missing contacts, when you get the password for the old ID reset, sign in with the ID and your new password at icloud.com and check to see if your contacts are there. If they are, export them as a vCard as explained here: http://support.apple.com/kb/PH3606. You can then import this vCard to your new account as explained here: http://support.apple.com/kb/PH3605.

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HT204053 I recently replaced the hard drive on my Windows 7 computer and lost all of my music content. It should be on the iCloud, however. How can I get it back to iTunes? Can I "reverse-synch" and send it FROM my iPhone TO my computer?

I recently replaced the hard drive on my Windows 7 computer and in the process lost all my music. I think it should be on the iCoud. Can I get it back from the iCloud to my computer? Or can I "reverse-synch" FROM my iPhone TO iTunes?

All the music you purchased from iTunes can be re-downloaded, all the music you acquired without purchasing from iTunes can be accessed using Senuti (not free). The combination of these 2 will get your music back.

I no longer have the gift card that I entered into my iTunes account. The account shows my balance but when I go to purchase a song, it is asking for me to enter the redemption code and not applying my credit.

Some time ago, I entered a gift card into my iTunes account. I did not use it all and the balance shows up in my account. I no longer have the gift card. When I go to download a song now, it is asking for the redemption code instead of just taking the cost from the balance. What can I do?

You simply need to verify your info. Check None under the CC info.

I updated iTunes to 10.4 version and now it doesn't start and sen a messages "iTunes has detected an error and must be closed". Someone have the same problem and how can we repair our installation insted of change the windows XP installation? Best regard

I updated iTunes to 10.4 version and now it doesn't start and send a messages "iTunes has detected an error and must be closed". Someone have the same problem and how can we repair our installation insted of change the windows XP installation? Best regards

Only way to get iMac starting again was to re-install 10.4.4 from DVD, and then update it into 10.4.6. For a while it worked perfectly, just as before.
Then I tried to print to CD with my EPSON Stylus Photo 950 from Adobe Photoshop Elements (2.0). It didn't print anything, but printer started flashing all lights. The print job was not performed, so I did remove it from the Printer Utility. After that the iMac started "ticking" again, same noise than before, after 10.4.7 installation. I did re-boot iMac. It never started, it does stuck on gray screen (gray block running clockwise). HW test from DVD didn't find any problems (extended search looping 3 times). But Disk Utility found hard drive to have inaccurate node structure, it could not fix it.
Apple support recommended to use DiskWarrior. However, it does not support (yet) Intel Macs. I haven't got TechTool Pro 4.5.1 anywhere. iMac does start on to FireWire mode (T at boot), but I cannot see the disk from 10.2.8 iMac.
So, obvisously the problem is not 10.4.7. I believe it to be ESPON printer driver compatibility on Mac OSX. This does not suprise me, EPSON printers *****, I shall never purchase one again. However, disk catalog structure should not get messed by one faulty printer driver!

I had completed my iDVD project and burned a disc. It worked great! Then someone messed with the project and put a red frame around the opening screen. Now when I burn the project, it no longer has the opening frame. How can I fix?

I had completed my iDVD project, a Wedding Slideshow with pictures and music, and burned it on a disc. It worked great! Then someone messed with the original project on my computer and clicked around and put a red frame around the opening screen that has the Wedding theme with music. Now when I burn the project to make more DVDs, it burns but no longer has the opening frame. It immediately opens to the iMovie slideshow. How can I fix so I can burn the entire project with opening frames?

As Bengt suggested make a disk image of the successfully burned DVD using Disk Utility. Then you can burn copies any time you need one.
In the future once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image and launch DVD Player and play it. If it plays OK with DVD Player the encoding was good.
You can then burn it to disk with Disk Utility at the slowest speed available to assure the best burn quality. Always use top quality media: Verbatium, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
OT

I bought photoshop from pc world, it was a download via activation code my computer has broken and had to be replaced how do i re download program as i no longer have the scratch card

i bought photoshop from pc world, it was a download via activation code my computer has broken and had to be replaced how do i re download program as i no longer have the scratch card

you just need your serial number.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

TS1292 hi. i am just getting this computer back after two years. I have over $90.00 in itunes credit but no longer have the gift card. I paid the $ so can you pls make it so i can download songs? simply re open my account since I have a balance pls?

hi i havent had this computer in almost 2 years. it is the one that had ny itunes info ect. i am ready to download music and my account shows 93.465 in credit for purchases, but it is telling me my itunes gift card is expired. i get that but how do i go about getting my credit or at least credits for purchases?

The problem is twenty three people leaving or twenty three thousand leaving has zero impact on a carrier with over 100 million customers. And they have the lowest churn rate. So if 10,000 or 20,000 or more churn out it means little to the carrier.
If you have a real lawyer he/she will advise you that you have no case. The device was not lost or stolen by the carrier, you were not eligible for a new device, and like any business who employs large numbers of poorly trained personnel who make low wages what was told to you is not in writing. So a verbal exchange does not hold up.
In fact in Verizon's customer agreement it has such a disclaimer against any verbal exchanges so if you have that agreement in writing, go get them.
The posting on public forums and places like Face Book, Linkin, Google+ or a personal web site can open you up to a lawsuit for Dilution of Trade Name, and other offences. However if you have proof then go for it.
Unfortunately that is how big business works today. A pity

HT5787 A former Apple id appears when I want to upgrade the OS or connect iCloud but I dont have the corresponding password. How can I reset that?

J'ai récupéré l'iPad de mon père. J'ai créé mon propre Apple ID et password. Pour mettre à jour l'OS c'est l'Apple ID de mon père qui apparaît sans possibilités de mettre le mien. Y a t il une possibilité de définitivement supprimer de l'iPad le Apple ID de mon père dont il est m'est impossible de retrouver le mot de passe?

Did you just purchase this iPad used? If so you have found the Activation Lock that prevents stolen and lost iPads from being activated. There is no way around this. Either have the original owner enter the requested information or return the iPad for a refund.

So, yes I am new to iTunes. I have just purchased a book onto iTunes. I now want to export it to my iPod. It is not letting me do this. How can I do it?

I want to transfer the book from itunes to my ipod & my new ipad. Hoping it is the same process for both. I thought I would just be able to drag it over to my ipod device but not letting me.

iTunes does not support drag and drop for iOS devices.
Connect either the iPod or iPad to your computer, launch iTunes.
Select the iPod (iPad) under Devices left side of the iTunes window in the source list.
Select Books from the menu.
Then click the Sync button bottom right side of the iTunes window.
You can select All Books or Selected Books.

I had to reset my iPad to factory settings and lost all Bluefire Books. Help?

I uninstalled and reinstalled and at least now it shows the guide and the first free book, but none of my purchases.

Download CS6 products
Mylenium

HT201269 my iphone 4 got wet it wont turn on even inside a bag of rice for a week i went out to the retail store and purchase one but now i lost all my imformation how can i get the old imformation back?

my iphone 4 wont work

Did you made a iCloud/iTunes backup before it got wet?
If you do, you can restore from backup. Otherwise it's gone.
http://support.apple.com/kb/HT1414

My outlook hotmail keeps downloading over 2k emails...last week I had less than 200 downloaded. What's going on? When I go into settings, I don't have the option to use how many emails I want displayed. I am using IOS 7. Can somebody help with this?

My hotmail won't stop downloading and it's taking up lots of storage. How can I stop this?

Hello,
I tried the workaround. Changed the setting in Organizer - Bearbeiten - Voreinstellungen - Kamera oder Kartenleser (this is on my German menu. It translates to somewhat like Organizer - Edit - Options - Camera). I got, no matter how I changed these settings to, always the same wrong result yyyy dd mm.
Now I changed in the Control panel, Region and language, Format, Date (short) from my German standard tt.mm.yy to yyyy-mm-dd).
Now the Organizer really creates the correct folder yyyy mm dd !
I do not know yet what disadvantage I have by this change in other applications, there probably will be some (or, more likely, many). If I get serious errors elsewhere, it is not worth to change the control panel setting in a stop-go motion just for PSE to behave correctly. Then it could be better to change the folder names by hand.
But anyway thanks for this hint. I just was not clear where to change the date format.
If anyone finds a better workaround, we all would be eager to hear about it.
PS: With the great tool AutoHotkey, it might be easy to create a script which switches the control panel format stop-go between the 2 formats. In practical use, that would be just a quick shortcut to be keyed in. I'll have to think about that, since I do not expect a fast solution from Adobe.
Greetings,
mcmusic77

HT5622 I had to change my iTunes password. Now, when I try to download a song, it repeatedly asks me for my password. This is frustrating! Can anyone tell me what I can do about this??

I had to change my iTunes password. Now, when I try to buy a song, it repeatedly asks me for the password and doesn't seem to register it and go to the next step. It's becoming very frustrating. And, equally, if not more frustrating, is the fact that there is no simple way to contact Apple to find out how to fix the problem. I hope someone here has the solution.
Thank you!

After you changed the PW did you go to Settings>iTunes and App stores and sign out and sign back in?

I installed the new software onto my windows computer and then couldn't open it. I did the uninstall and reinstall and I am still getting the same problem. How can I get my itunes back?

I installed the new itunes software onto my windows computer and then couldn't oopen Itunes. I did an uninstall and reinstall and still have the same problem. How can I get my itunes back?

It says " application failed because MSVCR80.dll is missing from computer and then when I click okay it says I tunes wan't installed correctly Please reinstall
Many thanks, that's perfect. Try the following user tip with those ones:
Troubleshooting issues with iTunes for Windows updates

I no longer have the PC that had my CD library and purchased music on iTunes. I am now on another PC and managed to download my purchased iTunes music etc. Is there a way on iTunes that I can get back my old CD music library without ripping again ?

I no longer have the PC that had my CD library and purchased music on iTunes. I am now on another PC and managed to download my purchased iTunes music etc. Is there a way on iTunes that I can get back my old CD music library without ripping again ? Earlier back up is corrupted. Thank you in advance. No longer have my old iPod but getting new one.

If you had the hard drive from the original machine, a backup of the same, an iPod with the media, or a subscription to iTunes Match then there would have been hope, but alas no.
For the future see Backup your iTunes for Windows library with SyncToy.
tt2

HT201209 I had to reset my ITune ID but now I lost all my info on gift card. I no longer have the gift card so how can I redeem it to continue to make purchase?

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