HT201209 I opened a gift card email then clicked redeem when the card number came up but the money hasn't been added to my apple id?

I opened a gift card email then clicked redeem when the card number came up but the money hasn't been added to my apple id? What have I done wrong and where has the money gone?

May be a refresh issue. Sign out then back in your account again.

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TS1292 I just downloaded a gift card to my iPod but no money showed up

I had just bought a 15 dollar gift card and put it in and no money showed up on my account

Does your iPod appear in the left-hand section of iTunes under devices?

So im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?

so im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?

This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs?

HT201209 i'm trying to activate my gift card from last christmas but it keeps telling me to "try back later". Please help I hate to see $25.00 go down the drain.

i'm trying to activate my gift card from last christmas but it keeps telling me to "try back later". Please help I hate to see $25.00 go down the drain.

Click here and request assistance.
(91679)

HT201209 I have a conflict, my question is, "If I put a itunes gift card number into the area to see if it is redeemed, and it says already redeemed, does that mean it was redeemed on my account, or in general, it was already used by someone?"

I have 2 granddaughers saying the other received the gift card on their itunes account. ONe has her account info, the other can;t remember her info to log into her account, (she is young). I typrd the gift card number in from the card on one account and it says "already redeemed". Does this mean the itunes gift card was redeemed on that account, or could have been redeemed on any account, just in general already redeemed?

It just means that the card has been redeemed - you can't see a list anywhere on an account a history of card redemptions on it.

TS3297 Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?!(for 1st time purchase)

Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

How do I stop my new mac book pro from opening all my old emails and flasing them in the top right corner?

How do I stop my new Mac book Pro from opening all my old emails and flashing them in the upper right.

Copy the entire iTunes folder within the music folder on your old Mac to the music folder on your new Mac.
You can use an external hard disc for the transfer, or you can connect the computers together using Firewire Target Disc Mode as explained here: http://support.apple.com/kb/ht1661

HT1918 I can only purchase in the US app store however I live in the UAE, the problem is I bought an iTunes gift card quite while ago and to use that I had to have an Apple ID in the US app store, so I changed my region to the United States but now I hav

I can only purchase in the US app store however I live in the UAE, the problem is I bought an iTunes gift card quite while ago and to use that I had to have an Apple ID in the US app store, so I changed my region to the United States but now I have $0.76 in my account and it doesn't let me to change my region before using that amount of credit and there is no any app which costs $0.76 and I want to change back my region to the United Arab Emirates.
Please help me!

Click here and ask the iTunes Store staff to zero your account balance.
(93247)

Im having problem with my itunes, i tried to put new gift card abunch of time but its always tells me that in put invalid security code.. what should i do now?

Im having problem with my itunes, i tried to put new gift card abunch of times but it keep telling me Invalid security code. What should i do now pls. help me, can't update all my apps anymore they dont let me!!

you have to log in to your account on the computer iTunes and edit your payment information there.
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918

Hello, okay? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowe

Hello, how are you? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowered any other game and not upgraded the already downloaded. I do not know what exactly I have to do, because if informed a new payment method continues with the same problem, checked the card bill and really had given an error, because there was no billed the game. I ask you to verify what happened and explain to me what I need to do, because my single card is Visa's and do not intend to return others to use the services of the App Store.
Thank you for understanding.

I think you need the app store support. http://www.apple.com/support/mac/app-store/contact/ Go there and use one of the methods to contact them about your issue and they should be able to help you out.
This forum isn't checked by Apple employees but is for users to help each other out.
Phil

I have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this

i have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this

coIt is a code. See:
iTunes Store: How to redeem a code
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes

My old apple ID had a redeemed gift card on it with a balance still remaining. I made a new apple id today, and it says I cant use the remaning gift card money on any of my apps with my new apple id? The balance shoes up on my new apple id but it wont wor

I had an apple ID that I could never remember. I did manage to redeem a gift card on it with a balance still remaining. I made a new apple id today, and it says I cant use the remaning gift card money on any of my apps with my new apple id? The balance shoes up on my new apple id but it wont work? I tried to log in under my old apple id, but I cant as my new one as been created?
How do I fix this?
Thank You?

Any purchases and downloads associated with an apple id are forever tied to that apple id. You can not merge any content, purchases, or info between the two accounts.

HT201195 I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(110287)

HT4463 I got I tune gift cards...I'd like to use them purchasing other items at apple store...BUT they appear geared only to purchase tunes...it keeps referring me to billing information even though I have money in credit

I got I tune gift cards...I'd like to use them purchasing other items at apple store...BUT they appear geared only to purchase tunes...it keeps referring me to billing information even though I have money in credit

Credit balances do not expire. First, make sure you're logged into the iTunes Store using the account ID and password you set up, or used, when you redeemed your cards. If you are, try signing out of the account and back in.
If you're sure you are using the correct account and that you're signing in to the iTunes Store, and signing out and back in doesn't help, go to the Purchase History and review your purchases to make sure that you should indeed have a balance left. iTunes doesn't always refresh the balance it shows, so it's possible you spent the money and it just wasn't being reflected in the display, thought it would be unlikely that you spent the entire balance unless you have a credit card on file as well.
If you confirm that you should have balance left but the iTunes Store isn't showing it correctly, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT1918 Hello! Staff of E4 Group JSC use Apple devices for call, reading email and calendars. When the user open event in calendar of iPhone or iPad, he does not see attachments (picture №1, picture №2). But it is possible on Blackberry (picture №3).

Hello!
Staff of E4 Group JSC use Apple devices for call, reading email and calendars. When the user open event in calendar of iPhone or iPad, he does not see attachments (picture №1, picture №2). But it is possible on Blackberry (picture №3). How user of Apple can see these attachments? Recommend please any apps for it.

Hello!
Staff of E4 Group JSC use Apple devices for call, reading email and calendars. When the user open event in calendar of iPhone or iPad, he does not see attachments (picture №1, picture №2). But it is possible on Blackberry (picture №3). How user of Apple can see these attachments? Recommend please any apps for it.

HT201209 I opened a gift card email then clicked redeem when the card number came up but the money hasn't been added to my apple id?

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