HT201209 I have right to rent 2 movies for free. How can I see where is my free account or if I rent some movies Apple don´t take any pay?

I have right to rent 2 movies for free. How can I see where is my free account or if I rent some movies Apple don´t take any pay anymore?

Not all content types are available in all countries, Apple can only sell content where the copyright holder has granted them a license to do so, and is some cases what a country's laws allows them to - a list of what is available where is shown on this page : http://support.apple.com/kb/TS3599

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I have two iphones, different telcos, i am using the same apple id for both - how can i use the 10GB icloud free memory of my new iphone 5?

I have two iphones, different telcos, i am using the same apple id for both - how can i use the 10GB icloud free memory of my new iphone 5?

Thank you KiltedTim!
YES, that is the free 5GB icloud memory for each apple ID. Can I not add the free 5Gb of my second Iphone to my original apple ID (5GB also) as I want to use one Apple ID name on both 2 Iphones? Is it necessary to have a different apple ID for the second Iphone to avail the free 5GB it carries with it?

How can i see all the songs I already purchased on my two computers. I don't have a network

how can i see all the songs I already purchased on my two computers. I don't have a network

nievesfromaustin wrote:
I guess the question is how can I listen to all my songs that i bought from my two computers if i want to listen to all of them in one computer. I don't have a network. Is there a web base site I can do that? or anything else?
Please help
Songs that you purchase from the iTunes Store are simply files. They only sit on the computer where you purchase them, until you copy them to another computer.
That is how it works. There is no web site where you can play all your files. It's primitive I know, but there may be changes coming.

I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.

I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

TS1702 I am being billed for Itunes that I never ordered. How can I see where they are being sent?

I noticed on my bank accounts purchases for I tunes for the past couple of months. Neither my daughter or myself have authorized these,
How can I find where these purchases are being applied?

You can check the purchase history on your account via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option on your computer's iTunes - though I'm not sure if that shows in-app purchases and/or auto-renewing subscriptions. If you don't recognise the charges then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have problem in libya map for n78 how can i upda...

please in last version of nokia map i have libya map and more setails for road (all road in it) but now libya map is only big road but the small road not in it how can i update it

Hi anaalmnse
Presumably you have updated from Nokia Maps v1.0 to v2.0 and now have Navteq mapping in place of former TeleAtlas. It depends whether you updated application yourself from:http://europe.nokia.com/A4984199 or upgraded device firmware to latest which then included Maps v2.0.
If it is the former scenario, you could have re-formatted the device to take it back to "out of the box" condition with the earlier version of Nokia Maps pre-installed, but if the latter applies you are stuck with it unfortunately.
Happy to have helped forum in a small way with a Support Ratio = 37.0

I have an Olympus E620 and have bought an IPad 4th Generation. How can I transfer my pictures from the camera to the IPad?. My camera does not take SD cards.

I have an Olymput E620 and iPad 4th generation, how can I download the pictures off the camera to the iPad?
The only cable I can find with lightning and usb is the apple camera adaptor but it is £25 from Apple which is a bit expensive if it will not work. Some peoples reviews seem to say this will not work, I can not use the camera reader by Apple as this only takes SD cards and my camera takes XD and compact flash cards. I have realised that you cannot use this cable on a card reader which is a shame and means taking more cables on holiday with you and more likely to get lost. This is so frustrating as one of the reasons of buying the iPad was to use, to transport photos whilst away instead of having lots of cards which do get lost and damaged. I hope someone can help as there seems to be a lot of confusion as to what works in cases like this.

go to start - computer - right click on ipod and import pics.
Peace, Clyde

My iphone is locked to an icloud account that I have lost the login details to. How can I change it to my current account set up on my PC?

Can someone help that doesn't want £25 to do so?

Hello Applehateruk,
Thank you for the question. It sounds like your iPhone is locked using Activation Lock:
With iOS 7, Find My iPhone includes a new feature called Activation Lock, which makes it more difficult for anyone else to use or sell your iPhone, iPad, or iPod touch if you ever lose it. It starts working the moment you turn on Find My iPhone in iOS 7. With Activation Lock, your Apple ID and password will be required before anyone can:
Turn off Find My iPhone on your device
Erase your device
Reactivate and use your device
This can help you keep your device secure, even if it is in the wrong hands, and can improve your chances of recovering it. Even if you erase your device remotely, Activation Lock can continue to deter anyone from reactivating your device without your permission. All you need to do is keep Find My iPhone turned on, and remember your Apple ID and password.
If you have forgotten the password to your Apple ID, you will need to reset the password for your Apple ID:
What if I forget my Apple ID password?
If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity. Once your password has been reset, it will work normally with Find My iPhone and Activation Lock.
If you forget your password and cannot reset it, you will lose access to your Apple ID and may be unable to use or reactivate your device. To help prevent this, visit My Apple ID periodically to review and update your account information.
You can find more information about Activation Lock in the following article:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT204053 I have lost my Iphone, how can I see where it is

Help I don't know how to look up where is my phone on myu PC

If you had it setup on the phone before you lost it, you can log in on any internet browser: https://www.icloud.com/#find
http://support.apple.com/kb/PH2696

HT1725 I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?

I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?

In the "Store" menu, click "Check for Available Downloads"

HT201209 I have redemed my itunes card for $25.00. This amount shows next to my name. I cannot figure out how to purchase items using this amount. When I try to apply this, it tells me the promotion has been redeemed but I have not been able to buy anythi

I have redeemed my itunes card for $25.00. This amount shows next to my account name. I chose songs from the itunes store and added to my wish list, but when I try to purchase these using my $25.00, it tells me this has already been redeemed. How do I buy songs and use my gift card to pay for them?

The amount is already credited to your account. Purchase something and it will use this balance.

HT201304 I have forgotten my "restrictions code" passcode. How can I get a new passcode? Thanks for your help. Paul

I have forgotten my "restrictions code" passcode. How can I get a new passcode? Thanks for your help. Paul

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

I have a macbook air and I can't cut and paste in itunes. The right clic does not work. How can I work this out?

I have a macbook air and I can't cut and paste in itunes. The right clic does not work. How can I work this out?

Great tip Stephen!!
I was so frustated from this issue that I used to use Windows iTunes for mass editing info, adding Lyrics etc and then transfering songs to Mac. This tip has alleviated my pain!!
Thanks for the tip. This question should be tagged as answered.

I'm embarrassed to ask this: when I click to initiate a new email message in the "From" box it automatically chooses the wrong email address (I have three but use one mainly). How can I get the right choice to appear automatically?

I'm embarassed to ask this: when I click on the new mail icon to write a new email message, in the box "FROM" appears the wrong email address: I have three but mainly use one. How can I correct this so that the right email address appears in the "FROM" box?

I assume this is Apple Mail. Try this:
Preferences > Accounts > your-first-account
Select Outgoing Mail Server of account/name you wish to use and check Use only this server
Repeat for other accounts.

HT1918 How can I see ALL transaction history in my account. Specifically, I would like to see the gift cards I have redeemed for my account. I know I have over $200 in my account but it is not showing the balance anywhere. Any ideas?!?!?

How can I see ALL transaction history in my account. Specifically, I want to review the gift cards I have redeemed but the amounts are not showing up in my account. I know I have over $200 in my account and I am unable to access it. The site wants me to pay by credit card and I don't want to do that. Any ideas how I can recover the money in my account?

You can only view your account's purchase history, you can't view a history of card redemptions.
My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
To view your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
You've tried logging out and back into your account to see if your balance then shows ? If not, and you can't see where it might have been spent, then you could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201209 I have right to rent 2 movies for free. How can I see where is my free account or if I rent some movies Apple don´t take any pay?

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