HT201209 I HAVE BOTH A GIFT CARD AND A CREDIT CARD ON ITUNES. HOW DOES IT KNOW WHAT TO CHARGE

I just want to know how itunes knows whether to charge my credit card or my gift card

It always charges the gift card first.

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Why am i charged twice from both my apple account and my credit card each time i make a purchase?

Why Apple is deducting money two times from both my apple account and my credit card each time i make a purchase?

Hey shawnilory,
Thanks for the question. The duplicate charges you see may actually be authorization holds. To review the actual charges on your account, you can see your iTunes Purchase history as outlined by this resource:
iTunes Store & Mac App Store: About payment card authorization holds
http://support.apple.com/kb/HT3702
To review the actual charges on your account, see your iTunes Purchase History. You will be asked to enter your iTunes account name and password. (You can only see Mac App Store web order details in your iTunes purchase history.) Your Purchase History will display your most recent purchases first. To view details of any purchase, click the arrow to the left of the order date.
If you have questions about the way your financial institution handles authorization requests, contact their customer service department.
Thanks,
Matt M.

HT201304 I have been trying for two weeks to log into iTunes using my Bank of America Visa Debit card but no progress. Is it that iTunes does not use debit card, I only have a debit card and Not credit card, so does it mean I can't use iTunes .?

I have been trying for two weeks to log into iTunes using my Bank of America Visa Debit card but no progress. Is it that iTunes does not use debit card, I only have a debit card and Not credit card, so does it mean I can't use iTunes .?

I believe if you haven't already setup an itunes account, if you have access to computer with iTunes installed , you can create an iTunes account on that computer with no credit/debit card and then just buy iTunes cards at your local retailer to get credits.

My daughter added songs with her I Tunes Card and My credit card was charged, what do I do?

My daughter added songs with her I tunes card and my credit card was charged, how do I get it off my credit card?

What process did your daughter use, there is a specific format to redeem an iTunes gift card. The gift card must be redeemed using the Redeem link in the Quick Links on the right side of the iTunes Store in iTunes on a computer or the Redeem button at the bottom of both the iTunes and App Store apps in iOS. Redeeming the gift card then applies the value of the card as an available credit to the user's iTunes account. The credit is used first before any bank card also stored in the account. If the purchases use the entire credit and there is an additional balance due, it will be charged to any bank card stored in the account.

HT3702 why is my credit card being charged, i only use itune cards .you are charging my itune card and my credit card

why is my credit card being charged, i only use itune cards .you are charging my itune card and my credit card

These are user-to-user forums, you are not talking to Apple here. If you add or change your credit card details then you will probably receive a temporary holding charge ($1), which should disappear within a few days (holding charges). If it's not a holding charge then you can contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Sold my Iphone 5. THe person who brought it has an Irish simcard and so it wont accept it. Does anyone know what I need to do to get it open to the Irish simcard?

I purchased and Iphone 5 directly from apple, sim free over 12 months ago now. I have been using the phone on Vodafone with no issues. I have now upgraded to the Iphone 6 and therefore sold on the Iphone to a friend of mine. He lives in Ireland and therefore has a Vodafone Ireland simcard. Given that the phone was brought sim free from Apple directly, we didn't foresee that this would be an issue. However, when he goes to activate the phone, this message appears;
The SIM card inserted in the iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Does anyone know what I need to do? I have got onto Vodafone, and they have been useless!! Apple say the phone is out of the 12 month warranty and therefore want to charge £25 before they will even speak to me about it. I requested an NUC from Vodafone, however, they are saying they need a proof of purchase from Apple as I did not buy the phone from them. I do not have my receipt anymore as the purchase was over 12 months ago now.
Any advice much appreciated.
Thanks,
Phill

Now you have discovered that a sim free phone and an unlocked phone are NOT the same thing. Had you purchased an unlocked phone from Apple, then you would not have had problems and as it is, a sim free phone is not the same and sim free will lock to the first sim card that you insert into the phone, so effectively, you phone has been locked to Vodafone and this is why you now have problems.
If your phone is locked to Vodafone, then they are the only ones who can unlock the phone for you - Apple does not and cannot unlock phone - this is the province of the carriers only.
You had the contract with Vodafone when you used the phone and so you need to keep on at them to unlock the phone for you. If they still require proof of purchase and you cannot give them this and they will not unlock the phone for you, then this phone is useless to the friend that you sold it to - he will never be able to use it and basically, you are looking at giving him a refund for the phone for the amount that he paid you for it.
You need to keep on at Vodafone to unlock the phone for you or give your friend a refund for the phone as it will be useless to him and he will never be able to use the phone.
Hope that you now understand that a SIM Free phone and an Unlocked phone are NOT the same and I hope that when you purchased your iPhone 6, that you bought an unlocked phone?

I want to have a screensaver from apple tv similar to visualizer in itunes. Does anyone know of a way I can achieve this?

I want to use a screensaver on my apple tv similar to visualizer in itunes. Does anyone know a way of doing this or is there any discussion by apple to add this feature in the future. I often use the apple tv in multiple rooms for get togethers and do not want photos playing during those events. I wish there was a better screensaver option.

There has been discussion about this, i'm sure if you do a search you will find them. However, this is not possible at the current time. Since we are all users here we won't know if an update will bring this.

HT5035 Can you have an iTunes gift card and a credit card on the same iTunes account?

I still have money left on my iTunes gift card, but not enough for a purchase. So I was wondering if I add a credit card to my account, when I make a purchase will it use the rest of the money from my gift card and then charge from my credit card, or would it merely cancel out the gift card and replace it with my credit card?

Yes, it will, unless you make a purchase which can't be done with a gift card, in which case the balance will remain and the entire purchase be charged to the credit card.
(66706)

Why can I not purchase apps with the App gift card and no credit card?

trying to purchase a free app, but it keep wanting me to add a credit card, which I will not do, and I have iTunes/App credit.

Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
Then redeem the iTunes gift card

HT1918 I have changed my billing information and updated credit card info as it had expired but using same credit card only had to update the expiration and it still says its not the same that is on the account and i updated the account , still cant buy a

I have tried to update my billing and account information which I was able to but in the billing section it keeps saying that the info doesnt match the bank info and the only thing was that the credit card had expired and I am still using the same one but cant buy a song, keeps saying its not correct.

Ok, so I finally got help on this issue. Basically, I had tried to edit my credit card information, and it secretly locked my account. After finally getting a hold of a representative through the chat service on the support site, I was able to get this fixed. I had been previously helped by someone through e-mail, but that was a complete waste of time. Go for the chat service, it's a million times better. They were able to release the secret block on my account...from trying to change my own information so that I could change it and be on my way. Anyway, I hope this helps.

How to use iTunes card and not credit card informat

Got my credit card information on iTunes and got a iTunes card and it wants to keep charging my credit card it want let me change it

iTunes Store: How iTunes Store purchases are billed
Order of iTunes billing methods:
"When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance
Check the balance of any redeemed iTunes card just in case > Redeem your Apple Store Gift Cards - Apple Store
If there are not enough funds available, that's why your credit card is being charged.
Take in to account when purchasing any applicable taxes or fees added to the purchase price.
iTUNES STORE - TERMS AND CONDITIONS

I purchased a gift card and can't make out 1 letter don't know what it is

HELP PLEASE

Click here and request assistance. Supply the iTunes Store staff with as much of the code as you can.
(85321)

HT1420 I have a computer that crashed, and it is my 5th iTunes, how did I get it deauthorized?

My computer crashed with my 5th copy of itunes on it, how can I deauthorize it?

according to apple, since ive deauthorized some computers in the last year, i have to wait till 3/4/13 to deauthorize all.
Im trying to authorize my main PC which i recently installed Windows 8 on, and iTunes says ive reached my max of 5. i have 4 other PCs which i dont have anymore and i guess they are still authorized.Some are simply dead and i cant go on them to de authorize them.

Someone told me about an ipad MMORPG type game that allowed you to invite other players to your home/world for a feast, and do activities like that.. Does anyone know what it is?

Refer to title

Have latest version of iTunes installed and running. Also make sure you have internet access working and can access Apple websites. Also, make sure you don't have any entries in your hosts file referring to gs.apple.com....If your not sure about how to do that, go ahead and do the rest first. You can come back to that later.....Plug in phone. Put phone in DFU mode.(google put iphone in DFU mode for instructions) Then restore the phone in iTunes by highliting your device in the left column and click on the Restore button. The latest iOS version is 4.3.3. That's what iTunes will restore it to. When it's done restoring, iTunes will ask if you want to restore from a backup or setup as a new phone. I would use the Setup as a New Phone option. Once it's done, you should have a clean install of the iOS and an operating phone, as long as there are no hardware issues with it.

I keep getting this error and it keeps shutting down my computer, does anyone know what it is?

Interval Since Last Panic Report: 66618 sec
Panics Since Last Report:          20
Anonymous UUID:                    1058C204-08BC-45BD-BAF4-8FF9D4972CE2
Sat Sep 22 19:48:57 2012
panic(cpu 0 caller 0xffffff80002c473a): Kernel trap at 0xffffff800055a0e4, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000000100000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0x0000000000000008, RCX: 0x0000000000000020, RDX: 0xffffff80030e9230
RSP: 0xffffff803a63af10, RBP: 0xffffff803a63af10, RSI: 0xffffff80065832c0, RDI: 0x0000000000000008
R8: 0xffffff803a63aee8, R9: 0x00000000bc4d84ad, R10: 0x0000000000000006, R11: 0xffffff80002da8d0
R12: 0x0000000000000042, R13: 0xffffff803b37b87a, R14: 0x0000000000000001, R15: 0xffffff803a63b020
RFL: 0x0000000000010282, RIP: 0xffffff800055a0e4, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000008, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff803a63abc0 : 0xffffff8000220792
0xffffff803a63ac40 : 0xffffff80002c473a
0xffffff803a63adf0 : 0xffffff80002da0cd
0xffffff803a63ae10 : 0xffffff800055a0e4
0xffffff803a63af10 : 0xffffff7f8186942b
0xffffff803a63af60 : 0xffffff800034775a
0xffffff803a63b070 : 0xffffff80003c5c4d
0xffffff803a63b2e0 : 0xffffff80003cd7c9
0xffffff803a63b380 : 0xffffff80003cdcbe
0xffffff803a63b570 : 0xffffff80003caee7
0xffffff803a63bbc0 : 0xffffff80003c036e
0xffffff803a63bc10 : 0xffffff80003c1eb5
0xffffff803a63bdb0 : 0xffffff80003c202d
0xffffff803a63bdd0 : 0xffffff80003648c0
0xffffff803a63be00 : 0xffffff8000349210
0xffffff803a63be90 : 0xffffff8000343b91
0xffffff803a63bec0 : 0xffffff8000348536
0xffffff803a63bf60 : 0xffffff80003437e9
0xffffff803a63bfb0 : 0xffffff8000820057
      Kernel Extensions in backtrace:
         com.eltima.ElmediaPlayer.kext(1.0)[B9CBA7AD-5027-7325-7145-E860E49C0C58]@0xffff ff7f81868000->0xffffff7f8186afff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBook6,1 (Mac-F22C8AC8)
System uptime in nanoseconds: 715470152575
last loaded kext at 112441468612: com.zeobit.kext.Firewall          2.3.1 (addr 0xffffff7f81112000, size 20480)
last unloaded kext at 268295340132: com.apple.driver.AppleUSBTCKeyEventDriver          225.2 (addr 0xffffff7f81b71000, size 8192)
loaded kexts:
com.zeobit.kext.Firewall          2.3.1
com.eltima.ElmediaPlayer.kext          1.0
com.logmein.driver.LogMeInSoundDriver          1.0.0
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AGPM          100.12.42
com.apple.driver.AppleHDA          2.2.0f3
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AppleMCCSControl          1.0.26
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d0
com.apple.driver.AppleBacklight          170.1.9
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.5f11
com.apple.driver.AppleMikeyDriver          2.2.0f3
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.2
com.apple.driver.AppleLPC          1.5.8
com.apple.filesystems.autofs          3.0
com.apple.GeForce          7.1.8
com.apple.driver.AppleUSBTCButtons          225.2
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.5f11
com.apple.driver.AppleUSBTCKeyboard          225.2
com.apple.iokit.SCSITaskUserClient          3.2.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCISerialATAPI          2.0.3
com.apple.iokit.IOAHCIBlockStorage          2.0.3
com.apple.driver.AppleUSBHub          4.5.0
com.apple.driver.AirPort.Brcm4331          530.4.20
com.apple.driver.AppleAHCIPort          2.3.0
com.apple.nvenet          2.0.17
com.apple.driver.AppleUSBEHCI          4.5.8
com.apple.driver.AppleUSBOHCI          4.4.5
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleEFINVRAM          1.5.0
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.6
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleSMBIOS          1.8
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.5
com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.3
com.apple.driver.AppleIntelCPUPowerManagement          193.0.0
com.apple.driver.DspFuncLib          2.2.0f3
com.apple.driver.AppleHDAController          2.2.0f3
com.apple.iokit.IOHDAFamily          2.2.0f3
com.apple.driver.IOPlatformPluginLegacy          5.0.0d0
com.apple.driver.AppleBacklightExpert          1.0.3
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.driver.AppleSMC          3.1.3d8
com.apple.iokit.IOAudioFamily          1.8.6fc17
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.ApplePolicyControl          3.0.16
com.apple.driver.AppleGraphicsControl          3.0.16
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.IOPlatformPluginFamily          5.1.0d17
com.apple.kext.triggers          1.0
com.apple.nvidia.nv50hal          7.1.8
com.apple.NVDAResman          7.1.8
com.apple.iokit.IONDRVSupport          2.3.2
com.apple.iokit.IOGraphicsFamily          2.3.2
com.apple.driver.AppleUSBBluetoothHCIController          4.0.5f11
com.apple.iokit.IOBluetoothFamily          4.0.5f11
com.apple.driver.AppleUSBMultitouch          227.1
com.apple.iokit.IOUSBHIDDriver          4.4.5
com.apple.driver.AppleUSBMergeNub          4.5.3
com.apple.driver.AppleUSBComposite          4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.0
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.7
com.apple.iokit.IOCDStorageFamily          1.7
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0
com.apple.iokit.IOUSBUserClient          4.5.8
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOUSBFamily          4.5.8
com.apple.driver.AppleEFIRuntime          1.5.0
com.apple.driver.NVSMU          2.2.9
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.5
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          331.6
com.apple.iokit.IOStorageFamily          1.7.1
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.6.8
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Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.51f53
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313132533642465236432D47372020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313132533642465236432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 250.06 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth Module, apple_vendor_id, 0x8218, 0x06130000 / 4

Thank you for your help, I wish that was the answer but I don't have anything plugged into my computer. I thought maybe it was everytime I was on the internet, but that's not it either. When I installed the Lion software it took like three days to do so, bc for some reason it kept loosing it's connection for some reason. So I think it could possibly be that maybe? Can you go back to a certain day and restore from there? And if so, how do you do that and does that mean that I lose the Lion software I installed?

HT201209 I HAVE BOTH A GIFT CARD AND A CREDIT CARD ON ITUNES. HOW DOES IT KNOW WHAT TO CHARGE

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