HT201209 redemption code does not work for mountain lion

app store says code is is not recognized

http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
If that does not work, call Adobe Customer Service.

Similar Messages

  • Redemption Code does not work

    I am trying to install CS6 from the email I was sent from Adobe. The redemption code does not work. Is there a phone number I could call for support. I bought my Adobe Creative Suite 6 from Ivy Tech Community College in Indianapolis, IN. I have recently moved to Bodfish California and need help to install this.
    Thank You
    Cathy Talbott

    Hi Sunshine2014,
    You can try the options in obtaining serial number from
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    You canalso contact Adobe regarding this, they can assist you better.
    Regards,
    Rajshree

  • Appleworks does not work with mountain Lion.  What can I use for drawing and painting?

    Appleworks does not work with mountain Lion.  What can I use for drawing and painting?
    MacBook
    Marian

    Please see this article which examines various possible alternatives to AppleWorks:
    http://rfwilmut.net/aw

  • MY REDEMPTION CODE IS NOT WORKING FOR MY PRODUCT WHAT SHOULD I DO?

    MY REDEMPTION CODE IS NOT WORKING FOR MY PRODUCT WHAT SHOULD I DO?

    It may be possible that the sale of the redemption by the third party seller has not yet been registered/recorded in Adobe's system. So as dj says you may need to check this out with the supplier.

  • HT1338 preview does not work with mountain lion

    I updated my mid 2011 mac mini to mountian lion and i find Preview and all of MS Office 2011 for MAC fails to work
    I can cut and paset the logs, but lets astart with assessing whagt does not work with Mountain Lion.

    Your profile lists a 2008 MacBook with Snow Leopard.
    I installed Windows XP into Bootcamp on my 2009 MacBook Pro (either in Leopard or Snow Leopard, I do not remember which) and I used it with Parallels 6.
    When I upgraded it to Lion, even though the Lion Bootcamp will NOT install Windows XP, my Bootcamp (and use by Parallels 7) survived the upgrade.
    It may be possible that it will also survive and operate a future upgrade to Mountain Lion. 

  • My scanner (Epson V300) does not work since mountain Lion upgrade.

    My scanner (Epson V300) does not work since Mountain Lion upgrade. I updated the drivers,I can get it to work one time when I reboot the iMAC it will function (scan) one time and than not again until I reboot. Help!!!

    Try trick #5, at > Eight amazing Image Capture tricks | Macworld

  • I bought adobe photoshop and i dont know how to find the serial number because the redemption code does not work what do i do

    i cant install the photo shop softwear because the redemption code doesn't work what do i do

    Please follow http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Regards
    Rajshree

  • Miror airplay does not work with Mountain Lion with my MacBook either with my Apple Tv.

    Yesterday I installed the Mountain Lion on my computer, it is a MacBook Pro i core 7 and Mirror's airplay function does not deplay on my superior tool bar and it does not work. Does anybody know how to make it work? The apple TV is the last model.

    I just installed Mountain Lion today, after finally getting the up-to-date code from Apple.
    I have also downloaded and installed the update for Mountain Lion, that fixed Powernap issues.
    Maybe it could have something to do with the firmware on the Apple TV? I am currently running version 4.4.4(3330)

  • HT4075 This does not work on Mountain Lion OS

    I have done this in the past, but now that I try it in MAC OS Mountain Lion it does not work. No '+' green icon appears, it only reorders the documents...
    Can anyone help?

    That article was for 10.6.
    To combine PDFs, open one, show the thumbnails, and drag the other document into the thumbnail view where you want it.
    If you only want some pages out of the other document, open both and show thumbnails, then drag the pages from one to the other, dropping them wherever you want them.

  • Redeem code won't work for mountain lion

    I purchased mountain lion and apple sent me a link with content code but the content code will not work or allow me to download lion.  I type it in the redeem box but it says to go to app store.  I don't understand.

    Aside from having the minimum 10.6.8 installed, make sure your Mac meets the rest of the requirements for  OS X Mountain Lion
    OS X Mountain Lion system requirements
    To install Mountain Lion, you need one of these Macs:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    Your Mac needs:
    OS X v10.6.8 or OS X Lion already installed
    2 GB or more of memory
    8 GB or more of available space

  • My printer does not work with mountain lion

    I recently upgraded to Mountain Lion and now my HP Officejet Pro 8600 printer does not work.  I downloaded the required driver from the App Store but am still not able to connect.  Is there actually a solution for this or do I need to find a way to downgrade my OS to one that is compatible with my printer?

    From the HP site:
    Compatible operating systems
    Microsoft® Windows® 7, Windows Vista®, Windows® XP (SP3)* or higher (32-bit only): *Supports 32-bit only; Mac OS X v 10.5, v 10.6 or v 10.7; Linux (For more information, see http://hplipopensource.com/hplip-web/index.html)
    But then also on the HP site they have drivers for the printer for 10.8. See here http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4142&lc=en&cc=us&dlc=en&s w_lang=&product=4323659#N194
    I would try the driver from HP.

  • Gmail does not work with Mountain Lion

    Since I installed Mountain Lion, Gmail does not work properly. I still receive emails, but everytime I try to send an email through my gmail account a window opens and says:
    "Cannot send message using the server smtp.gmail.com:[email protected]  Sending the message content to the server failed.  select a different outgoing mail servre from the list below or click Try later..."
    Any way, the only smtp mail that works is my Icloud email. Exchange server works too.  Yahoo does not work either.
    I appreciate any insight to this problem.
    Thanks

    You likely have corrupted settings for your  "Outgoing Mail Server (SMTP)" for each of the failed Accounts.  Open Mail>go to Mail's Preferences>Accounts>select an Account in the left column to work on>then set up your Outgoing Mail Server which will INCLUDE resetting up your Password, as its asking you to.  Click on "SMTP Outgoing Mail Server" near the bottom of the Accounts window while your mail account is highlighted in the left hand column.  When you click on SMTP... you will see a drop down box icon offered at the right side of the line.  Click it and then select at the bottom of the the list "Edit SMTP Mail Server".  Fill in the required settings for your ISP mail account using their recommended settings.

  • Photo booth does not work in mountain lion?

    When I try to run the photo booth app. It will not load in mountain lion, the camera light comes on and sometimes it opens with a red screen. Any one else have this issue?

    This is what I get in the console...
    08/11/2012 18:18:44.200 spindump[7458]: Saved hang report for Photo Booth version 5.0.1 (307) to /Library/Logs/DiagnosticReports/Photo Booth_2012-11-08-181844_Macintosh.hang
    08/11/2012 18:18:50.977 Photo Booth[7475]: Initializer-based scripting additions are no longer supported. "/Library/ScriptingAdditions/LCC Scroll Enhancer Loader.osax" not loaded.
    08/11/2012 18:18:50.978 Photo Booth[7475]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions:  dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found.  Did find:
        /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: mach-o, but wrong architecture
    08/11/2012 18:18:51.305 Photo Booth[7475]: *** EXCEPTION IGNORED: -[QCParameterInfo initWithType:size:]: Argument "aSize" does not verify "((aSize > 0) && (aType != kQCProgrammableType_Skip)) || ((aSize == 0) && (aType == kQCProgrammableType_Skip))"
    08/11/2012 18:18:51.306 Photo Booth[7475]: *** Failed creating composition from "/System/Library/Compositions/Mesh Bulge.qtz"
    08/11/2012 18:18:51.996 quicklookd[7477]: [QL] Can't get plugin bundle info at XTUM/ -- file://localhost/private/tmp/
    08/11/2012 18:18:52.583 Photo Booth[7475]: *** EXCEPTION IGNORED: -[QCParameterInfo initWithType:size:]: Argument "aSize" does not verify "((aSize > 0) && (aType != kQCProgrammableType_Skip)) || ((aSize == 0) && (aType == kQCProgrammableType_Skip))"
    08/11/2012 18:18:52.613 Photo Booth[7475]: *** Failed creating composition from "/System/Library/Compositions/Mesh Jiggle.qtz"
    08/11/2012 18:18:52.620 Photo Booth[7475]: *** EXCEPTION IGNORED: -[QCParameterInfo initWithType:size:]: Argument "aSize" does not verify "((aSize > 0) && (aType != kQCProgrammableType_Skip)) || ((aSize == 0) && (aType == kQCProgrammableType_Skip))"
    08/11/2012 18:18:52.620 Photo Booth[7475]: *** Failed creating composition from "/System/Library/Compositions/Mesh Noise.qtz"
    08/11/2012 18:18:52.626 Photo Booth[7475]: *** EXCEPTION IGNORED: -[QCParameterInfo initWithType:size:]: Argument "aSize" does not verify "((aSize > 0) && (aType != kQCProgrammableType_Skip)) || ((aSize == 0) && (aType == kQCProgrammableType_Skip))"
    08/11/2012 18:18:52.627 Photo Booth[7475]: *** Failed creating composition from "/System/Library/Compositions/Mesh Twist.qtz"
    08/11/2012 18:18:52.631 Photo Booth[7475]: *** EXCEPTION IGNORED: -[QCParameterInfo initWithType:size:]: Argument "aSize" does not verify "((aSize > 0) && (aType != kQCProgrammableType_Skip)) || ((aSize == 0) && (aType == kQCProgrammableType_Skip))"
    08/11/2012 18:18:52.632 Photo Booth[7475]: *** Failed creating composition from "/System/Library/Compositions/Mesh Wave.qtz"
    08/11/2012 18:18:52.690 Photo Booth[7475]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

  • Clamshell mode does not work with Mountain Lion.

    Installed Mountain Lion on 11" MacBook Air last Friday night.  Now system does not appear to work in Clamshell mode, as it won't wake or connect to external monitor.

    Apple Tech Support was very helpful.  The MBA works in clamshell mode next to my monitor now -- but does not work in the Henge Dock.  Henge Dock has been contacted.

  • My scanner does not work since mountain lion

    Since I installed Mountain Lion my scanner does not work anymore.
    I have a Konica Minolta Magicolor 1690MF and the printing works.
    There doesn't seem to be other drivers available at Konica Minolta.

    Your apparently older Model needs to use Apple's "Print & Scan" which is found in Applications>System Prefernces>Print & Scan:
    Place the item that you want to scan on the scanner glass, or load it into the automatic document feeder (ADF) if your printer has one.
    Click the Apple menu (# ), and then click System Preferences .
    Click Print & Scan (# ).
    Click your printer in the left pane.
    Click Scan , and then click Open Scanner .
    Click Show Details . The details of the scan display, including options to change scan settings.Figure 4: Example of the Show Details scanning screen#
    Change any scan settings as necessary, and then click Scan .NOTE: Make sure to select either the Flatbed mode or the Document Feedermode, depending on your printer and how you plan to scan.
    Hope this helps

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