HT201209 I have successfully loaded a gift card worth10.00 $ but when i try to use in to buy gems in clash of clans it says "insufficient st store credits" or "please contact apple..." even though im just getting gems that s only worth 5$ .please help.

I have successfully loaded a gift card worth10.00 $ but when i try to use in to buy gems in clash of clans it says "insufficient st store credits" or "please contact apple..." even though im just getting gems that s only worth 5$ .please help.

The problem is im from the philippines and calling US FROM HERE WILL COST ME EVEN MORE FOR A 10 dollar gift card. I wondering if i can just email the support etc. or whatever online resource they have. Thanks

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HT4059 I have enough credit showing in my account but when I try to purchase a book for $.50 less than my credit, it says insufficient credit.

I have enough credit showing in my account but when I try to purchase a book for $.50 less than my credit, it says insufficient credit.

Good question. I haven't purchased an eBook, but all other purchases have been subject to sales tax (Canada).

HT201209 I mistakenly redeemed my iTunes gift card in iTunes when I wanted to use iBooks. Is there anyway that i could still get a book?

I wanted to get a book on iBooks, but I mistakenly redeemed it with iTunes. What should I do now?

An iTunes gift card is redeemed onto an iTunes account, so even though you may have redeemed it via the iTunes store its value should be on your account - so as long as you use the same account for buying ibooks then you should be able to use that balance. I redeem my cards via my computer's iTunes and can use it to buy from my computer's iTunes, the App Store and iTunes store apps on my iPad, ibookstore and the Mac App Store

I just redeemed two 50 dollar itunes cards. When I tried to use for the app i intended(Clash of Clans) it says I do not have the app attached to the apple ID to the itunes cards

I do not understand why it is telling me the app(clash of clans) is atached to another apple ID.

Hi ..
The Clash Of Clans is an In-App purchase which requies a credit or debit card account be on file in iTunes.
iTunes Store: Accepted forms of payment
Make sure you are signed into the iTunes Store with correct Apple ID.
Tap Settings > iTunes & App Store > Apple ID

HT201209 I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right

I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right! Real Geniuses in that store!

If so, then review the first link to see if you can troubleshoot your issue yourself. If that doesn't work, then contact iTunes Support via the second link below:
Invalid, inactive or illegible codes:
http://support.apple.com/kb/TS1292
Contact iTunes support here:
http://www.apple.com/support/itunes/contact/
Cheers,
GB

HT201195 I bought an itunes gift card . But when im redeem it says " the gift certificate or prepaid card code you entered hasnt been properly activated.. Please contact apple. Com " plss help me..

I bought an itunes gift card . But when im redeem it says " the gift certificate or prepaid card code you entered hasnt been properly activated.. Please contact apple. Com " plss help me..

You can contact iTunes Support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I see my balance

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.

Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb

Just updated the lion os x, and now when I try to use my optus dongle, it comes up with the message saying that it won't work because Java Runtime needs to be installed. Help?

just updated the lion os x, and now when I try to use my optus dongle, it comes up with the message saying that it won't work because Java Runtime needs to be installed. Help?

Have you run Software Update. You have Java already installed, but it needs to be updated.

I bught a new Time Capsule 2Tb. I connected it to my internet router. I manege to set it up as base station but when i try to use it with time machine I always get the message "Check your IP addres"? What am I doing wrong? On my computer I have OSX 10.7.5

I bought a new Time Capsule 2Tb. I connected it to my internet router. I manage to set it up as base station but when i try to use it with time machine I always get the message "Check your IP addres"? What am I doing wrong? On my computer I have OSX 10.7.5

What IP address does the TC have and what IP does the computer have?
We need more info as we really have no idea what your network looks like.
Modem router, model, type of broadband?
TC setup as bridge or router?
Is the computer getting internet via the TC?
Are you using wireless or ethernet?
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Did this work the first time for backup and has now failed? If so simply reboot the TC. It is a constant bug that the TC is lost to the network.

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regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I successfully downloaded ADE 4.0 MacOSX, but when I try to open my epub file, a pop up box comes up and says: No available application can open it. Anybody have any ideas on how to correct? Thanks

Successfully downloaded ADE 4.0 MacOSX, but when I try to open an epub. file, a pop up box says: No available application can open it. Anybody have any ideas on what I can do to open the file? Thx.

Successfully downloaded ADE 4.0 MacOSX, but when I try to open an epub. file, a pop up box says: No available application can open it. Anybody have any ideas on what I can do to open the file? Thx.

Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings!

Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings! Anyone else have this issue?

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vivianp45768349 wrote:
I don't have a system. It's my personal computer.
You do. Your system is either Windows or Mac (or maybe a couple of other less popular choices) and a version of one or the other.
When you set up your machine, you were asked for an administrator user name and password. You need both of these to install software.

When I want to buy gems for clash of clans it says cannot complete transaction and to contact apple/iTunes support. Can you help me

When I want to buy gems for clash of clans it says cannot complete transaction and to contact apple/iTunes support. Can you help me

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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I have a 2011 tahoe. My bluetooth functioned properly until I updated my iPhone. Now the iPhone connects to the Tahoe but when I try to call a number it does not work. Either it cals the number and has no outgoing or incoming sound or it just says it iis unable to complete the call.

I would check with the Auto dealer where the vehicle was purchased to check and see when the bluetooth software was last updated on your vehicle. With the vehicle being a 2011 and if the software has not been updated since the dropping of IOS 7 then obviously there will be software incompatibilities.
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HT201209 I have successfully loaded a gift card worth10.00 $ but when i try to use in to buy gems in clash of clans it says "insufficient st store credits" or "please contact apple..." even though im just getting gems that s only worth 5$ .please help.

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