HT201209 My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?

My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?

Try Here  >  http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact
And there is this...
http://www.apple.com/hk/en/support/itunes/store/giftcard/

Similar Messages

  • I purchased an itunes gift card for my nephew. I received a confirmation that the credit card had been debited, however he never received a code to activate his gift. Where can I find out the code for my gift voucher?

    I purchased an itunes gift card for my nephew. I received a confirmation that the credit card had been debited, however he never received a code to activate his gift. Where can I find out the code for my gift voucher?

    If you purchased your gift using iTunes, you can resend it. Just follow these steps to resend an unredeemed gift to any address:
    http://support.apple.com/kb/HT1541

  • HT2736 how can i purchase an itunes gift card for myself

    how can i purchase an itunes gift card for myself

    Oldbiker, the easiest way is go to a retail store that has them, and buy the denomination(s) that you want.

  • HT1541 I live in Canada and have a Canadian iTunes account. How can I purchase an iTunes gift card for a relative who lives in another country?

    I live in Canada and have a Canadian iTunes account. How can I buy an iTunes gift card for a relative who lives in another country?

    Sorry, but it's quite possible that you can't. If there's an Apple Store in the country to which you want to give the gift, you can call them ask ask if they'll accept a Canadian credit card for a gift card purchase to be shipped to an address in the relative's country. If they won't, then you'd have to find an independent reseller in that country that carries iTunes gift cards who could accept your credit card, and there may be none.
    Regards.

  • I just scratched off my iTunes card and when I put in the code it said that it has already been redeemed.

    When I scratched off my iTunes card, I immediately put in the code and it said that it had already been redeemed. Any ideas of how I can get the card to work?

    Hi, amenic22. 
    Thank you for visiting Apple Support Communities.
    If you are having issues redeeming an iTunes Gift Card, here is an article that you may find helpful.  See the section labeled Contact iTunes Store Support.
    If you can't redeem your iTunes Gift Card or code
    http://support.apple.com/kb/HT6021
    Cheers,
    Jason H.

  • Can I use my iTunes credit to purchase an iTunes gift card?

    Can I use my itunes credit to purchase an itunes gift card for someone else?

    No, sorry, you can't. You'll need a credit card.
    Regards.

  • After loading Itunes gift card...thrown away months ago...now need verification code again....

    Hi All! My son received an itunes gift card for his birthday a few months ago.  He loaded the gift card onto his ipad and it worked a few times when he made some small purchases.  Now, months later (itunes card discarded) he wanted to buy a game to find that it requires payment verification (using the verification code on the back of the gift card which is gone). His account shows a balance but evidently he cannot use it with the code.  Is there a way around this?

    Under Account Settings....
    it says "Your credit card is about to expire. Please update your payment method."  It has the last 4 digits of a credit card that we don't recognize so we are assuming it must be the iTunes card he loaded last April. It's asking for the "Security Code".  The expiration date month is also in red with the number 2 next to it (meaning February) and the Year is masked with the four dots.

  • My iTunes gift card that I just bought says that it's already been redeemed

    My iTunes gift card says that it's already been redeemed and I just bought it

    I had the exact same problem a couple of weeks ago and was instructed to scan of the front and back of the card and copy the original store receipt. I have the card, but not the original purchase receipt; not possible with a Christmas gift from couple of years ago.
    I've had correspondence witha couple of the itunes customer services team who have been very unhelpful.
    There is something very wrong in the itunes system where gift cards can be redeemed by 3rd parties (before the panels have even ben scratched off).
    I would be interested to hear of any other similar experiences

  • HT201209 Can I purchase iTunes gift cards for people in other countries to use?

    Can I purchase iTunes gift cards for people in other countries to use? I have a brother that lives in Vietnam and I want to buy him a gift card that he can use there.  I've read the iTunes gift cards are country specific.

    What you have read is correct; gift cards are country specific. So only if iTunes cards are issued in Vietnam, and if they are if you can find a retailer there that sells such cards and would accept an out-of-country credit card, would you be able to purchase a gift card for your brother. The same would apply to any other country.
    Regards.

  • HT201209 Can I use my iTunes gift card to make an in-app purchase???

    I just ordered some iTunes gift cards for in-app purchases, and I've been told by other people that I can't use them for an in-app purchase? Is this true? Most are for my son. I got those for him because I don't want him to use my credit card.

    No, it's not true. Most in-app purchases can be made with a credit balance from a gift card, though not all (automatically renewing subscriptions, for instance, probably require a credit card). I regularly make in-app purchases with a credit balance.
    Regards.

  • How do I change the country for my iTunes account? I had purchased some itunes gift cards and i have about .75USD left in it. I am not able to change the country because i have to clear the account balance. there is any way I could spend that money???

    I would like to change my country from US to Thailand in the iTunes Account. I purchased some iTunes gift card to purchase some apps and since ever i was not able to change my account balance to 0.00USD which is needed in case I want to change my account country. I appreciate if some body can help with this

    1) Buy something 75c or greater and charge the balance to a credit card.
    or
    2) Contact Apple and ask them to keep the 75c
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • HT201209 i was told when i purchase a itunes gift card that i habe to wait 24 hours to redeem it ...i am very frusterated that when i purchase it i cant even use it rite away ...because i come across something i want to buy and oh i cant because i have to

    When I purchase a itune gift card I was told that  I have to wait 24 hours or I will void my iTunes card and loose my money ..I have never heard that before on a gift card and don't agree ....I want to buy something off the iTunes store that I saw and then go buy the card to find out I can't use it for 24 hours please help me understand why this is good for the customer  !!!

    When I purchase a itune gift card I was told that  I have to wait 24 hours or I will void my iTunes card and loose my money ..I have never heard that before on a gift card and don't agree ....I want to buy something off the iTunes store that I saw and then go buy the card to find out I can't use it for 24 hours please help me understand why this is good for the customer  !!!

  • I got two iTune gift cards for a gift, but when i try to redeem them, they say that an error has occurred.  i havent used them before. what should i do ?

    I've recived two iTunes gift cards for the holidays from a family friend in the mail.
    When i got the cards i scratched it off, to get my pin number. When i put my pin number into my phone / laptop.. both of the cards said that there was an error with the card.. which i dont understand since they were new. I dont know how much money was on it all i recied were the 2 cards.
    can you please help me out asap?
    thank tou
    Laura.

    Hi there Laura Petrau,
    You may find the information in the article below helpful.
    iTunes Store: Invalid, inactive, or illegible codes
    http://support.apple.com/kb/TS1292
    -Griff W.

  • How do you use an iTunes gift card for in-app purchases?

    My kids received iTunes gift cards for christmas and want to use the $$ towards in-app purchases in Clash of Clans. We've already redeemed the cards to their iTunes accounts. Now they want to use them within the app.
    How do they do this? If they try to purchase something it seems to just go against a credit card, and not give them the option to use the iTunes credit.
    Please help!
    Thanks,
    PinoFamily

    legendary80 wrote:
    I entered the code and applied to my apple account, so I assume I already have the credit.  When I tried to make an in-app purchase, it asked me for my password again. 
    How do I know if the in-app purchase is deducting from the redeem credits or from my credit cards.
    Also, is it possible to check the remaining balance of the iTunes gift card?  This is the 1st time I deal with apple gift card... Quite confusing...
    Please kindly advise.
    Thank you for your attention.
    Purchases are always deducted from the credits first.  Look at the menu bar at the top for remaining credit.  My credit is $23.59.

  • Can I purchase a iTunes gift card with a Apple Store gift card?

    I purchased an apple store gift card instead of an iTunes gift card. Is there a way for me to purchase an iTunes gift card with the an Apple Store gift card?

    From what I see and from my experiment in the U.S, online Apple Store, I would say that yes you can. iTunes gift cards are sold in the Apple Online store and Apple Store gift cards are an accepted form of payment on the store, so that means to me that it is possible.
    Accepted forms of payment.
    http://store.apple.com/us/help/payments
    Read the accepted forms of payment in the lower right corner of this website.
    http://store.apple.com/us/cart

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