HT201209 I was bought a gift card but can't redeem it. The second time this has happened.

Any advice other than just not to bother buying gift cards in future?

Hello there, JohnP118.
The following Knowledge Base article has the information you would need on contacting iTunes Store support on the issue you're having:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
Specifically:
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
U.S. Customers: If you need help with an iTunes Gift code purchased or received on Facebook, contact Facebook Customer Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

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I've just updated itunes and it has disappeared from my PC- the previous shortcut won't work and it can't locate on my file search- this is the second time this has happened when updating itunes- APPLE you're going donw the tubes slowly but surely..

I've just updated itunes and it has disappeared from my PC- the previous shortcut won't work and it can't locate on my file search- this is the second time this has happened when updating itunes- APPLE you seem to be going down the tubes slowly but surely..

its not apple going "down the tubes" its that you have windows junk. These opinion best left at apple.com/feedback
you need to completely uninstall itunes and all components
see these for help
http://support.apple.com/kb/HT1925
http://support.apple.com/kb/HT1923
Peace, Clyde

My sound is not working on certain apps, including my music and other video apps. But when I go to check my sound in settings, it plays! So the speakers are working but the sound in the apps are not? This is the second time this has happened.

Please help!

Hi there coyfish28
There are a couple of things that we may want to try. The first is resetting all of the settings on the device. Go to Settings > General > Reset > Reset All Settings. If your issues persist beyond that then I would recommend taking a look the troubleshooting steps listed in the article below.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Hope that helps,
Griff W.

I have uk itunes account but now live in Qatar, i have just bought a gift card but it wont redeem. What can i do??

I have a uk itunes account but now live in Qatar, i was bought an itunes gift card but have just tried to redeem it and it wont add to my account as it is a usa code. Anyone have any suggestions or is it a no brainer???

Great, does this mean the only way to use it is to set up another account here in qatar?

My iphone 5 won't group text. I have group texting on. This is the fourth time this has happened and was told to restore my phone because it was a software issue.

I use group texting a lot. It has stopped working on my iphone 5. This is the 4th time is has happend. Twice I've had to restore my phone and twice the situation resolved itself. I was told that it was a software issue. Has anyone else had this problem?

SMS or iMessage?
What happens when you try to send a group message? Any errors?
Has a reset or restart of the device been tried?
What version of iOS on the device?

Firefox 21 tells me I should update to Adobe Reader 10.1.7 despite already doing so, and this mismatch is not the first time this has happened, but why?

This refers to the Plugins section and the updating option. In two previous versions of Firefox the plugins check tells me I need to update to a specific version of Adobe Reader, despite the fact I have laready done so. Does this mean Firefox is vulnerable, or Reader? Is it a problem or just a software glitch. Bearing in mind the complexity of Reader (which I need for work related reasons) I hope this doesn't indicate a serious issue rather than a transient one.

Many thanks for that. Sounds entirely reasonable to me. It's not actually causing any problems that I can see but I don't like browsers throwing up issues that make no sense! Will see if it disappears in subsequent versions of Firefox.
all best.

Hi everyone. My daughter rented a movie in iTunes and the download was interrupted. I can now no longer find the purchase even though when I go to rent it again I am told that I have already rented it. This is not the first time this has happened.

I f anyone has a solution to the above problem I'd appreciate it!

I think your best bet at this point, then, would be to contact iTunes Support:
iTunes Support WorldWide
Hopefully they will be able to straighten this out for you.
Best of luck!
GB

Kernel Panic occured when Macbook was off (2nd time this has happened)

Hey guys today I came home from work and I heard that my MB's fans were running. I turned it off last night completely (not sleep) and didn't turn it on in the morning before work. Also the sleep light was on (when the display was closed) and the computer was a little bit warm and the fans were blowing out warm air. This is the 2nd time this has happened, once with the original memory, and today's panic with the 2 1gb sticks of Patriot RAM I installed a couple days ago.
Any info on how to fix this problem or what I should do is strongly appreciated
Heres the kernel panic msg:
panic(cpu 1 caller 0x0019C9EF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00d3e000, CR4: 0x000006a0
EAX: 0x03634600, EBX: 0x03591cf0, ECX: 0x00000000, EDX: 0x00000000
ESP: 0x00000000, EBP: 0x24ad3da4, ESI: 0x0364f880, EDI: 0x00000001
EFL: 0x00010212, EIP: 0x00000000, CS: 0x00000008, DS: 0x03720010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x24ad3c00 : 0x128b5e (0x3bbf84 0x24ad3c24 0x131bbc 0x0)
0x24ad3c40 : 0x19c9ef (0x3c13b4 0x1 0xe 0x3c116c)
0x24ad3cf0 : 0x197b8d (0x24ad3d04 0x24ad3da4 0x0 0x24ad0048)
0x24ad3cfc : 0x0 (0x24ad0048 0x370010 0x3590010 0x3720010)
0x24ad3da4 : 0x384d65 (0x364f880 0xe0000210 0x24ad3de4 0x38509e)
0x24ad3dc4 : 0x384f46 (0x364f880 0x0 0x24ad3e04 0x1)
0x24ad3de4 : 0x3863d7 (0x364f880 0x11 0x0 0x1)
0x24ad3e24 : 0x38644c (0x364f880 0x1 0x364f800 0x3ae14e)
0x24ad3e54 : 0x386621 (0x3595200 0x364f800 0x1 0x3aebfa)
0x24ad3ea4 : 0x387184 (0x3595200 0x1 0x24ad3ee4 0x388232)
0x24ad3ec4 : 0x38812a (0x3595200 0x0 0x24ad3ee4 0x38c8d3)
0x24ad3ee4 : 0x38e264 (0x3595200 0x3a0014 0x0 0x0)
0x24ad3f24 : 0x38341e (0x35c0440 0x388278 0x3a0014 0x0)
0x24ad3f54 : 0x59faed (0x3595200 0x3a0014 0x24ad3f74 0x19ca02)
0x24ad3f84 : 0x13d683 (0x0 0x0 0x0 0x0)
0x24ad3fd4 : 0x197a29 (0x0 0x0 0x4273920 0x3591cf0) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOGraphicsFamily(1.4.3)@0x58f000
dependency: com.apple.iokit.IOPCIFamily(2.0)@0x580000
Kernel version:
Darwin Kernel Version 8.6.2: Thu Apr 13 18:48:29 PDT 2006; root:xnu-792.9.59.obj~1/RELEASE_I386
Model: MacBook1,1, BootROM MB11.005F.B00, 2 processors, Intel Core Duo, 2 GHz, 2 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: DIMM0/BANK 0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: DIMM1/BANK 1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 0.1.20
Bluetooth: Version 1.7.4f16, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST96812AS, 55.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA

I don't think you got a KP when the machine was off, but rather you may have closed the lid before the MB was fully powered down and it went into a sleep state.
Did you try running the Apple Hardware Test to see if the ram is bad? Since yo never had a KP before adding new ram, and the only change was adding said ram. My guess is that its the memory that is the cause.
I cannot vouch for patriot ram, but I suggest in the future you consider Crucial as its a higher quality ram.
Mike

HT201209 I opened a gift card email then clicked redeem when the card number came up but the money hasn't been added to my apple id?

I opened a gift card email then clicked redeem when the card number came up but the money hasn't been added to my apple id? What have I done wrong and where has the money gone?

May be a refresh issue. Sign out then back in your account again.

I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing?

I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing? Would that happen if I changed my apple ID and password recently? Or would that happen if I de-authorized 2 devices? Would that happen if I deleted my music from my iPhone? Could someone hack into my iTunes account and take my money? Or maybe Apple charged me for something and debited my iTunes account? If you could please help me solve this mystery, I would greatly appreciate it

Check your account's purchase history : See your purchase history in the iTunes Store - Apple Support
If nothing shows then try logging out and back into your account on the computer/device that you are using.
Neither updating your account id and/or password, nor deauthorising your account, nor deleting content from a device or computer's iTunes library will affect your balance

Am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

The iPod is from another state? Can you give us anymore details?
Be sure you are using the correct code > iTunes Store: Invalid, inactive, or illegible codes

I have money on my iTunes account from gift cards, but can I use this balance to send gifts like songs or albums?

I have money on my iTunes account from gift cards, but can I use this balance to send gifts like songs or albums? It tells me that I need to select a method of payment like a credit card or debit card/paypal but can't I use the balance on my account?

No, you can't. Apple doesn't allow it.
(124599)

After doing some editing in Lightroom I want to continue the edit in CS 5 but Lightroom is not exporting the edited version, this has not happened before, what am I doing wrong please? anybody

After doing some editing in Lightroom I want to continue the edit in CS 5 but Lightroom is not exporting the edited version, this has not happened before, what am I doing wrong please? anybody

You should be getting an error message that PS CS5 requires a higher version of ACR with two options "render using Lightroom" or "open anyway". You should choose the first option. If you are not seeing the error message then go to your Lightroom prefrences >General Tab> under Prompts> select "Reset all warning dialogs", then try the edit in function again.

I was initially in the UK apps store and i switched to the USA apps store with an itunes gift card..since then i cannot see my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but can't..HELP

I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!

You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

How can I change my security questions but not knowing them please reply burly bought a gift card, How can I change my security questions but not knowing them please reply burly bought a gift card

How can I change my security question but not knowing them please rePly quick burley bought a gift card..

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(86811)

HT201209 I was bought a gift card but can't redeem it. The second time this has happened.

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