HT201209 I have a $19.80 credit on my $25.00 itunes gift card. Instead of automatically deducting a song purchase from this credit, it was charged to my credit card! Why??

Why aren't my song purchases being deducted from my itunes gift card balance? Why are they being charged to my credit card?

To Contact iTunes Support and request assistance Click Here

Similar Messages

HT1918 I have reset a credit card number to a new one, however i still find unauthorise purchase from this credit card. Pls help to stop any purchase from this credit card.

I have reset my credit card number to a new one, however i still experience unauthorised purchase from this credit card. Would appreciate if you could refrain any purchase from this credit card. Tq
Zulkefli
<Edited by Host>

Welcome to the Apple Community.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
You should start by changing the password on your account.
Start here, change your country if necessary and go to manage your account > Password and Security.

HT201209 I have a problem with my ID i redeem my itune gift card at a different ID i cant used the money it is on it at a specific game what may i do?

I have a problem with my ID i redeem my itune gift card at a different ID i cant used the money on a specific game what may i do?

You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..

HT201209 i have windows not a mac and need to redeem itunes gift card

Help i want some music.

The sort order on iOS 5+ is by 'date modified' (iPad photo order). If you want more control over your synced photos then you could consider using a third-party photo management app such as Photo Manager Pro, which allows you to change the sort order (date created, size, rating, or you can drag them into your own order) and you can delete synced photos directly in it.
In terms of the Photos app, you can leave feedback for Apple here : http://www.apple.com/feedback/ipad.html

HT201272 Need help guys i purchased a gems using my credit card but i didnt get the gems in that game but i was charge on my credit card, need help :(

I tried to purchased gems in the game castle master i used my credit card but when i tried to purchase for the first time no gems was added on my account i tried it again it went thru but when i saw my invoice for my purchase i got charged twice but i only got the gems once, NEED HELP PLEASE

Hi..
If this is an In-App purchase, turn off the subscription until the matter is resolved > iTunes Store: Purchasing and managing auto-renewing subscriptions
iTunes Store: About In-App Purchases

HT201401 I have my a song purchased from Itunes and would like to use part of it for a ringtone and get all the way thur the process of getting it to my phone but it goes to sync to my phone it doesn't show up in my phone like it says it is suppose to und

I have my a song purchased from Itunes and would like to use part of it for a ringtone and get all the way thur the process of getting it to my phone but it goes to sync to my phone it doesn't show up in my phone like it says it is suppose to under ringtones. Does anyone have any tips on how to do this.

http://osxdaily.com/2010/09/04/make-free-iphone-ringtones-in-itunes-10/
https://discussions.apple.com/message/17777381 - making a ringtone
Getting ringtones folder to show in iTunes - https://discussions.apple.com/thread/2629494 - iTunes > Preferences. Under the General tab below Show, confirm Ringtones is selected

I have a very old (by computer standards) MacBook Pro, and a newer one. I've been using the old one mostly for iTunes, into which I have only CD entries. For a long time, years, the old MacBook pro ceased entering the song titles. This is very time con

I have a very old (by computer standards) MacBook Pro, and a newer one. I've been using the old one mostly for iTunes, into which I have only CD entries. For a long time, years, the old MacBook pro ceased entering the song titles. This is very time consuming for me, so I finally investigated a bit further.
I discovered how to enter the track titles onto my newer MacBook Pro, and was so pleased! But when I tried to do the same with the other laptop, it failed.
What I did, basically, was what the Apple Help suggested--choose iTunes General Preferences, etc.etc. And yes, I did upgrade the old laptop to the newest iTunes version.
Am I just wasting my time here? Is there some reason why an older Mac Pro will not do what the newer one will, with regard to iTunes?
My older laptop is a 2.6 GHz Core Duo; it has 36 GB of "memory available." The newer one a 2.3 GHz Intel Core i7. It has 284 GB of memory available.
Both are using the same version of Snow Leopard--10.6.8.

I have a very old (by computer standards) MacBook Pro, and a newer one. I've been using the old one mostly for iTunes, into which I have only CD entries. For a long time, years, the old MacBook pro ceased entering the song titles. This is very time consuming for me, so I finally investigated a bit further.
I discovered how to enter the track titles onto my newer MacBook Pro, and was so pleased! But when I tried to do the same with the other laptop, it failed.
What I did, basically, was what the Apple Help suggested--choose iTunes General Preferences, etc.etc. And yes, I did upgrade the old laptop to the newest iTunes version.
Am I just wasting my time here? Is there some reason why an older Mac Pro will not do what the newer one will, with regard to iTunes?
My older laptop is a 2.6 GHz Core Duo; it has 36 GB of "memory available." The newer one a 2.3 GHz Intel Core i7. It has 284 GB of memory available.
Both are using the same version of Snow Leopard--10.6.8.

I downloaded music to my iphone and when I went to go sync it up to itunes, I lost all of the songs purchased from that time until the previous time I backed it up. How do I recover these purchased songs that have been lost?

I downloaded music to my iphone and when I went to go sync it up to itunes, I lost all of the songs purchased from that time until the previous time I backed it up. How do I recover these purchased songs that have been lost?

All of your music should be in itunes on your computer.
Select it to sync and sync.

I recently updated my iPhone and now find there are a number of songs that I cannot sync to my phone. Some are songs purchased from iTunes. Is there anyway to remedy this? I'd really prefer not to have to repurchase music. Thanks

I recently ran an updatedafter being prompted multiple times. Now I find there are a number of songs that I cannot sync to my iPhone. Some are songs purchased from iTunes. Is there anyway to remedy this? I'd really prefer not to have to repurchase music.

Why would you repurchase songs simply because they will not sync? Sorry, that's beyond illogical, it's simply not smart.
What happens when trying to sync these songs?
Any errors?

TS1424 I purchased 1 ringtone from an artist and was charged 3xs for the download. How do I get credit for this mistake?

I purchased a ringtone from an artist and was charged 3xs for it. I would appreciate a credit for this mistake. Usually itunes will alert you if your purchasing the same ringtone. This of course is for my iphone 4s.
margo2000

Use this Link to Contact iTunes Customer Service...
Apple - Support - iTunes Store - Contact Us

HT204266 Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next?

Hi All! 1st time I have had this problem: Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next? If I keep missing the questions, it is threatening to lock me out of my account. I am sad.

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75608)

ITunes says I haven't purchased from this computer before, but I have

When I try to buy a song, it brings me to the security questions screen saying I have never purchased from this computer, which I have many times. Since it's been years since I've needed security questions, I don't remember them. Any help on getting purchases re-recognized by iTunes?

If you installed Leopard that is why you can't install Mt Lion. The system Must be running Snow Leopard 10.6.8 to upgrade to Lion or Mt Lion.
If you only erased the Macintosh HD partition then you left the Mt Lion Recovery HD partition in tact on that system. At startup hold down the Command+r keys to boot to the Recovery HD Partition. From there erase the Macintosh HD partition and then select Reinstall Mac OS X. It should then download Mt Lion and ask you for the Apple ID that was used to purchase Mt Lion.
The Reason Snow Leopard might not be installing is because of the Recovery HD partition. To get rid of that you must First Re-Partition the drive As One Partition. Then install Leopard then SL (Or Snow Leopard from the start) and then update it to 10.6.8. Once that is done you should be able to log on to the Mac App Store and Re-Download Mt Lion.

I was charged no my credit card for the app store and i am not able to login, i tried to use the forget password options but it isnt going through

i was charged no my credit card for the app store registeration and i am not able to login, i tried to use the forget password options but it isnt going through
Apple id : [email protected]

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT1933 Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do

Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx

you may delete this discussion. I fixed the issue

HT1725 Used $20 music iTunes gift card. redeemed the $20. but when it went to payment method , there was no inclusion of redeemed card or Store credit. ps I am in AUSTRALIA

Used $20 music iTunes gift card. redeemed the $20. but when it went to payment method , there was no inclusion of redeemed card or Store credit. ps I am in AUSTRALIA

Is Settings > General > Restrictions > In-App Purchases: ON (green)?
Some In-App Purchases works only with credit card.

HT201209 I have a $19.80 credit on my $25.00 itunes gift card. Instead of automatically deducting a song purchase from this credit, it was charged to my credit card! Why??

Similar Messages

Maybe you are looking for