HT201209 I put in my gift card to redeem it and it said it was redeemed but the $10 did not go into my credit. I had 3 the other two redeemed fine

What do I do

Hello, Morgan.
Thank you for visiting Apple Support Communites.
If you are having issues redeeming an iTunes Gift Card, here is an article that you may find helpful. See the section labeled Contact iTunes Store Support.
If you can't redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Cheers,
Jason H.

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HT4191 I can sync Outlook notes through iTunes to iPad and iTouch but not iPhone3GS. I cannot see "Sync notes with Outlook" under info for iPhone but the other two work fine. Same settings on all !!! What do to next ??

I have iPad3, iPhone3GS and iTouch all set up with latest software. I sync with a Sony VAIO and the sync is fine and complete with the iPad and iTouch. The iPhone refuses to allow syncing of Outlook Notes from laptop to iPhone. On both other devices the sync of Outlook Notes and everything else works fine. I have follwed other blog suggestions and erased/added accounts, checked that there are not any Notes with no data or headings and all the other ideas but to no avail. The difficulty is only with Notes syncing to the iPhone, works fine with iPad and iTouch.
What do I do next ?

The apple store fixed it for me. They basically said I had too many "calendar" sources checked. They eliminated all but the calendar "from my PC". When I open the iPhone calendar, and click on the upper left calendar button, only one calendar shows up (from my PC). iCloud calendar is off, google calendar off, etc.

I have the iPhone 4 and I put a vanilla gift card visa on there and i used all the money on there I can't update any of my apps till I get rid of the gift car and I don't want to put another card on there please help me I just need to have the option none

I have the iPhone 4 and I put a vanilla gift card visa on there and i used all the money on there I can't update any of my apps till I get rid of the gift car and I don't want to put another card on there please help me I just need to have the option noneI have the iPhone 4 and I put a vanilla gift card visa on there and i used all the money on there I can't update any of my apps till I get rid of the gift car and I don't want to put another card on there please help me I just need to have the option none I've checked.

Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend.

My wifi usually automatically hooks up my other home's wifi, but i went away for a while and it hasnt connected so i tried to put the password in again, and it said it was connected but then it just lets it go. And it is refusing to work.

My wifi usually automatically hooks up my other home's wifi, but i went away for a while and it hasnt connected so i tried to put the password in again, and it said it was connected but then it just lets it go. And it is refusing to work.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Why when I redeemed a gift card on my ipad and rented a film was I charged from my account and not the card?

I was given a gift card and on the back it said I should go to music on my device and to the bottom of the page and click redeem. I did and entered the number on the card. I then went to films to rent a film and have received a receipt for a payment taken from my card. What did I do wrong? Is it indeed worth having these gift cards if I don't want to download music?

I have the same problem as I first redeemed my gift card on my ipad and I can see the credit through itunes, but when I tried to purchase an app for my mac it appeared that my gift card has already been redeemed. The App Store gift card said it can be used on downloading any apps to iPad, iPhone, Mac.
Can anyone helps me out here?!! Thank you.

I set up an iTunes acct and downloaded an iTunes card yesterday on an iPod touch and it said it was successful but I had trouble and best buy said the iPod didn't sync. Can I now set it up on my iPad?

I tried to set up my daughters iPod touch yesterday on my mother's computer. I used an iTunes card and set up an iTunes account and it said it was approved however none of the app boxes ever showed up on the iPod. The only thing that shows up is a cord and an iTunes logo. I went to best buy and the technician told me the iPod didn't sync with the computer when the iTunes were downloading. Today I learned whatever computer you set you iTunes account up on and sync your iPod to is the only one you can continue to download onto your iPod. Since I wasn't successful in syncing the iPod the first time can I now set the iPod up to my iPad and if so did I waste the iTunes card that said was successfully downloaded on my mother's computer yesterday?

Okay, but this is nothing new. Purchased content has ALWAYS been permanently tied to the AppleID account used to buy it. It has never been transferable between accounts, or playable on computers not authorized for that account.
It has nothing to do with how you sync or save your OWN music. You cannot authorize your computer for music bought with an AppleID that you do not control.

How do I get incoming mail in one of my mailboxes unstuck. It will not download any mail in one box but the other mailbox works fine

How do I get incoming mail in one of my mailboxes unstuck?? It is trying to download it but seems jammed. The other mailbox is working fine. I know there is mail there because it is coming into my bb. This just started this morning. I took someone's suggestion and duplicated my mail from the library and I then put com.apple.mail.plist on my desktop. I was unable to delete the incoming mail from the mailbox however so don't know what to do.
Help?

Try this: If this is Apple Mail, select the Mailbox, then from the Mail Menu>Mailbox>Rebuild.

Redeemed credit to the wrong Apple ID in error. How do I get credit put back on gift card to redeem to the correct account please?

I redeemed credit to the wrong apple ID (mine instead of my wife's). How do I ask apple to refund to card so she can redeem to her apple ID?

If you've only just redeemed it and haven't spent any of it then can try contacting iTunes Support via this page and ask them if they can move it to your wife's account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT5035 I added a $25 gift card to my account and it said that my balance is $17.50. Why didnt i get the whole $25?

I have never had this happen before. I havent bought anything. I went to redeem it and i only got 17.50 of my 25.

David...
You need to take into consideration taxes and any applicable fees.
iTUNES STORE - TERMS AND CONDITIONS

I have three user accounts on one computer. On only one account when I when I check Help - About fire fox only one user account says apply update and won't apply. The other two work fine.

One of three user accounts on the same computer appears to not be updating to 8.0.1 correctly. One admin and one none admin user account says it is up-to-date. The other non-admin user account, under Help About Firefox says apply update, but won't.

As long as you installed MS Office into its default location (the top level /Applications folder) it will be available to all user accounts on the Mac.
As far as licensing is concerned you only have to enter the license code once, which you should do right after installing MS Office, in the same admin account you installed it from, by opening any one of the MS Office applications. There is no additional licensing required for additional user accounts on the same Mac.
Each user account is able to run the Office apps. The only thing you will have to do is go through an initial setup screen in each user account (but this setup does NOT involve entering any additional license codes).
You may have problems if you installed MS Office in a particular user account (i.e. NOT in the top level /Applications folder).

Home sharing is not visible on one laptop, but the other one is fine.

I need some help. I am trying to home share between 2 laptops. Should be simple right? Laptop A has all the media. I want Laptop B to be able to access it. I am using the same itunes ID for both computers and each computer has authorized that account. Under preferences the sharing in enabled for both laptops. Laptop A that has all the desired media can also see Laptop B under 'Sharing'. Laptop B cannot locate laptop A. There is no sharing icon at all. I have read through the support, tried authorizing and sharing under preference etc. Logged in and out multiple times. I have even updated Bonjour, but I am still unable to view Laptop A or see any sharing icon at all. The sharing icon simply disappears after I log on to home share. I am on the same network and there is only one router. If someone could offer some insight I would be eternally grateful.

Hi Marinosh,
Thanks for visiting Apple Support Communities.
You mention that you've already tried some steps, but I wanted to make sure that you've tried all the steps in the article below if Home Sharing isn't working on your iOS devices:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Best Regards,
Jeremy

HT201209 I have a conflict, my question is, "If I put a itunes gift card number into the area to see if it is redeemed, and it says already redeemed, does that mean it was redeemed on my account, or in general, it was already used by someone?"

I have 2 granddaughers saying the other received the gift card on their itunes account. ONe has her account info, the other can;t remember her info to log into her account, (she is young). I typrd the gift card number in from the card on one account and it says "already redeemed". Does this mean the itunes gift card was redeemed on that account, or could have been redeemed on any account, just in general already redeemed?

It just means that the card has been redeemed - you can't see a list anywhere on an account a history of card redemptions on it.

Can I transfer money to other accounts on my iPad with iOS 5.1.1? I created another account and put an iTunes gift card on it, but then I realized that all of my apps are on another account, so how do I move that money over?

Can I transfer money to other accounts on my iPad with iOS 5.1.1? I created another account and put an iTunes gift card on it, but then I realized that all of my apps ere on another account, so when I recovered the password of my previous account, I had money on an account that I do not want to use. Can I transfer the money over?

Not on your own. Click here and ask the iTunes Store staff to put it back onto the card; they'll only do this if none of the balance has been spent.
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HT204053 I put an iTunes gift card into my iTunes app and wanted to use it to buy more iCloud storage. How do I do that? iTunes and iCloud are different accounts. Help

I put an iTunes gift card into my iTunes app and wanted to use it to buy more iCloud storage. How do I do that? iTunes and iCloud are different accounts. Help

Not on your own. Click here and ask the iTunes Store staff to put it back onto the card; they'll only do this if none of the balance has been spent.
(115868)

I put in my gift card code and at the top of my home page it says that I have 15 dollars. When I go to purchase it still makes me put in the code and says that it invalid. How do I pay for something when I already put in the code? please help

I put in my gift card code and at the top of my home page it says that I have 15 dollars. When I go to purchase it still makes me put in the code and says that it invalid. How do I pay for something when I already put in the code? please help

See Here > http://support.apple.com/kb/TS1646
If no joy...
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT201209 I put in my gift card to redeem it and it said it was redeemed but the $10 did not go into my credit. I had 3 the other two redeemed fine

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