HT201209 unable purchase clash of clans gems

i want to purchase a bag of gem from clash of clans, but i got the problem and cant purchase the gem.
your purchase could not be complete he said.
please help me.thanks

You are still going to have to resolve it with iTunes support. Have you logged in with the Apple ID and password? This is an inapp purchase, you should not have any trouble explaining that to iTunes.

Similar Messages

  • HT204088 I just purchased clash of clans gems for $4.99 but I was charged $9.98

    I just purchased clash of clan gems for $4.99 but just looked on my online banking and I was charged $9.98

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT3702 I'm trying to purchase clash of clans gems on the game and I keep getting a message that says contact itunes

    I'm trying to purchase gems on Clash of Clans and I keep getting a message saying to contact iTunes support

    https://getsupport.apple.com/Issues.action

  • I purchase clash of clans gems 24 hours ago. And I still havent got them

    Title says it all. I know it went through because i still have the receipt in my account. 

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I cant purchase Clash of Clans gems.

    The app said: Your Purchase Could Not  Be Completed  and can not contact itunes store

    You are still going to have to resolve it with iTunes support. Have you logged in with the Apple ID and password? This is an inapp purchase, you should not have any trouble explaining that to iTunes.

  • How to buy clash of clans gems. My country is not listed in app store.

    Hello guys, I want to buy clash of clans gems. My mastercard billing address is Bangladesh. I'm seeing, my country isn't in the app store country list. so can't buy. Can you pls tell me how can i buy it? Thanks in advance. 

    I live in the UK and its realy annoying when an app is only availible in the US. To solve this, I changed my store location to US, downloaded the app and then changed it back to UK
    to change store location : Settings > iTunes & App Store > Tap your Apple id > View Apple ID > Country Region > change country Region > select UK > next > agree.
    Purchase the gems again and then change the store back like before

  • Bought 500 clash of clans gems but didn`t recive them after a day

    I bought 500 clash of clans gems but i didn`t recive them ibwaited for a day but i still didn`t have them and they charged me for it .

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why my clash of clans gems didn't order

    Why my clash of clans gems didn't order

    What do you mean 'didn't order' ? If you mean that you got an error message when trying to do the purchase then what did it say ?
    If you got a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT201304 i used redeem $25.00 and i bought clash of clan'gems $19.99.i left redeem $3.36 but i an not get any gems from clash of clan .how to i get back my redeem or gems?

    i used redeem $25.00 and i bought clash of clan'gems $19.99.i left redeem $3.36 but i an not get any gems from clash of clan .how to i get back my redeem or gems?

    Contact the app maker.

  • HT1933 Hi i wanna buy clash of clans gem but i cant how can i buy this gem?

    İ cant buy clash of clans gem help me please

    What happens when you try to buy them, does the 'buy' button not appear or nor work, do you get any error messages ... ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it's a different problem ... ?

  • Why my Apple ID cannot buy clash of clans gem?

    Pls follow up my problem!my Apple ID why cannot buy clash of
    Clans gem?im finish key in my credit card...but cannot buy  ! Pls faster follow up thanks

    Welcome to the user to User Technical Support Forum provided by Apple.
    For your issue... See...
    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    Changing Payment Information  >  http://support.apple.com/kb/HT1918
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Ich hab ein Problem... Wenn ich in der App. "Clash of clans" gems kaufen will, steht da immer:"ihr Kauf konnte nicht abgeschlossen werden" ja, ich bin mit meiner Apple ID angemeldet und ja, ich habe auch das entsprechende Guthaben.

    Ich hab ein Problem... Wenn ich in der App. "Clash of clans" gems kaufen will, steht da immer:"ihr Kauf konnte nicht abgeschlossen werden" ja, ich bin mit meiner Apple ID angemeldet und ja, ich habe auch das entsprechende Guthaben.
    Hoffe ihr könnt mir schnell helfen :))

    Ich habe es 1x geschafft, dann auf iPhone5 gewexelt und jeztt geht es nicht mehr...

  • Where i can see the reciept purchase of my clash of clans gems

    I want to see a receipt purchase of my gems in clash of clans  for game purposes

    Apple do not provide this facility.
    Your phone service provider can block the phone from further use (even with another SIM card) if you have the IMEI number; this will of course disable the 'Find My iPhone' facility even if it's set up in the first place.
    You can't track a phone using the serial number. Its only value is in identifying the phone as yours if it comes to light.

  • HT201272 can not purchases sack of gems from clash of clans geme

    can not purchases sack of gems from clash of clans game help me plese ..

    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If you are having a different problem ... ?

  • Clash of Clans gem purchase refund

    Hi Everyone,
    My brother mistaken bought something on Clash of Clans game, twice, which is two transactions of $99.9, how can I ask for refund?
    Your help is highly appreciated.

    All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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