HT201209 I lost number from the gift card

I lost number from my gift card .
What I do to get the gift card numbers ?

If you lost the card itself, then just as if you lost cash, it's gone and there's nothing you can do. If you still have the card and just can't read the number, then see this support article:
http://support.apple.com/kb/TS1292
You'll need to contact the iTunes Store Support; instructions are at the bottom of that article.
Regards.

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I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The MAS should use any credits first and then apply the remainder to a listed bank card.

If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

Hi, in my case It did not use the balance first. I had balance but it used my credit card. Do I have to sign in Itunes first? Thanks.

I have redeemed an iTunes gift card. If I buy an app which costs money will it take money from the gift card or from my account.

I Have redeemed an itunes gift card. i want to purchase an app which will cost me money (minecraft) if I buy this app will it take money from my bank account or will it take money from this gift card. And pls if you have to tell me how to Use the gift card to buy stuff.

It'll take money from the gift card; iTunes Store credit is used up first if allowed for a given purchase.
(116146)

TS1292 Where's the serial number on the gift cards?

I have a card with illegible activation code therefore they keep asking for the serial number. However, the graphic is useless since there are four series of numbers in that area and I tried them all and none of them work. Help please!

http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT3702 I had a I-tune card that I have been using I put it onto my computer at least two years ago and have been using it, I have like 2.83 left on the card, and it will not allow me to use my money until I put the three digit code from the gift card.

I no longer have this card it was at least two years ago I put all of the information, then and never need it again until today

Hi and Welcome to the Community! Sorry, but clarity is absolutely critical in this case...hence:jasonallencataldo wrote:
Everytime I try to set it up it says, "email already in use, enter a different one".
Please clarify exactly the steps you take to get to that point (e.g., boot up > initial configuration screens > configure BBID, etc.). Also, please clarify the exact and complete content of the error message presented. Clarity is critical here...so please be very careful and very exact. If we guide you wrongly, you could lose everything. Let us know.

Itunes using Credit Card # NOT the $ from my gift card

I redeemed a gift card and it seemed to go through successfully. I have the amount on my itunes home page. But when I go to purchase an APP it takes it from my credit card and not the gift card amount. How can I get it to use the money from the gift card?

How can I get it to use the money from the gift card?
Purchase music, videos, television shoiws or movies.
In Canada, gift card balances cannot be used to purcahe apps.

My itunes won't allow me to use the money from a gift card

I recieved a gift card, I redeemed it and purchased a few songs as usual. However, when I went back to use it a few days later itunes kept trying to bill my card instead of using money from the gift card.

There's nothing wrong. Apple does not allow gift purchases using a gift card. In order to get an item in iTunes, you have to use your credit card or debit card. I know this is not what you're looking for but I hope I answered your question.

I reset my password for my apple id account now I can't access my current balance on the gift card I just redeemed. What do I do?

I reset my password for my apple id account now I can't access the rest of my balance from
the gift card I had just purchased.

Hi there,
You may need to force quit the application. Take a look at the article below for more information.
Mac OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
-Griff W.

HT3702 why it wont take my money on the gift card

i have a billing problem i owe money but it wont take the money i owe from the gift card that i just put on my account

You have to work this out with iTunes Support.
http://www.apple.com/support/itunes/contact/
You can change the country in the next screen in the upper left if needed. Click on Contact iTunes Store Support under the iTunes Store heading at the top right side of the page. Then click on Purchase, Billing & Redemption in the next screen and follow the prompts.

Can i gift someone an episode with the gift card money i have?

i have about $5 left on my gift card and i want to gift a friend of mine an episode of boondocks and when i click gift this item it takes me to billing information and i have enough in my account from the gift card to pay for it but it wont let me.

Welcome to AD!
I've read that gift card can't be used to give gifts:
+Gift Certificates may not be used to purchase other Gift Certificates, iTunes Cards or Allowance Accounts.+
http://www.apple.com/legal/itunes/us/terms.html#SALES

HT5035 I had $8 from a gift card in my acct then redeemed the number from a second gift car of $30. The $8 disappeared and now there's only $30 rather than $38? Any ideas?

I had $8 from a gift card in my acct then redeemed the number from a second gift car of $30. The $8 disappeared and now there's only $30 rather than $38? Any ideas?

Good advice

I wrongly scratched the gift card and lost few figures of the code, how can this be sorted, I wrongly scratched the gift card and lost few figures of the code, how can this be sorted

I wrongly scratched the gift card and lost few figures of the code, how can this be sorted, I wrongly scratched the gift card and lost few figures of the code, how can this be sorted

If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

HT201209 Please help, tried to redeem an App Store gift card for $15.00. It worked when I put it in earlier but I was still charging purchases to my credit card. I did not see how to switch over to the gift card. Credit is gone and code now invalid. W

I need help with redeeming a $15 App Store certificate. I tried to redeem earlier in the day and it was credited to my account. I could not figure out how to switch payment from my credit card to the gift card credit. Later on in the day I see the credit is completely gone and now the card is invalid. Nothing was purchased with the gift card so I want to know where the credit went. I also have$5 credited to my Apple ID from a past gift card that I can't access. What can I do. Is there a customer service number???

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

The gift Card from iTunes is loaded into my account, but it still asked me the code!! What to do?

I loaded the gift card into my account at iTunes Store but, when i try to reedeem keep on asking me the code!!! What can i do If i lost the gift card?

Dreyben wrote:
I loaded the gift card into my account at iTunes Store ...
This means your iTunes account already shows a credit balance. For example, if you successfully loaded a $25 gift card into your account, your account would show a $25 credit balance.
Dreyben wrote:
...when i try to reedeem keep on asking me the code!!
You should not try to redeem any longer! "Redeem" is what you did in the step above - what you called "loaded".
To use the value of the card, simply make a purchase from the iTunes Store. If you purchase something for your own personal use (not a gift, for example), then the cost will come from your store credit.

HT201209 I lost number from the gift card

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