HT201209 Itunes account shows 75.00 unable to use in Mac App store asked for code i no longer have
New macBook pro I uploaded Itunes gift card by reading directly into mac. Now see a valid balance so I trashed the gift cards. When trying to redeem in the Mac App store it asks for a code. Any thoughts?
Ryan
Welcome to the Apple Community.
You can't use iTunes Store gift cards in the Mac App Store.
Similar Messages
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i just redeemed a card for 40 dollars and my account says i have 40 but when i download a 40 dollar app it asks for credit card info? why? i already have the money why does it need credit card info?
To verify your identity.
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can anyone help I can log in to itunes, successfully, but when I try to buy anse app on ipod via itunes etc and it asks security questions I cannot remember what they are , have tried but no joy... help.. I cannot call support as I am deaf.
Hello DreamCakes,
The following article provides the necessary steps for restting your security questions.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers,
Allen -
I have been locked from my itunes account as I could not remember password and it is on an email address we no longer have. I also cannot remember the security questions. How do I retrieve all this? Help! Note that I am doing this query through a work-related apple id.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes? -
Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?
The_Tonmoy wrote:
I have no communication with my that friend :/ So it means i need to delete those apps? There's no other solution to update those apps?
No. purchases are forever tied to the apple ID used to buy them. Delete them and buy your own copies. -
looking fro help to get new version of itunes downloaded on imac that is running snow leopard and trying to update to lion but cannot find the mac app store.
App Store is an application in Applications folder on your hard disk.
But what error do you get, when trying to update iTunes? That should be possible in Snow Leopard too! -
I want to switch to the u.s store as I now live in the us, I cannot switch stores because my balance is $1.41 in the oz store and needs to be zero, how can I get rid of the $1.41 when everything costs more or less than that? I do not have a credit card on the oz iTunes account an I cannot use my us one to top it up.
HELPClick here and request assistance.
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App store asks for login to the wrong account
My previously employer had initially purchased this software (FCPX) on this Mac. When I left the company I was allowed to purchase the Mac from them. I no longer have access to the Apple ID that was used to purchase this software on this Mac so I deleted it (FCPX) from my Mac and repurchased it from my AppleID however, when I try to update FCPX the App Store demands the password for my old AppleID. How do I get the software that I purchased to update?
I have this same problem! All the iOS apps on 2 iPads and 2 iPhones have to be deleted and reinstalled again when clearly the iTunes Store must know that those apps were originally acquired under the previous Apple ID. Why is the "ownership" of the apps not heritable??? I've been into the "Featured" tab in the App Store to look to sign out of the old ID but it shows the correct current ID. There are currently 47 apps needing an update, all of which won't download because they were purchased or acquired with the old ID. When I changed ISP's back in August of this year I was told my Apple Support that the original Apple ID tied to my previous ISP had to be deleted, without ever mentioning that this would involve this aggravating process of having to delete old apps and try to replace them by making a list of those that won't download under the new ID and reinstalling them all over again. Several apps were "paid" apps and I don't see why I should have to pay for them again! Oftentimes I just give up rather than have to go through this frustrating & arduous process of delete-sign out of ID-sign back in-try to download again when Apple could simply mark your new ID as having replaced the old ID.
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Hi, I have been unable to activate my FaceTime and message. Each time I try to, the error message I get is that my user name or password is incorrect. But it's the same apple id I use for AppStore iCloud and iTunes somebody help!
Hi, I have been unable to activate my FaceTime and message. Each time I try to, the error message I get is that my user name or password is incorrect. But it's the same apple id I use for AppStore iCloud and iTunes somebody help!
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ITunes and App Store ask for password and tell me it is wrong even after I go in and change it.
I am stuck. I can't download apps or music. I can log into my account and change the password. As soon as I attemp to buy something, it says the password is wrong.
I think I may have a second apple ID attached to another email. When I try to add a backup email to the account, it tells me that email is attached to another Apple ID. But when I ask Apple to send a reset to that email, nothing happens.Hi Dan..
Try here > Associating and verifying email addresses with your Apple ID -
How can I solve this and pay with my remaining store credit?
App purchases will require you to pay applicable sales tax.
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does anyone know what to do ?
The apps in the iTunes App Store are for iOS devices, iPhones, iPads, etc. The apps in the Mac App Store are for Macs. Apps for iOS devices do not run on Macs. Apps for Macs do not run on iOS devices. Your purchases in the iTunes App Store will never show up in the Purchases pane of the Mac App Store. They are two different versions of apps for two different operating systems. If a developer has developed a version for both platforms they must be purchased separately.
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how to updgrade to lion os 10.7 from leopard 10.6.8 using mac app store? unable to load redemption code to trigger upgrade.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
ILife '11 not showing as installed in Mac App Store
I've been told that if you buy a new Mac it will show iLife '11 as installed in the Mac App Store so that you can then install the iLife '11 apps on your other macs without having to re-purchase iLife '11 on each computer. I have a 2010 MacBook Pro and a 2011 MacBook Pro and I've signed into the Mac App Store using the same account on each computer but the iLife '11 app still shows as being purchaseable from both computers. Any advice on how to get this to show as installed so that I can install it on my 2010 MBP without re-purchasing it?
Thanks!Hi Dahveed,
I just tried it but iLife doesn't show up in the Purchased pane on the Mac that came with iLife '11. It's a 15-inch, Early 2011 MacBook Pro.
It's so strange. Any suggestions for what to do next?
Thanks!
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