HT201209 I have forgotten my security answers for my account and need to retrieve

I have forgotten my security answers for my account and need to retrieve so I can purchase products.
<Email Edited By Host>

User to user forum.
Posting your email address on the internet is not a good idea.
http://support.apple.com/kb/HT5665

Similar Messages

  • HT5312 I have forgotten my security answers for my apple ID.

    is that a way i can change it or make some new security answers?

    account security
    Please call apple @ 1-800-694-7466
    ask for the account security team
    you may want to add a credit card to your iTunes account  before calling; so they will have a way to verify your identity.
    Peace, Clyde

  • I have forgotten the security answers to my account, can I change these

    I opened my iTunes account a number of years ago and each time I need to reset my account password I have to get an email sent
    In the event I have an issue with my email address I want to answer the security questions but I am unable to remember what the answers were and what I thought they were appears to be incorrect
    Is there any way of redoing my security answers without having to go through that part of the process
    Any help would be much appreciated

    Hello Carpets,
    Thanks for the question. You can reset your security questions with your rescue email address, as outlined with this article:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Additional Information:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks,
    Matt M.

  • Hello there i just have 1 question, i have forgotten my security answers to the questions? what can i do? cause i just bought a new ipad and it wont let me access itunes without those 2 answers? please help

    hello there i just have 1 question, i have forgotten my security answers to the login questions how do i reset/change these, so atm i cannot get into the itunes store on my new ipad2?

    Hi sjs1983! You can get support for your Apple ID here:
    http://www.apple.com/support/appleid/

  • HT201303 Please help me. I have forgotten my security answers on two questions. It is not easy to restore it. Apple support did not send me on my e-mail  the answers or did not make opportunity to have as an option to reset my security questions on line.

    Please help me. I have forgotten my security answers on two questions. It is not easy to restore it. Apple support did not send me on my e-mail  the answers or did not make opportunity to have as an option to reset my security questions on line.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97776)

  • I have forgotten my security answer,also my ipod not starting only showing apple logo.

    i have forgotten my security answer,also my ipod not starting only showing apple logo.
    <E-mail Edited by Host>

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions
    For iPod problem
    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • HT5312 I have forgotten my security answer

    I have forgotten my security answer, I need help on how to retrieve it

    Read the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I have forgotten my security answers

    I have forgotten my security answers - any suggestions?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76734)

  • If i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

    i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

    Hello,
    Your best bet and least run-around will be to contact Apple support team. They'll kindly help you change your email ID and reset your password, thereby changing your security questions as well.
    The number is 1-800-275-2273
    or
    https://getsupport.apple.com/GetproductgroupList.action
    Best wishes

  • Security answer for  my account

    I forget my security answer for  my account , how can i get it ?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1267 I HAVE ONLY MY SERIAL NUMBER FOR IPHONE 4 AND NEED TO KNOW IMEI , I HAVE LOST THE PHONE

    I HAVE ONLY MY SERIAL NUMBER FOR IPHONE 4 AND NEED TO KNOW IMEI , I HAVE LOST THE PHONE

    Open iTunes on the computer you sync with, go to Preferences, on the Devices tab hover your mouse over your backup.  A pop-up will appear showing you your IMEI number.

  • TS2446 I have forgotten my Security answers

    I have forgotten my Personal Security answers for purchasing some songs and i don't remember the answers? I was wondering if you could get my answers back to me or reset the questions or get me to them so I can find them.

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • I have forgotten my Security answers and i don't have a rescue id too. Since i'm from Nepla i can't contact to Apple . So how can i be able to change my Security Answers . Help

    Help me to change my Security Questions .

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 Hi I have forgotten my security answers what is my next step please?

    Can you help please? I have forgotten the amswers for my security...I put in what I thought were correct but evidently not...??
    Bo

    If the recovery email doesn't do it for you, go to the ExpressLane: https://expresslane.apple.com then iTunes and iTunes Store to get assistance.

  • I have forgotten by security answers, how can I get help without calling ITunes?

    I have been trying to log in to my apple Id in order to make a purchase, but i created my security answers over six years ago and the answers I produced no longer apply. Due to this, I am unable to make a purchase although I have Itunes credit in my account. Is there any way of talking to Apple about the problem without calling?
    Thanks

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

Maybe you are looking for

  • Why can i not hear any sound on my apps?

    New Iphone 4, i can hear clicks, my itunes works - but i cant hear any sound on my apps?  Ive checked settings and audio, but no luck.  Tried playing with the volume buttons too.... Anyone had this issue?

  • Attach number to multiple accounts

    Hello, Is it possible to attach a skype number to multiple accounts? We are going to use it for business puproses. Or is it possible that when I answer a call, I can pass it through to my colleague? To his/her own skype account. Thanks in advance!

  • Relativley simple jsp problem

    I'm working in a small project and part of it is when a user registers, there details are checked for errors (eg null value). If there is an error it should appear on screen if there is not it should forward to a confirmation page from the register p

  • Password expiry option for sql server logins

    Hi Experts, Can we set 'password expiry option' at a time for sqlserver logins as in sybase. Thanks Shashikala

  • Exception when invoking create method on entity ejb's home object

    I have a simple entity bean. I am able to get the reference to the entity's home object. But when I run create method on entity's home interface, I get the following exception. The create method takes no arguments as the primary key is Auto-Increment