HT201209 Since updating ios7 I can't do FaceTime can anyone out there give me some guidance pleeeeaaaase

Can anyone help me since updating with the latest iOS for my iPad I can't do FaceTime and also when I go to camera I can't do video recording anymore been to settings to see if ther have been any obvious changes can't find anything that would cause this any help greatly appreciated

You are waiting for an apology to something that happened over a year ago? Really? This is why there is a manager in the store. You have a problem with an employee you speak to the manager. Just like you did on the phone. You would have gotten your apology in July 2013.
Here is the information about your upgrade fee.
Upgrade Fee
It is because when you have a problem you (customers) go running to the store and want to take up the time of the reps to fix it. Other carriers have third parties that deal with technical support and those locations are few and far between. VZW provides this directly through their stores. Also, when you subsidize a $650 and pay $200 VZW has to pay $400. Your monthly service fee doesn't begin to scratch the surface of paying that back. Not with all the money that is put into the network and its improvements.
Then over a year later you get someone on the phone who apologized and offered to waive the fee on your phone and you didn't take it? That offer won't come down the pike again.
One thing you should know is that all these employees are people and as such they sometimes come off cross. I doubt that you speak to everyone so sweetly all the time. Cut them a little slack and put this whole thing behind you after 15 months. Either upgrade with VZW or move on.

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# Question
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ellerfrau wrote:
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HT201209 Since updating ios7 I can't do FaceTime can anyone out there give me some guidance pleeeeaaaase

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