HT201209 I use a Gift card to buy a game and it doesn't work how can I get my money back please help
I used a gift card to buy games and one of them doesn't work how can I get my money back
If the game doesn't work (and you've tried deleting it and re-downloading it via the Purchased tab in the App Store app and you've also tried contacting the app's developer) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I just acsidantly buy Aperture but i changed my mind. How can i get my money back?
I just accidently bought Aperture from App store. However I changed my mind I how can I get my money back?
Too late. According to the Refund Policy of the App Store (which is the same for the iTunes Store), once you acquire it, it's like opening up the box and using it. The product is loaded on your computer, and it's registered to you. You know that almost all Apple Pro products have a 30 day trial policy, so you could have tried it for 30 days.
Though you may not get far, try writing a professional message here:
http://www.apple.com/support/mac/app-store/ -
I accidentally deleted my apple gift card which I got via email from a friend. How can I get to it?
If you have the receipt, no guarantees but definitely contact Apple > Contacting Apple for support and service
They might make an exception. -
HT201209 How can I get my money back if someone gifts me after I bought it on iTunes?
How can I get my money back if someone gifts me after I bought it on iTunes?
EmmyThe person who sent you the gift can either try resending it to somebody who doesn't already have it, or they can try contacting iTunes support and see if they can get a refund or credit for their gift : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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i order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?
Did you order from the Apple on-line store? If so, see this link about canceling the order. However, it may be too late.
http://store.apple.com/us/help/viewing_changing_orders
Cheers, Tom -
How can i get my money back on my visa card and delet my song?
i need to now how can i get my money back on my visa card and delet the song?
All sales are final
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I try to use fototeca to iCloud (beta) in my ipod touch 5 gen and all my photos disappear, how can i get my photos back? ipod touch iOS 8.1.3 if you need something more tell me please
Firs go to fotoeca's support site
If they are not on the iPod or on iCloud then your only hope is:
- A data recovery company
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
http://www.pcrecoverytools.com/ipod-data-recovery.html
-iPod touch Deleted Photo Recovery Tips You Should Know -
How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you
Apple does not have a presence here, this is a user to user forum. You would probably have more success contacting iTunes Support at http://apple.com/support/itunes/contact/.
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Hello, I was trying to purchase Whats app, when I try to enter my credit card info, it keep telling that my security number don´t match, but my credit card got charged, 3 time in a row. I can send a screen capture of the message telling that already charged my card.
How can I fix this problem? I mean how can I download the app or get the credit in the store or get my money back?
Thanks in advanceHi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy -
I have an itunes card i scratched off the code with the silver tag how do i get my money back
I have a itunes top up card which has a scratch of bit on the back.
scratched it of and the code has come of with it how do I get my money on my iPod now ?Whatever you read about iTunes is wrong unless you're actually referring to feature movies, not videos. Videos, apps, music and iBooks you can re-download:
http://support.apple.com/kb/ht2519
Download to your computer and then sync to your iPod touch whatever will fit.
And no, I can't say with certainty that they won't give you a refund, but it's unlikely. The most probable outcome, if you do indeed mean movies, not TV shows or other videos, is that they would set up an additional download. For other content they'll probably just direct you to the same instructions on re-downloading I just posted. -
Somebody managed to get into my itunes, add credit from a different credit card and then bought some asian app for $99.99.
How exactly did apple allow someone to add credit from a credit card that doesn't have the same name as the account holder?
How do i get my credit back?Welcome to the Apple Community.
Contact your credit card company. -
I would like to know how can i get money back (follow the subject).
thank you
(my english is poor. sorry)If you haven't received the item but you've been charged for it then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that in-app purchases and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
Need help. I have AppStore gift card. And the AppStore does not recognized it. Tell me error message this card is not found
Look at the card again carefully.
My sister had a similar problem as she put in the 5 as an S.
Also, iTunes cards can be read by your I
Pad camera for a quick and easy way to redeem.
http://support.apple.com/kb/HT1574 -
I've lost all my contacts off my phone I synced my I pad with the same account when I deleted the contacts from the I pad it deleted them from my phoneidont have it backed up on a pc how do I get it back
If you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted. The idea is that all devices using the same icloud ID are kept in sync. You need to use different IDs. You can keep the same iTunes ID so you can share the songs and apps. But use different icloud IDs.
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I some how blocked the members pictures on your site and can't get them back,dont know how,no good being on a dating site if you cant see who to chat to,my daughter can get the pics on her laptop help ?
With the site on display, click on the site identity button (for details on what that is see [https://support.mozilla.com/kb/Site+Identity+Button]) and then on More Information. This will open up the page info dialog.
First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)
Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.
This should hopefully resolve your issue, but also see https://support.mozilla.com/kb/Images+or+animations+do+not+show
Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.
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