HT201209 My itunes card says it's been redeemed but it hasn't

It says my itunes card has been redeemed but it hasn't

Because it's an USA giftcard and can't be redeemed or spent outside of the USA.
(100823)

Similar Messages

  • My card says it's been redeemed but I haven't used it.  What do I do?

    The itunes card I bought on 12-31-11 isn't usable.  I get a message stating that the card has been redeemed but I haven't used it.  What do I do?

    No, but they can reset your password if you can convince them that you are the owner of the account. So have some proof available, like the credit card number, your addresss, birth date, etc.

  • How can I verify credit of an itunes card that has already been redeemed?  My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

    How can I verify credit for an itunes card that has already been redeemed?  My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

    Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
    If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to)

  • Itunes card claims to already been redeemed, it is brand new

    Itunes card claims to already been redeemed, it is brand new

    I've had this problem as well. Apple Support are telling me that I need to provide copies of receipts from the store it was purchased in, but this was a gift (as in "Gift Card"), so I don't know where it was purchased and can't get the receipt.  I do know that the code cover was completely unscratched when I used it.  I'm really annoyed about this - feel very let down by Apple.  People need to be aware that these cards are not secure.   If you buy them then you need to keep the receipts and ideally video record yourself scratching the cover and redeeming. 

  • Created new Apple ID, redeemed $20 gift card, now Apple doesn't recognise my Apple ID and the $20 Gift Card says it has been redeemed when it has just disappeared into my Apple ID that can't be found. I'm going around in circles trying to find my $20 gift

    I was given a $20 iTunes Gift Card for my birthday, I setup a new Apple ID, redeemed my card and now Apple doesn't recognise my Apple ID and the $20 credit has disappeared. I've logged on using my Dad's Apple ID, but where has the $20 Gift Card gone? I try to redeem it again and get message that it has already been redeemed. Not impressed with Apple at all. I've sent 2 emails to their support, no response. I tried calling today and the call centre is closed.
    Can anyone help me sort out this crazy problem? Why does Apple make it so hard to sort out?

    Hi thanks, When I enter the Apple ID I get a message that either my Apple ID or password are incorrect. I then go to Forgotten Password, enter my Apple ID, choose to get an email to reset the password, but no email arrives.
    So if I can't find/reuse the Redeemed Gift Card due to the Apple ID problem, surely that doesn't mean I lose $20??
    I first emailed one week ago. Have emailed for the third time today.

  • TS1292 Mine says my money has been redeemed but it hasn't?

    Please help me

    Hi Michi
    When I sign into my iTunesConnect account and go to "Manage your books" there is a little amber coloured dot under the icon of my book and "ready for 32 stores" written right next to the dot.  I have interpreted that to mean that my book is a go but it simply has not made it to the bookstore.  It is my first book, so I am still guessing a lot of this stuff but I suspect there will be a green dot (?) once it is actually live.
    Hope that helps
    Ajsha

  • HT201209 Itunes says it's been redeemed

    Can anyone help me.
    I can't use my iTunes card. It says it's been redeemed, but I can't seem to find the amount in my account. What do I do to find out if I entered it in wrong, and what do I do next. I'll be out $15 if I can't get this resolved.
    Thanks.

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have 15.00 on my itune gift card but when i try to download a song it`s saying the card has already been redeem,but you can still see the 15.00 at the top of itunes

    i have 15.00 on my itune gift card but it`s saying the card has been redeem but i didn`t buy  anything yet.You can still see the 15.00 in on my itunes.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • My iTunes gift card should have a balance but it keeps saying it has been redeemed

    My iTunes gift card should have a balance, I keep getting amessage saying it has been redeemed.  How do I find out the balance of the card?

    You can enter the card umber into your iTunes account only once. Any balance left, will show up in your account, not on your card.

  • TS1292 Cannot use itunes card says already been redeemed but havent used it it plz help

    Cannot use itunes card says already been redeemed but havent used it it plz help
    <Edited By Host>

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to change the title of your post as it appears to include the card number.
    You've tried logging out and back into your account to see if the amount from it has been added to your account ? If it isn't then was the card complete when you bought it i.e. the part that you scratch off to uncover the code was still on the card ? If it was, and you've double-checked that you are entering the correct code, then try contacting iTunes Support (they might want images of the card and the receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • The instagram icon on my iTunes says it has been downloaded but I can't seem to find it. Where do I find it?

    The instagram icon on my iTunes says it has been downloaded but I can't seem to find it. Where do I find it?

    Hi Charlene1018,
    You can locate any of your iTunes media including apps in Finder by following this article:
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    Locating the file for an item you see in iTunes
    If you're not sure where some of the content you see in iTunes is stored, iTunes will also show you what it knows about your media in the Get Info window.
    Select an item in iTunes and choose File > Get Info.
    You can right-click on the 'Where' to get the option to Show in Finder (Mac OS X) or Show in Windows Explorer (Windows).
    Cheers!
    - Ari

  • My itunes card says already redeemed, when it is not.  Any suggestions

    my itunes card says already redeemed, when it is not.  Any suggestions

    HI brabauer,
    This issue can sometimes happen when you leave a field blank on the order form. Also, make sure that you're logged in to the Adobe store in the same country as your you credit card mailing address. (You can check by clicking Change Location in the lower-left corner of the adobe.com website.)
    Please let us know how it goes.
    Best,
    Sara

  • HT5556 Hi ! I have a problem whit my iTunes card . I scratch the cod but is been of also the number and letter so I can't activate any more that card . Can you help me please to find the good code . Thank you

    Hi ! I have a problem whit my iTunes card . I scratch the cod but is been of also the number and letter so I can't activate any more that card . Can you help me how to fiind the good code  please  Thank you

    Click here and request assistance, supplying as much of the code as you can.
    (74543)

  • Can somebody help ??? iPhone 3Gs is stuck with an apple logo with the long loading bar. but iTunes popup say iPhone had been restored. iOS 4.3.3 to 4.3.4 or 5

    Can somebody help ???
    iPhone 3Gs is stuck with an apple logo with the long loading bar. but iTunes popup say iPhone had been restored. This happens when upgrading iOS 4.3.3 to 4.3.4.

    Thanks for your answer
    i've checked the host files, nothing referring to apple. The device has never been jailbroken...
    Is there something else i can do?

  • I buy iTunes card and when to try redeem its say invalid code and it's my first time to use prepaid iTunes card

    I buy iTunes card and when to try redeem its say invalid code and it's my first time to use prepaid iTunes card

    Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. For more information, see this support article:
    http://support.apple.com/kb/TS1292
    If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
    Good luck.

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