HT201209 I want to buy an app but it's making me answer questions that I have forgotten the answer too

I want to buy an app but it's making me answeer two questions that I don't know the answer too

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Contact Apple through iTunes Store Support

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I can't buy and songs on iTunes with my iTunes gift card because it asks me questions that I have forgotten the answers to

I can't but song on iTunes with my iTunes gift card because after I type in my password I have to answer questions that I've totally forgotten

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
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I want to buy an app, but I can't because I forgotten my security questions which I can't reset because I didn't mention a rescue mail box...

Hello
I want to buy an app, but I can't because I forgotten my security questions which I can't reset because I didn't mention a rescue mail box...
I have already bought apps and games, but from my iPhone 4S, here i want to do it from my iPad 2, that's why it asks me security questions.
Please help me.
PS : The App is Pages.

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I want to buy Creative Cloud but can´t do it in my country (Uruguay), have any problems if I change my country??

I want to buy Creative Cloud but can´t do it in my country (Uruguay), have any problems if I change my country??

Your Adobe account details need to match your billing address so I'm afraid you can't select another country to get round this. Please contact a reseller.
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I am trying to purchase apps for my new iPad but cannot do so without answering my security questions, which I have forgotten the answers to. Help!

I am trying to purchase apps for my new iPad but must answer security questions to do so; however, I have forgotten the answers. Help!

Go to the Support button above right, connect to the Express lane, iTunes, Manage Account, then change password and security...content cannot be recovered so must be changed.

HT5312 I want to reset my security questions as I have forgotten the ones I had.

I want to reset my security questions as I have forgotten them. I have tried following your helpful hints but when i go into my account and then security questions I see no link to click on to send a re-set security questions. I have followed what your hints say but can't get any further as there is no link what do I do.

You need to contact Apple, either through the link in that article or by phoning them.
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I want to buy few apps but i don't have a credit card

i really want to buy a few apps like nfs etc
and i would love to pay for them...
but i don't have a credit card and i don't even plan to get one in near future..
till now i have been downloading and using only free apps with my itunes account
is there any other way i can buy paid apps from itunes?
shouldn't there be a way of making payments through the carrier ?
i will be more than happy if the apps bill is added in my carriers monthly bill
any ideas ?

The purchase of 3rd party apps is handled by Apple thru iTunes only. Apple collects the revenue for the developers keeping 30% of the sales price to cover credit card fees, hosting fees, DRM, collecting and paying applicable sales tax, etc. It isn't possible to charge 3rd party apps to your carrier's monthly bill, and your carrier probably wouldn't be interested in handling this for free if this were possible.

TS4009 i want to buy an apps but its telling me to contact itunes support

hello i want to purchase an apps on my phone but its telling me to contact the spport

Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do via the Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

I want to see movies in my HBO app, but when I try, I am told that I have to shut down my HTTP in my wi-fi settings. I do not know how to do this. I am a novice at this.

I want to see movies in my HBO app. I cannot do so because the message keeps coming up that I must take the HTTP off in my wi-fi settings. I do not know how to find this in those settings. I am a novice at this whole thing, so be patient with my ignorance with techie things.

There is no HTTP in WiFi settings. Are you talking about an HTTP Proxy server? If so, this may mean that the HBO App does not work correctly if you are using a Proxy server for your internet connection. To see if you are using a proxy go to Settings > Wifi and touch the blue ">" to the right of your network name. This will bring up the network connection details. At the bottom will be information about any Proxy server that you are using.
What exactly is the error message?

I can not remember my security answers to the questions, i am wanting to buy some music but it keeps asking for security questions when i cannot remember! What do i do?

I want to buy new music off itunes website on my Ipad, i know my email and password, after i have typed them in it asks me for a security questionaire. However i do not remeber the answers, how am i meant to download music as this is stopping me from doing it. I really need help as it is really annoying me! Thank you.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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I have a new computer and a new itunes program on it. I want to sync my ipod but i dont wsnt to loose all that i have on it. like my apps. How can i sync it to where my stuuf fom my ipod will tranfer to my new computer?

I have just bought a new computer. I had a itunes library on my old computer, but i want to sync my ipod with this computer. I have spent a long time reconstructing my playlists and podcasts. However im afriad to sync it because all of my apps and song i may have missed will be gone. I just wante to know if there was any more effeicient way to copy my old itunes to this new computer. I would lie to know as soon as ossible because i am expected to have some new songs on my ipod ready for class in a few weeks. Thank you!

The ipod is not a backup device. The music sync is one way - computer to ipod. the exception is itunes purchases. Without syncing: File>Transfer Purchases
Copy everything from your old computer, or your backup copy of your old comptuer, to your new one.

I use iphone 4 ios 6.1. i want to buy whatsapp app buy i cant buy it cos it says the email Id is for U.S why am in Nigeria. if i created another apple id using Nigeria country, will the app work with ma iphone that already have another id to purchase app

i use iphone 4 with ios 6.1. i want to buy whatsapp app but my previous apple id is for U.S using to get free app while i live in Nigeria. if i create another id for Nigeria region to buy Whatsapp app, will it work with my iphone that already have id?

Hello Emmanuel,
It sounds like you are trying to purchase an app on your iPhone while in Nigeria. You do not need to create a new Apple ID to do this. You will just need change the iTunes Store country in your iPhone settings and update your billing information to match the country you are in:
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Hi All! I have an iphone 4s. I want to buy an ipad but torn between wifi or wifi cellular. Can I use for sure, my iphone 4s as the wireless hotspot for my ipad if I get the ipad wifi only? And if yes, is the signal/connection good? Thank you.

Hi all! I have an iphone 4s. I want to buy an ipad but I'm torn between wifi or wifi+cellular because of the price difference. Can I really use my iphone 4s as the wireless hotspot for my ipad? If yes, is the signal good and fast? Thank you for your response.

Yes you can if:
1: Your cellular provider offers a data tethering option.
2: You have subscribed to this option.
Speed will be as it is with your existing iPhone.

TS1702 I cannot pursache an app because i need to answear some questions but i have forgotten the answears

I cannot purcase an app because it cost but i have money an i need to answear some questions that i have forgotten what can i do?

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account!

HT201209 I want to buy an app but it's making me answer questions that I have forgotten the answer too

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